IAQ General Meeting 2022 – Day 1 (Online & Onsite)

The IAQ General Meeting 2022 was held online & onsite on 18-19 May 2022 (at 4:00am & 11:00pm in HK time zone on 19 May). In the beginning, Acn. Elizabeth Keim (Chair) gave opening speech.  Then Acn. Shinichi Sasaki (President) and Acn. Lars Sorqvist (President elect) gave welcome speech. Firstly, we had a moment of silence for deceased members included Navin Dedhia, Deborah Hopen, Hans Dieter Seghezzi, Ken Stephens and Mohamed Zairi.

Then Acn. Elizabeth Keim (Chair) presented certificates to new members.

And then Liz announced the 1st Quality Laureate – Noriaki Kano and presented IAQ Awards to all awardees online and onsite.

Dr. Chad Laux (Purdue University) presented the topic entitled “Applying FMEA Principles to the Sex Trafficking Process: A Risk Mitigation Approach”.  Human trafficking is “the acquisition of people by improper means such as force, fraud, or deception, with the aim of exploiting them” Dr. Laux said.

The related SDGs included 3 – Good health and well-being, 5 – Gender equality and 8 – Decent work and economic growth.  He briefed the background that the goal is to develop more robust detection technologies to mitigate and disrupt the human trafficking supply chain.

And then Dr. Laux mentioned the objective to apply a systems engineering approach to understand the human sex trafficking process in order to identify efficient ways to mitigate.  He constructed a business process map (BPM) to identify roles and main process steps.

After that he employed Failure Mode and Effects Analysis to identify the most likely failure modes where criminal elements are likely to fail. FMEA results for top 3 failure modes identified from law enforcement officer, professor and victim advocate were presented. He concluded top failure modes had the highest potential for preventing the crime early in its process. 

New member introduction session: Paul Borawski introduced his quality journey in ASQ. Then I shared our photo taken with Paul and HKSQ exco member in ANQ 2011 in Vietnam.

During the break, Liz presented certificate and took photos continuously.

The second part was presented by ASQ representatives and topic was “ASQ-ASQE WCQI IAQ Update”. They quoted W. Edwards Deming statement that “It is not necessary to change. Survival is not mandatory.” 

ASQ and ASQE is a dual entity model to deliver enhanced value. This transformation is started in 2019 for considering risk management and business model innovation.  Dual model necessitated by US tax restrictions on growth and strategic initiatives to enhance value and mission impact.  ASQ and ASQE are independent, yet complementary, entities that share a mission of bringing value and quality solutions to individuals and organizations.

In ASQE, they are responsible to certificate operation update and organizational membership update, as well as, insights on excellence.  ASQE had accredited ISO 17024 by ANAB.

The third guest speaker was Prof. Yasuyuki Nishioka (Hosei University) and his presentation title named “A Framework of Smart Thinking for Quality Control on Manufacturing Organization using IVI Sixteen Diagrams”.  Firstly, Prof. Nishioka briefed the key concepts of “Connected manufacturing” and “Loosely Defined Standard (UDS)”.

Then Prof. Nishioka briefed the smart manufacturing reference architecture including EU i4.0, Asia/Japan SMU and USA Lifecycle process. And then described Smart Manufacturing Unit (SMU) in three views: Asset, Activity and Management.

After that he introduced the smart organization and smart thinking that sharing digitally to strengthen organization power, self-learn and transformation for sustainable evolution, as well as, new connection and cooperation.

Finally, Prof. Nishioka described Smart Thinking Cycle using four stages for smartness including AS-IS, TO-BE, CAN-BE and CAN-DO. 

Lastly, Prof. Nishioka mentioned the sixteen diagram of the smart thinking and employed IVI Modeler 2022 to demonstrate its application.

The last speaker was new member Prof. Ahmad Elshennawy and he shared his quality journey to us.

Prof. Elshennawy briefed how he creating quality leaders through his quality classes. He also briefed his philosophy that empower plus teach & provide guidance to get successful graduates.  Lastly, he shared his current research named “Using Cost Engineering Approaches for Improving the Outcome of DFSS Projects”.

End of Day 1.

Reference:

IAQ website - https://iaq.wildapricot.org/

IAQ Symposium and Forum:

20120803: ANQ Congress 2012 - Day 2 (The IAQ session entitled "Quality in Healthcare”) - https://qualityalchemist.blogspot.com/2012/08/anq-congress-2012-day-2.html

Leaflet - http://www.hksq.org/anq2012/doc/IAQ_Session_02082012.pdf

20131018: ANQ Congress 2013 Bangkok – Day 2 (The 2nd IAQ/ANQ Symposium) - https://qualityalchemist.blogspot.com/2013/10/anq-congress-2013-bangkok-day-2.html

20150924: ANQ Congress 2015 Taipei – Day 2 (The 4th IAQ/ANQ Symposium) - https://qualityalchemist.blogspot.com/2015/09/anq-congress-2015-taipei-day-2.html

20151025: IAQ World Quality Forum 2015, Hungary – Welcome Cocktail - http://qualityalchemist.blogspot.hk/2015/10/iaq-world-quality-forum-2015-hungary.html

20151026: IAQ World Quality Forum 2015, Hungary – Day 1 - http://qualityalchemist.blogspot.hk/2015/10/iaq-world-quality-forum-2015-hungary_26.html

20151027: IAQ World Quality Forum 2015, Hungary – Day 2 - http://qualityalchemist.blogspot.hk/2015/10/iaq-world-quality-forum-2015-hungary_27.html

20151028: IAQ World Quality Forum 2015, Hungary – Gala & Networking Dinner - http://qualityalchemist.blogspot.hk/2015/10/iaq-world-quality-forum-2015-hungary_28.html

20160514: The International Academy for Quality (IAQ) General Meeting and Dinner - https://qualityalchemist.blogspot.hk/2016/05/the-international-academy-for-quality.html

20171013: The 2nd IAQ World Quality Forum 2017 in Bled, Slovenia - https://qualityalchemist.blogspot.com/2017/10/the-2nd-iaq-world-quality-forum-2017-in.html

20180921: The International Academy for Quality (IAQ) General Meeting and QiETT Symposium - https://qualityalchemist.blogspot.com/2018/09/the-international-academy-for-quality.html#more

20191206: The 3rd IAQ World Quality Forum & 13th Shanghai International Symposium - https://qualityalchemist.blogspot.com/2019/12/the-3rd-iaq-world-quality-forum-13th.html

IAQ General Meeting:

2011: ASQ World Conference - IAQ Meeting - https://qualityalchemist.blogspot.com/2011/05/asq-world-conference-iaq-meeting.html

20160514: The International Academy for Quality (IAQ) General Meeting and Dinner - https://qualityalchemist.blogspot.com/2016/05/the-international-academy-for-quality.html

20170922: The International Academy for Quality (IAQ) General Meeting and Dinner during ANQ Congress 2017 - https://qualityalchemist.blogspot.com/2017/09/the-international-academy-for-quality.html

20180921: The International Academy for Quality (IAQ) General Meeting and QiETT Symposium - https://qualityalchemist.blogspot.com/2018/09/the-international-academy-for-quality.html#more

20200508: IAQ Zoom Meeting 2020 - https://qualityalchemist.blogspot.com/2020/05/iaq-zoom-meeting-2020.html

20200721: IAQ Zoom General Meeting 2020 - https://qualityalchemist.blogspot.com/2020/07/iaq-zoom-general-meeting-2020.html

20200915: IAQ Zoom Exco Meeting regarding Support Transition - https://qualityalchemist.blogspot.com/2020/09/iaq-zoom-exco-meeting-regarding-support.html

20201020: IAQ General Meeting 2020 (Online) - https://qualityalchemist.blogspot.com/2020/10/iaq-general-meeting-2020-online.html

20210331: IAQ Leader Meeting 2021 (Online) - https://qualityalchemist.blogspot.com/2021/03/iaq-leader-meeting-2021-online.html

20220519: IAQ General Meeting 2022 – Day 1 (Online & Onsite) - https://qualityalchemist.blogspot.com/2022/05/iaq-general-meeting-2022-day-1-online.html

20220520: IAQ General Meeting 2022 – Day 2 (Online & Onsite) - https://qualityalchemist.blogspot.com/2022/05/iaq-general-meeting-2022-day-2-online.html

HKSQ & HKQAA - TID Project Implementation Workshop for Startups - Quality Management

HKSQ applied the Trade and Industry Department (TID) Funded project named “Feasibility Study on the Quality of Hong Kong Start-up Development for Supporting the Sustainable Business Growth” and HKQAA is our implementation agent. In the last stage, we arranged several workshops to share the study results and guidelines for startup.  The first two workshops named “Implementation Workshop for Startups - Quality Management” (初創企業實踐工作坊－品質管理) were held on 16 & 18 Jun 2022. I represented HKSQ to attend the workshop and Dr. YC Chau also attended for CES – HK Tech 300 team. 

Mr. KT Ting (HKQAA) is the speaker.  Firstly, he briefed how to get trust and confidence from investors and customers. He discussed what is perceived value, consistency and systematic approach, etc.

Then he discussed co-funders communication included division of duties, criteria and support.  We also needed to consider the changing business environment. Mr. Ting also mentioned quality management should be a matter to startup business plan including context of business, business planning, business objectives, milestones and preparation work, etc.

After that Mr. Ting introduced three tools for evaluate our business and they were “Political, Economic, Social, Technology, Environmental and Legal (PESTEL) Analysis”, “Porter’s Five Forces of Competitive Position Analysis” and “Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis”.

Some examples were employed for explaining three tools and they are “McDonald’s cold drink cup”, “Non-Fungible Token” and “Startup common strengths”.

Finally, he introduced the business planning that is the first step of quality management of startup.  Business planning included Product/Service Design, Branding Impression and Profile, Marketing, Human Resources, Daily Operations, Finance and accounting, etc.

Lastly, Deming cycle (PDCA) was introduced for process mapping.

Minimizing risk on difficulties to achieve intended results was discussed at the end.

Reference:

HKSQ - www.hksq.org

HKQAA - http://www.hkqaa.org/

TID SME Development Fund (SDF) - https://www.smefund.tid.gov.hk/english/tsf/sdf_background.html

One of my relevant publication about startup named “Implementing the Quality Startup Management System model in Hong Kong: a case study” and posted at https://jqualityinnovation.springeropen.com/articles/10.1186/s40887-017-0013-x .

HKQAA Hong Kong Registration - Start-ups:  http://hkqaa.org/en_regservice.php?catid=13

HKSQ TID Funded Project website - https://hksqstartup.hkqaa.org/

20211029: HKSQ & HKQAA - TID Project Sharing Seminar Online & Offline 2021 - https://qualityalchemist.blogspot.com/2021/10/hksq-hkqaa-tid-project-sharing-seminar.html

20210705: HKSQ & HKQAA - TID Project Progress Meeting Online 2021 - https://qualityalchemist.blogspot.com/2021/07/hksq-hkqaa-tid-project-progress-meeting.html

20210624: HKSQ & HKQAA - TID Project Meeting for Progress Report - https://qualityalchemist.blogspot.com/2021/06/hksq-hkqaa-tid-project-meeting-for.html

20200929: HKSQ & HKQAA Promotion Seminar on Feasibility Study on the Quality Start-up Development in HKSTP - https://qualityalchemist.blogspot.com/2020/09/hksq-hkqaa-promotion-seminar-on.html

20200708: HKSQ & HKQAA Promotion Seminar on Feasibility Study on the Quality Start-up Development - https://qualityalchemist.blogspot.com/2020/07/hksq-hkqaa-promotion-seminar-on.html

20200525: HKSQ & HKQAA - TID Project Kick off Online Meeting - https://qualityalchemist.blogspot.com/2020/05/hksq-hkqaa-tid-project-kick-off-online.html

20200303: TID Project Briefing Meeting for HKSQ & HKQAA - Project of Feasibility Study on the Quality Start-up Development - https://qualityalchemist.blogspot.com/2020/03/tid-project-briefing-meeting-for-hksq.html

20200117: HKSQ & HKQAA - the First Steering Committee Meeting for project of Feasibility Study on the Quality Start-up Development - https://qualityalchemist.blogspot.com/2020/01/hksq-hkqaa-first-steering-committee.html

20190123: HKSQ & HKQAA - TID SME Development Fund Awarded Meeting

https://qualityalchemist.blogspot.com/2019/01/hksq-hkqaa-tid-sme-development-fund.html

20181219: HKSQ & HKQAA presentation for TID SME Development Fund - https://qualityalchemist.blogspot.com/2018/12/hksq-hkqaa-presentation-for-tid-sme.html

20180928: HKSTP & HKQAA Quality Startup Scheme Meeting 2 - https://qualityalchemist.blogspot.com/2018/09/hkstp-hkqaa-quality-startup-scheme_28.html

20180911: HKSTP & HKQAA Quality Startup Scheme Meeting - https://qualityalchemist.blogspot.com/2018/09/hkstp-hkqaa-quality-startup-scheme.html

20180503: HKQAA Startup Coaching to HKSTP Incubatee - https://qualityalchemist.blogspot.com/2018/05/hkqaa-startup-coaching-to-hkstp.html

20180208: Startup Meeting with ITB and HKQAA - https://qualityalchemist.blogspot.hk/2018/02/startup-meeting-with-itb-and-hkqaa.html

20180126: Startup Meeting with Cyberport - https://qualityalchemist.blogspot.hk/2018/01/startup-meeting-with-cyberport.html

20180117: Startup Meeting with Hong Kong Startup Council and CityU - https://qualityalchemist.blogspot.hk/2018/01/startup-meeting-with-hong-kong-startup.html

20180110: Startup Meeting among HKSTP, HKQAA and InvestHK - https://qualityalchemist.blogspot.hk/2018/01/startup-meeting-among-hkstp-hkqaa-and.html

20171220: HKSTP & HKQAA meeting with EMSD for Startup Innovation Procurement - https://qualityalchemist.blogspot.hk/2017/12/hkstp-hkqaa-meeting-with-emsd-for.html

20171122: Meeting with FHKI for Quality Startup - https://qualityalchemist.blogspot.hk/2017/11/meeting-with-fhki-for-quality-startup.html

20170719: HKQAA Startup Coaching to CityU Inno-preneur “HANDS” - https://qualityalchemist.blogspot.hk/2017/07/hkqaa-startup-coaching-to-cityu-inno.html

20170523: HKSTP & HKQAA Meeting for Quality Startups Registration Scheme 2017 - https://qualityalchemist.blogspot.com/2017/05/hkstp-hkqaa-meeting-for-quality.html

20160819: Cyberport Smart-Clinic Seminar on HKQAA Startups Registration Scheme - https://qualityalchemist.blogspot.hk/2016/08/cyberport-smart-clinic-seminar-on-hkqaa.html

20160615: Visit to Cyberport for Quality Startup Scheme - https://qualityalchemist.blogspot.hk/2016/06/visit-to-cyberport-for-quality-startup.html

20160513: HKQAA Symposium – Startups Registration Scheme Kicks off - http://qualityalchemist.blogspot.hk/2016/05/hkqaa-symposium-startups-registration.html

20160319: HKSTP the 2nd Briefing Session on HKQAA Hong Kong Registration – Start-ups - http://qualityalchemist.blogspot.hk/2016/03/hkstp-2nd-briefing-session-on-hkqaa.html

20160125: HKSTP Briefing Session on HKQAA Hong Kong Registration – Start-ups - http://qualityalchemist.blogspot.hk/2016/01/hkstp-briefing-session-on-hkqaa-hong.html

20150324: HKSTP Graduation Ceremony of Incubation Programmes & MOU with HKQAA - http://qualityalchemist.blogspot.hk/2015/03/hkstp-graduation-ceremony-of-incubation.html

Extenics Webinar: Intelligent Handling of Contradiction Problems and Its Application in Management Innovation

 Webinar named “Intelligent Handling of Contradiction Problems and Its Application in Management Innovation” (统信大讲堂-矛盾问题智能化处理及其在管理创新中的应用) was organized by Shanghai University of International Business and Economics (上海对外经贸大学) and Prof. Xingsen Li (李兴森) was the guest speaker. In his talk, the content included nature of contradiction problems, intelligent handling of contradiction problems, paths for management innovation and its key applications.

Prof. Li firstly briefed that innovation could solve omnipresent contradiction problems. However, the core problem we met is the limit of individual innovation capability compared with infinite demand of innovation. A systematic innovation methodology was needed to help us. We also needed high and multiple dimensions as well as system thinking.

Then Prof. Li mentioned the academic contribution of Extenics including extension the scope of mathematics, developed extension set, extension logic, etc. 

And then Prof. Li introduced the father of Extenics – Prof. Cai Wen (蔡文).  He also briefed different researches including extension strategic generation, extension data mining, extension design, management of extension engineering, … etc.

The modeling, extension and transformation were explained.

After that he described the extension set and its application. Using different examples, the transformation of classification was demonstrated. The following is one of examples to demonstrate the application of extension set.

Finally, Prof. Li briefed what is management. It is separated into two parts.  The first part is duct and second part is manipulated that input is material and resource, through the duct with manipulation to create value in output.

The macroscope view of management system was discussed.

Lastly, Prof. Li showed the Management Extension Innovation Model using Extenics and big data to enhance the innovation capability.

At the end, Prof. Li encouraged students to focus the contradiction problem handling in different field and mentioned three characteristics for enhancing their competitive power that are excellence, scarcity and innovation.

Reference:

Shanghai University of International Business and Economics (上海对外经贸大学) - https://www.suibe.edu.cn/

Extenics (可拓學) - http://extenics.gdut.edu.cn/

Research Institute of Extenics and Innovation Methods, GDUT (廣東工業大學可拓學與創新方法研究所) - http://extenics.gdut.edu.cn/info/1041/1302.htm

IPHatch HK 2022 - IP Strategies for Start-ups What and Why need to Know?

 IPHatch webinar named “IP Strategies for Start-ups What and Why need to Know?” was co-organized by HKTDC and IPHatch Startup Foundry on 12th May 2022.  The guest speaker is Mr. Jason Loh (CEO & Founder of Pice Future).  Firstly he discussed the definition of a patent that is the granting of property right by a sovereign authority to an inventor. A patent provides the inventor exclusive rights to the patented process, design, or invention for a certain period in exchange for a complete disclosure of the invention.

Then Mr. Jason Loh mentioned IP strategy including IP budget to prioritize your key rights/markets and use extension of time strategically during filing, as well as to perform IP audit regularly. And then he discussed some pitfalls for patenting start-ups’ IP such as failure to have NDAs in place, disclosure of technical solution, etc.

After that he raised four steps to develop a good IP strategy including 1) establishing guidelines by listing down all IP; 2) Analyze your competitive advantage and barrier to entry; 3) analyze any third party involved; and 4) plan an innovation and technology roadmap.

He also mentioned some benefits for SMEs and Start-ups to care about IP such as preventing or delaying the competitors enter the market, building corporate value and trustworthy partners, etc.

Finally, he briefed some IP strategies in their start-ups pool and introduced IP Landscapes to map and visualize your patent information.

Lastly, he introduced IPHatch 2021/2022 for technology start-ups and briefed the timeline in 2022.

Reference:

IPHATCH - https://www.iphatchday.com/

20210429: IPHatch Webinar - Market Research for Start-ups - https://qualityalchemist.blogspot.com/2021/04/iphatch-webinar-market-research-for.html

20210407: IPHatch inspiring panel - Innovations · Future Living · Startups - https://qualityalchemist.blogspot.com/2021/04/iphatch-inspiring-panel-innovations.html

OBORRI Webinar: International Economic Trends - Post Pandemic

 Webinar named “International Economic Trends - Post Pandemic” was organized by One Belt One Road Research Institute (OBORRI), Chu Hai College of Higher Education on 5^th May 2022. Prof. Rogach Oleksandr was the first guest speaker and his topic named “Current Trends in Global MNE’s Investments: Post Pandemic”. Firstly, he briefed the multinational enterprises (MNEs) revolutionized world economy (Globalization) in the mid-1980s.

Then he mentioned the MNE’s investments which separated from “Before Pandemic”, “Amid Pandemic” and “After Pandemic”. Top 10 major FDI recipients in 2019 and 2020 were discussed.

After that Prof. Oleksandr discussed the important risks in 2022 such as new waves of Covid-19, geopolitical tensions, bottlenecks of labour (supply chain) and inflation, etc. Then he introduced the three key technology for new industrial revolution (NIR) that were robotics-enabled automation, supply chain digitalization and additive manufacturing.

Finally, he concluded the three determinants would tend to favour one of four trajectories and some trends from 2022-2023 showed as follows .

-          MNEs will consider locations of FDI outside of the main business cities

-          MNEs (namely manufacturers) will shorten their supply chain risk.

-          MNEs will further reshore their activities.

-          MNEs will prefer a smaller project sizes.

The second speaker was Prof. Alexander Pidchosa (Associate Professor, OBOR Research Institute, Chu Hai College & Taras Shevchenko National University of Kyiv, Ukraine) and his topic entitled “Global Trade in Commodities: Is the Commodities Supercycle Accelerating?”

Firstly, he explained the relationship between commodities and inflation. Then he discussed the monthly Producer Price Index (PPI) from 2019 to 2022 to explain more about recent commodities supercycle.

After that Prof. Pidchosa introduced some cases for explanation such as key petrochemicals demand growing. He said commodity prices are subject to increase due to the more complicated routes; difficulties in ports; search for alternative ways of transportation; increasing fuel prices; and introducing new environmental standards for sea transport.

Lastly, Prof. Pidchosa concluded that the commodities supercycle would only accelerate in the near future.

Reference:

OBORRI - https://www.chuhai.edu.hk/node/1794

20190319: Chu Hai College Public Talk on Uzbekistan: On the Reform Path - https://qualityalchemist.blogspot.com/2019/03/chu-hai-college-public-talk-on.html

ESG Webinar – Digital Era Strategy – 9 Data Strategies to Win Customers’ Hearts

The Executive Study Group (ESG) webinar named “Digital Era Strategy – 9 Data Strategies to Win Customers’ Hearts” was held by Asia Pacific Institute for Strategy Limited (APIFS) on 4^th May 2022.   In the beginning, Dr. Mark Lee briefed the background, history, and goal of Asia Pacific Institute for Strategy Limited (APIFS). 

Firstly, Dr. Mark Lee introduced guest speaker Mr. Neil Hoyne who is a senior fellow at Wharton and Google’s Chief Measurement Strategist. 

Then they discussed how many companies would employ company data for decision making and Mr. Neil Hoyne said only 6%! Moreover, management believed CFO upto 85-90% but believed Marketing only 10%.

Then Dr. Mark Lee shared the first insight was more focused on building customer relationship such as customer life cycle value.

Insight #2 is digital transformation is part of company DNA that not a business fashion term.  Mr. Hoyne also quoted Kennedy statement that “victory has 100 fathers and defeat is an orphan.”

Insight #3 that no perfect data you have but got insight from such data to ahead your competitors.

Insight #4 is marketer’s KPI on customer life cycle value that could close the gap with CFO.

Insight #5 is to build up database to connect people.

Insight #6 is for data scientist that they need front line staff and customer information.  So google employ data science as sale representative.  

Insight #7 is to rotate questions weekly and got as many new ideas as possible. 

Insight #8 don’t ask too many questions to your customers but good question with goal.

Lastly, Dr. Mark Lee introduced Mr. Neil Hoyne’s first book named “Converted: The Data-Driven Way to Win Customer’s Hearts” which is published in Feb 2022.

Reference:

Asia Pacific Institute for Strategy Limited (亞太策略研究所有限公司) – www.apifs.org

ESG facebook - https://www.facebook.com/groups/esg08

Previous talks summary:

https://qualityalchemist.blogspot.com/search/label/Executive%20Study%20Group