Quality Alchemist (品質煉金術師): ESG Webinar

2023年6月23日星期五

ESG Webinar – AI Leadership

The Executive Study Group (ESG) webinar named “AI Leadership – How to secure your business and jobs against Ai disruption” was held by Asia Pacific Institute for Strategy Limited (APIFS) on 23^rd Jun 2023. In the beginning, Dr. Mark Lee introduced the history and goal of Asia Pacific Institute for Strategy Limited (APIFS). Then he introduced today’s content including generative AI for business, global job market, positioning between humans and machines, AI partnership and strategic partnership.

Firstly, Dr. Mark Lee briefed an example employed generative AI for business through complaint management.

Then Dr. Lee polled about how much business tasks for clerk to be replaced by AI. Most of participants voted 60% to 79% and 40% to 59%.

And then Dr. Lee discussed about global job market such as IBM paused hiring plan to replace 7800 jobs with AI! Near 60% people shared their 30% workload by AI.

He quoted junior lawyer as example that they might missing the technical mastery training and accumulating through their career path that might affect their other skill in the future.

After that Dr. Lee briefed those human strengths included creativity, improvisation and dexterity; machine strengths included speed, accuracy and repetition. He then asked ChatGPT if two firms use the same AI to generate their proposals to bid a tender that who would be the winner? And then he polled if human as differentiator. Most of participants are agreed.

Finally, he discussed how to reposition between human only activity and machine only activity. For ambassadors, he quoted Stitch Fix for personal shopping.

Koko for trainer and also “My AI Lover” that made people addicted.

He also mentioned generative design using by creative directors. and made a polling that most people believed industries would apply generative design in 3 years.

For explainers, many new jobs were created such as algorithm forensics analyst, transparency analyst, explainability strategist, etc. For process engineers, augmented-reality-enabled instructions could be visually projected on top of workspace.

Lastly, guardians were the new job to ensure the proper use of AI such as AI safety engineers, unintended consequence analysis, ethics compliance manager, etc.