ESG Webinar – AI Strategy for Workplace

The Executive Study Group (ESG) webinar named “AI Strategy for Workplace – How to Break Through Team Adoption Barriers?” was held by Asia Pacific Institute for Strategy Limited (APIFS) on 8^th Sep 2025. The webinar topics included “Challenges of GenAI Tool Usage”, “Scale GenAI” and “Seven Key Levers to Scale Enterprise GenAI”. 

Firstly, Dr. Mark Lee mentioned 95% of AI pilots fail to deliver measurable P&L impact. Most company misunderstanding human connection and key values of sales and marketing. So the investment of GenAI mostly in sales & marketing but not invested in the back-office which was the key opportunity zone.

Then he briefed the three key challenges of scaling GenAI including enthusiasm plateaus, training gaps and AI shaming.

And then Dr. Lee surveyed what is the GenAI adoption stage from the participants in Poll 1. The top one is Surge – Explorating and Excitement (36.4%) and 2^nd one is Interest Dip (28.3%).

After that he introduced the midcycle dip of GenAI adoption that destroyed people’s enthusiasm for AI technology.

Dr. Mark Lee then introduced three strategies for scaling GenAI in corporations including 1) Adjust GenAI tools based on Job type, 2) Help all employees become AI leaders, and 3) Break down culture problems with AI.

Generative AI (GenAI) models are not deterministic systems because their outputs can vary even when given the same input. Hallucination would happen that is one of barriers for STEM adoption. It depends on creative roles or precision-driven roles.

If you would like to got more deterministic results, a certified templates for prompts should be employed.

In poll 2, he surveyed us who is more effective and productivity by digital natives or digital immigrants. Most of participants selected digital native (69.2%).

But a surprised study showed that more experienced employees who got the high value using GenAI for the workplace. So that senior staff worked to be AI leader in strategy 2.

The last strategy related to culture problem. He quoted Prof. Michale Wade that “Concerns about output ownership and workflow changes fueled further resistance to GenAI. If you want to scale GenAI successfully, start with people, not code.” Because some staff would have cultural resistance.

Finally, Dr. Mark Lee introduced seven levels to scale enterprise GenAI to us. 

In the last poll, we were asked which two levers should prioritize to scale GenAI over the next 6 months. Most participants selected lever 3 – Internal communities of practices (43.9%).

At the end, Dr. Lee mentioned the vision, mission and values of AI-driven strategy for visionary leadership.

Reference:

Asia Pacific Institute for Strategy Limited (亞太策略研究所有限公司) – www.apifs.org

ESG facebook - https://www.facebook.com/groups/esg08

Leader 2030 - Empowering the Next Generation of Leaders - https://www.apifs.org/Leader2030-en

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Leader 2030 series:

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20250422: Leader 2030 Webinar – The Secret for Successful Strategy Execution - https://qualityalchemist.blogspot.com/2025/04/leader-2030-webinar-secret-for.html

20250502: Leader 2030 Webinar – The Secret for Successful Strategy Execution (II) - https://qualityalchemist.blogspot.com/2025/05/leader-2030-webinar-secret-for.html

20250515: Leader 2030 -Negotiation Strategy to Lead Changes - https://qualityalchemist.blogspot.com/2025/05/leader-2030-negotiation-strategy-to.html 

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Previous talks summary:

https://qualityalchemist.blogspot.com/search/label/Executive%20Study%20Group