Hong Kong Quality Assurance
Agency (HKQAA) organized three-day workshop named “Establish own Corporate Academy / University: from Training,
Educational Institution Management, and International Standards for Knowledge Management”
(建立自身企業培訓學院：從培訓，教育機構管理，知識管理的國際標準取經) on 15th , 22nd Feb
and 6th Mar 2019. Unit 1 is Application of Training Management System
(培訓管理體系的應用);
Unit 2 is Management System Applicable to Educational Institutions (適用於教育機構的管理體系); and Unit 3 is Application of Knowledge
Management System (知識管理體系的應用). In the beginning, Mr. Calvin
Chan (Senior Account Manager, HKQAA) introduced the workshop in unit 1 and
speaker.
I met two friends to join this
workshop too. They were Mr. Terence KS Wong (Course Development Director, Hong
Kong Association of Staff and Workers Education and Vocational Training) (Left)
and Sr. Honby Chan (Managing Director, A1 Surveyors Limited) (Middle).
Mr. Don Siu (Auditor, HKQAA) was
todays’ workshop speaker and his topics included four topics and they were ISO
10015:1999, ISO 9001:2015, Corporate University and Learning & Development
and its functions.
Firstly, he introduced ISO
10015:1999 “Quality Management – Guidelines for Training”. The figure showed how to improve quality by
training from “Needs for Improvement” to “Analysis of Organization Needs” to “Competence
Related Needs” to “Training Needs” and then to perform “Training”.
A four-stage training process
were demonstrated and the workshop exercises were based on the following:
1.
Define training needs
2.
Design and plan training
3.
Provide for training
4.
Evaluate training outcomes
Monitoring is performed in each
process.
