Leader 2030 - The 5 Traps of Key Performance Indicators (KPIs) and the Balanced Scorecard (II)

 The Executive Study Group (ESG) webinar named “Leader 2030 - The 5 Traps of Key Performance Indicators (KPIs) and the Balanced Scorecard (BSC) (II)” was held by Asia Pacific Institute for Strategy Limited (APIFS) on 1^st Sep 2026. The part 2 webinar aims to discuss traps of KPIs and strategy maps. In the beginning, Dr. Mark Lee reviewed previous two KPI traps and they are “Not Linking to Strategy” and “Not Validating the Links”.

Then he introduced the trap three named “Not Setting the Right Performance Targets”. Sometimes, the individual performance targets were contradiction and not benefited to the overall financial performance.

For example, short-term focus results may be damage but it improved long-term financial target.

The fourth trap named “Validity and Reliability”. Measuring indicators should be correct and representative.

The fifth trap entitled “Sticking to Your Numbers Too Long”. Based on company status and development, KPIs should be changed. The challenge is performance assessment systems evolved behind the business development.

Finally, Dr. Mark Lee introduced the strategy maps and briefed the “Fundamentals of a Strategy”.

Four levels to link KPIs to Strategy based on BSC are Financial, Customer, Internal Process and Learning & Growth Perspectives. It demonstrated the link of cause-and effect chain, as well as, visual framework provided.

Reference:

Asia Pacific Institute for Strategy Limited (亞太策略研究所有限公司) – www.apifs.org

ESG facebook - https://www.facebook.com/groups/esg08

Leader 2030 - Empowering the Next Generation of Leaders - https://www.apifs.org/Leader2030-en

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Previous talks summary:

https://qualityalchemist.blogspot.com/search/label/Executive%20Study%20Group