The 1st Asia Quality Best Practice Award (AQBPA) was organized by International Six Sigma Council (ISSC) in early 2015 and the Ceremony cum ISSC annual dinner was held on 11th June 2015. Hong Kong Society for Quality (HKSQ) was honor to be invited by Dr. Rita Wan to attend International Six Sigma Council (ISSC) AQBPA Award Ceremony and Annual Dinner. Dr. Aaron Tong (Former Chairman, HKSQ) and Prof. Fugee Tsung (Exco member, HKSQ) were Judgers in the Award. We have four members attended the dinner and they were Mr. Peter Fung (Chairman, HKSQ), Dr. Aaron Tong (Former Chairman, HKSQ), Prof. Fugee Tsung (Exco member, HKSQ) and I (Former Chairman, HKSQ).
Before the event, we took a photo with Dr. CO Chan (President, ISSC) (Left) and Dr. Jason Kong (Vice Chairman, ISSC) (Right 2nd).
We also met many old quality friends and took a photo in front of banner.
(Left: Mr. Peter Fung, Mr. Johnny Sung (GP), Prof. Fugee Tsung, Dr. Percy Chan (GP), Dr. CO Chan, I, Mr. Coleman Tse (Sales & Marketing Director, BSI), Dr. Rita Wan (Chairlady, ISSC) and Dr. Jason Kong)
Dr. CO Chan and I took a photo with ISSC Honorable Guest Dr. WK Lo (Legislative Council Member, Legco, HKSAR) (Right 2nd)
We also met GP Group (HKSQ corporate member and sponsor to HKSQ Student Project Competition in 2015) and took a photo for memory. (Remark: Ms. Vivi Lui was their GPBI Six Sigma Full Time Promotion Team Leader (Right 2nd); Ms. Kitty Liu (Assistant Process Engineer) and Mr. Larry Lee who assisted HKSQ Student Project Competition (Right 4th & 5th))
In the beginning, Dr. Rita Wan (Chairlady, ISSC) introduced the ISSC and then mention the 1st Asia Quality Best Practice Award (AQBPA) in 2015. The awards celebrated winners’ application of quantitative methods in process improvement using Six Sigma and Lean. There were 50 companies to participate in the Award Competition and finally less than 10 companies were qualified to submit their final reports.
Ir. Dr. the Hon Lo Wai Kwok, BBS, MH, JP (Member of Legislative Council (Functional Constituency – Engineering)) gave opening speech. He said “The Asia Quality Best Practice Award 2015 offers a platform for management professions with foresight, commitment and social responsibility to demonstrate their innovative spirit and dedication in the promotion of best quality practice.” Then he also mentioned HKQAA also focused on Social Responsibility and Business Sustainable development.
Presentation of souvenir to sponsors and supporting organizations
Presentation of souvenir to Judges
Judges comments session:
Dr. Aaron Tong (Former Chairman, HKSQ) said that Service is more like Product and Produce is more like Service (服務產品化，產品服務化。)
Prof. Fugee Tsung (Exco member, HKSQ) said there were large spectrum between Service and Product.
Dr. CO Chan commented the Lean and Six Sigma were common and effective tools for different industries including service and product.
Then the presentations of different awards were performed.
i) Best Practice in Process Improvement with Lean Award – Bank of China (Hong Kong) Limited
ii) Best Practice in Quality Improvement with Six Sigma Award – Bank of Communications Co., Ltd. Hong Kong Branch
iii) Best Practice in Implementing Continual Improvement in Organization Award – GP Batteries International Limited
Group photo of all awardees, judges and guests
Photo of head tables and awardees
The keynote speaker was Ms. Ada YS Fung, JP (Deputy Director of Housing (Development & Construction), Hong Kong Housing Authority and her topic entitled “How Housing Authority develops Quality Housing and Partnering with others for Change”. Firstly, Ms. Ada Fung briefed their vision, mission and core values (4C – Caring, Customer-focused, Committed and Creative). HA expected to build a Sustainable Community considering Economical, Environmental and Social areas. They had implemented many ISO management standards since1992.
Ms. Ada Fung emphasized that Quality is equal to Fitness for Purpose. People-centred Processes were considered following items:
i) To build a Customer Service Culture.
ii) Collaborating to Innovate
iii) To Put the Handshake Back into Business
Finally, she shared tangible results on Yau Lai Estate Phase 5 as example.
Reduction of project life cycle was valuable to share that it was reduced from 7 years to 5 years.
Lastly, Ms. Ada Fung introduced their Quality DNA through Big Picture. She quoted Aristotle that “Quality is not an act, it is a habit”. Ms. Fung applauded the ISSC for organizing this very meaningful AQBPA award, which had identified award winners who had achieved excellence in critical areas of success.
The second speaker was Mr. Barry Lo (GM, Bank-wide Operation Department, Bank of China (HK) and his presentation named “We’re on the right track”. He said their 1st Black Belt in BOCHK since2011. Then they built an organization of 16 Black Belts, 145 Green Belts and 1,444 Yellow Belts.
Mr. Lo said they had a visionary leader and defined Operational Excellence in three ways included Operational Efficiency and Quality, as well as Customer Experience. Then he briefed their motivation named “Performance Management Cycle” which contained three elements – Set Performance Objectives, Performance Evaluation and Reward. Decision Maker should be Data-Driven & Systematic and all Belts were Enablers.
The third speaker was Mr. Solomon Poon (VP, Quality & Operation Excellence Integrated Manufacturing Solutions – Greater China) and his presentation named “Best Champion in Implementing Continual Improvement in Organization”.
Firstly, Mr. Poon introduced his company background and briefed Sanmina Strategy included Long Term Focus on Key Markets, Advanced Technology for Complex Products, Integrated Manufacturing Solution (Design, Technology, Global Supply Chain & Logistics); so that they achieved “Faster Time to Market, Lower Costs and Simplified Supply Chains”. At the end, Mr. Pool mentioned their Plant Lean Six Sigma Operation Model.
The forth speaker was representative of the Bank of Communications for the Best Practice in Process Improvement with Lean. The video from their top management was showed and some company background was briefed. Then he briefed one of their improvement project through CTQ Tree to identify the process which needed to be improved (e.g. Lead Time, Processing Time, Value Today and Non-value Today, PVP and Night Deal, etc.) The final result reduced 23% of process time!
The fifth speaker was representative of the Bank of Bank of China (Hong Kong) Limited and her project named “Information Processing Workflow Reengineering Project”. She explained their project was the BEST in company because it included four elements and they were Beneficial, Enlightening, Sustainable and Tactical.
The last speaker was Dr. Percy Chan (Quality & Global Supply Chain Director, GP Batteries Int’l Ltd) and his presentation entitled “GPBI Six Sigma Implementation System. In the beginning, Percy introduced GP’s Core Mission/Values: Easy to do business with a cost effective organization and GP Brand Security.
Percy said they ran Six Sigma to maximizing Intellectual Capital which included three elements – Relational, Structural and Human. So they formed a GPBI Six Sigma Club with Six Sigma Full Time Promotion Team (FTPT). Finally, he mentioned Six Sigma Belts Development in each stage.
During the break, quality professionals from different organizations were took a photo for memory.
(Left: Mr. Coleman Tse (BSI), Mr. Daniel Yu (SSS), Mr. Peter Fung (HKSQ), Ms. Sara Mak (ASQ QMD-HK), Dr. L.C. Koo (MQMA), Dr. Rita Wan (ISSC), Dr. Mickey Li (SZAQ), Dr. Catherine Chan (HKQFDA), Prof. Philip Chan (UQAM), Dr. Jason Kong (ISSC), I (HKSQ), Dr. Aaron Tong (HKSQ) and Prof. Fugee Tsung (HKSQ))
Then I took photos with different professionals for memory.
Peter and I took a photo with Minitab agents - Ms. Iza Ng (Business Development Manager – Techmax HK) (Right 2nd).
