ASQ World Conference on Quality and Improvement (WCQI) 2016 – Day 2

In 2016, there is the 70^th ASQ The theme of ASQ World Conference for Quality and Improvement (WCQI) with the theme “Quality Expanded: In the Profession, Through the Organization, and Around the World”.  I would like to share the summary of the conference – Day 2 below.

The keynote speaker of Day 2 was Ms. Liz Wiseman (Best-Selling Author, Speaker and Executive Advisor.  “Liz’s approach of combining leadership training with cross functional problem solving is winning the battle for minds and culture …” quoted by Ray Lane (General Partner, Kleiner Perkins Caufield & Byers Former President Oracle Corporation).  

ASQ World Conference on Quality and Improvement (WCQI) 2016 – Day 1

In 2016, there is the 70^th ASQ The theme of ASQ World Conference for Quality and Improvement (WCQI) with the theme “Quality Expanded: In the Profession, Through the Organization, and Around the World”.  In addition, the conference would also focus on risk and change, the culture of quality, and customer experience.  The opening of the conference was held in Wisconsin Centre, Milwaukee on 16 May 2016. Dr. Albert Tsang, Ms. Minda Chiang and I were representatives of HKSQ for ASQ WCQI 2016.

Before the opening, I took a photo with Mr. Carlos Eduardo DaSilva (QA & Complaint Resolution Manager, Rockwell Automation) for memory.

ASQ Fellow Lunch 2016

Minda and I were invited to attend ASQ Fellow Lunch in 2016.  Before the lunch, we met Mr. Gregory Watson (Honorary member, IAQ; Past Chairman, ASQ) and Singapore Quality Institute (SQI) Friends.

(Left: I, Mr. Kenneth Liang (Chairman, SQI), Mr. Gregory Watson, Mr Tan Gheng Een (Vice-Chairman, SQI) and Mr Too Meng Ken (Vice-Chairman, SQI))

I took a photo in front of the new fellow introduction slide.

Then Minda and I took a photo with Ms. Patricia C. La Londe (ASQ Chair-Elect 2015).

The International Academy for Quality (IAQ) General Meeting and Dinner

I was honor to participate the general meeting and dinner of the International Academy for Quality (IAQ) on 15 May 2016 in Milwaukee, USA.  The International Academy for Quality is an independent, self-supported, non-profit, non-governmental organization that is administered by a collegial assembly of Academicians who have been elected by their peers from the most respected, active and experienced protagonists of quality in the world. Individuals may not apply for Academy membership. The mission of the IAQ is to capitalize upon the leadership and abilities of its Academicians, both individually and in teams, to advance, worldwide, knowledge, understanding and use of the philosophy, theory and practice of activities involved in achieving quality for the benefit of mankind.  I took a photo in front of the meeting venue.  

Before the meeting, I met many friends and took some photos for memory.

(Left: I, Mr. Mehta Janak (IAQ Chairman) and Prof. Osada Hiroshi)

(Left: Dr. H. James Harrington (CEO, Harrington Management Systems); Mr. Roland Jahnke and I)

Minda and I met Dr. Harrington in ASQ WCQI 2011 and recorded at http://qualityalchemist.blogspot.com/2011/05/asq-world-conference-day-2.html

HKQAA Symposium – Startups Registration Scheme Kicks off

It is pity that I was going to USA at that day and didn't join the HKQAA symposium this time.  At the Symposium, HKQAA announced the kickoff of its new initiative, the “HKQAA Hong Kong Registration – Start-ups”.  The scheme is one of HKSTP-HKQAA MOU activities.  I would like to record this announcement and previous activities below.

Mr Nicholas W. Yang, JP, Secretary for Innovation and Technology, the Government of the HKSAR, was the officiating guest of the kickoff ceremony.  Mr. Andrew Young (Chief Commercial Officer) also joined the ceremony.

HKSTP DIY Marketing Workshop 1 – What is Marketing

The DIY Marketing Workshops Series aims to help technology companies to know the basic concept of marketing and apply in their businesses and there are 5 workshops series organized by Hong Kong Science & Technology Parks Corporation (HKSTP) from 12 May to 12 July 2016.  The first workshop named “What is Marketing?” which held on 12 May 2016.  Before the workshop, my colleage Mr. Antony Kwong (Assistant Mgr, Marketing, HKSTP) introduced the series of workshop and Prof. Samart Powpaka.

Prof. Samart Powpaka (Associate Professor, Marketing Department; and Director of MSc Program in Marketing, CUHK Business School of The Chinese University of Hong Kong (CUHK)) was our guest speaker. The first workshop is the overview.

ESG Seminar – How to Remove Staff’s Negative Attitudes to Revitalize Company Performances

The Executive Study Group (ESG) seminar 2016 – Leadership Strategy series named “How to Remove Staff’s Negative Attitudes to Revitalize Company Performances” was held by the ESG, Asia Pacific Institute for Strategy Limited (APIFS) and the Hong Kong Science and Technology Parks Corp (HKSTPC) on 10 May 2016.  I would like to summarize the seminar for sharing below.

Dr. Mark Lee briefed the purpose of Executive Study Group (ESG) and he quoted John Dewey (Democracy & Education 1916) statement “Education is not an affair” Then he explained the platform for executives to share ideas and experience such as to alignment of leadership.   

The meeting for establishing the Innovation Alliance of the Extenics and its application and promotion

I was honor to be invited to participate a meeting for establishing the Innovation Alliance of the Extenics and its application and promotion by Prof. Cai Wen and this meeting was organized by Chinese Association for Artificial Intelligence on 7 May 2016.  The purpose of this meeting is to discuss the establishment, role and arrangment of the Innovation Alliance of the Extenics. Before the meeting, I took a photo with Prof. Cai Wen and Prof. Yang Chunyan.

In the beginning, Prof. Yang Chunyan (Director, Extenics Society, Chinese Association for Artificial Intelligence; Vice-President, Guangdong Association of Future Forecasting) introduced the Alliance rules included General, Alliance Membership, Organization Structure, Business Activities and Financial Management, etc. 

Visit to the Institute of Extenics and Innovation Methods and HKQAA Guangzhou office

I was honor to visit the Institute of Extenics and Innovation Methods in Guangdong University of Technology on 6 May 2016 afternoon.  The institute is located at Engineering Building Facility No. 2 and I took a photo in front of the building.

I met Prof. Yang Chunyan (Director, Extenics Society, Chinese Association for Artificial Intelligence; Vice-President, Guangdong Association of Future Forecasting) in the institute and took a photo for memory.

HSMC Seminar on Entrepreneurial Spirit and Sustainable Development Mindset

The seminar named “Entrepreneurial Spirit and Sustainable Development Mindset for Sustainable Development Goals with Design Thinking / Technology” was organized by Centre for Corporate Sustainability and Innovations (CCSI) under Hang Seng Management College (HSMC) and United Nations Office for South-South Cooperation (UNOSSC) on 5^th May 2016.  The objective of this event is to provide a platform to learn more on ideas regarding to the relationship between Design Thinking and Sustainable Development Mindset. The topic included

1.      Developing sustainable mindset

2.      Linking up technology to sustainable development, and

3.      Being a responsible entrepreneur.

Before the seminar, I took a photo with Mr. Denis Nkala (Regional Representative (Asia-Pacific), UNOSSC) and Dr. Shirley Yeung (Director, Centre for Corporate Sustainability and Innovations, HSMC).

In the beginning, Dr. Shirley Yeung gave an opening speech and she mentioned to integrate the Design Thinking and Sustainable Development Mindset via education.  Then she introduced today’s guest speakers.

Ir. Allen Yeung Tak Bun (Government Chief Information Officer, OGCIO, HKSAR) was the first guest speaker and his topic entitled “Innovation into Action”.  Firstly, he explained “Innovation is translating an idea or invention into a good or service that creates value or for which customers will pay.”  Then he compared the Sustaining Innovation and Disruptive Innovation.  

HKSTP TecONE Seminar on Win Customers Effectively via Social Media

The TecONE seminar named “Win Customers Effectively via Social Media” was organized by Hong Kong Science & Technology Parks Corporation (HKSTP) on 4^th May 2016.  Social Media platforms are dominating our lives.  In order to sustain sales growth, forging your brand and hence acquiring new customers effectively, these channels are essential.  This talk covered usage of social media in Hong Kong and adspend (the amount of money spent on advertising for a product or activity) by different mediums.  Mr. Keith Tang (Head of Account Servicing, Fimmick Ltd.) was the guest speaker and his topic named “Digital Solution for the Digital Age”.  

Mr. Keith Tang briefed his company “Fimmick” background and introduced their SMART marketing. SMART means Social, Mobile, Analytics, Relationship management and Technology.  He said they were focused on Analytics. 

HKIE-MI AGM Seminar on Developing an Innovation Workforce

The seminar entitled “Developing an Innovation Workforce” was organized by Hong Kong Institution of Engineers (HKIE) –Manufacturing & Industrial Division (MI) after AGM on 29 April 2016.  The immediately past chairman Ir. SC Ho reported the past years activities.  He said they were looking forward the fourth industrial revolution in 2015 and appreciated members’ contribution upto 40 technical seminars, Apps workshop and industrial visits in the last year.  He encourage us to participate the HKIE Conference 2016: Moving forward to 2025 Hong Kong Industrial Development, Technology and Innovation.

The new MI division chairman is Ir. Herman Chiu.

After the AGM, Ir. Dr. Victor Lo was the guest speaker and his topic named “Developing an innovative workforce”.  His aim is to explore new approaches to conventional quality management.  Moreover, he shared his vision that “I want to make greater China a better place for innovators” and his mission “To assist organizations to bring innovative ideas to quality life”. 

The 7 HABITS of Highly Effective People Workshop

FranklinCovey was invited to provide a Workshop on the 7 HABITS of Highly Effective People on 12 & 27 April 2016. I would like to summarize what I learnt from the workshop for sharing.  This book was recognized as the most influential book of the 20^th century by Chief Executive Magazine Reader Survey.

Ms. Sharon Lui (Principal Consultant, FranklinCovey) was our trainer. I took a photo with Ms. Lui for memory

HKSTP Seminar on Medical Device Regulatory Affairs and Quality Assurance

HKSTP organized a seminar named “Medical Device Regulatory Affairs and Quality Assurance” on 25 April 2016.  This seminar is set to tackle the increasingly complicated International, Asian and European medical device regulations and quality requirements.  The seminar aims to share knowledge on medical devices regulations in major jurisdictions such as US, Europe, ASEAN and Hong Kong, as well as how to maintain and apply them and avoid the pitfalls form both practical and academic perspectives.  I took a photo with Prof. Albert Poon at the end of seminar for memory.

Prof. Albert Poon (Professor of Practice (Biomedical Engineering), Interdisciplinary Division of Biomedical Engineering, Faculty of Engineering, PolyU; Associate Specialist, Medical Device Program of SGS Academy) was the first speaker and his topic entitled “Medical Device Regulation and Life Cycle Management”.  Prof. Poon said the figures in the left hand side of the first slide demonstrated today’s topics included Regulations (FDA, CE), Hong Kong Medical Device Regulation Choice and Design Control which followed US or EU in R&D area.

Performance Management and Advanced Coaching Workshop

LMI academy was invited again to provide a Performance Management and Advanced Coaching Skills Workshop on 19 April 2016. I was one of participants and would like to summarize what we learnt from the workshop.  Mr. Dick Yip (Principal Consultant, LMI) was our trainer.  He had provided two innovation training to us in 2015.

In the beginning, he briefed the components of Advanced Coaching Skill which included Performance Management Cycle (Goal Setting → Review → Appraisal → Follow-up) and Process & Skill Sets (Opening, Self-Appraisal, Feedback (and Coaching) and Action Planning).

CUBIC Life Science Group Tea Gathering – Pharmaceutical & Nutraceutical Industry

I was invited by Dr. Victor Lau (Technology Transfer Officer, KTO, CityU) to join CityU Business & Industrial Club (CUBIC) Happy Hour Tea Gathering from Life Science Group on 18 April 2016.  I would like to summarize the talk as follows.

Dr. Herman C. Lam (CEO, Powder Pharma Coating Inc.) was the guest speaker and his topic entitled “From Rainforest to Desert: Commercialization of the revolutionary electrostatic dry powder coating technology for pharmaceutical and nutraceutical industries”.  Dr. Lam said Powder Pharma Coating would be the next generation of coating technology for pharmaceutical R&D and manufacturing to replace traditional aqueous and solvent coating processes.

Firstly, Dr. Lam briefed why tablets, capsules, beads and pellets need coating.  Because it could improve appearance, compliance, physical and chemical stability, ease of packaging and to swallow, etc.  However, the existing technique using liquid coating had the following disadvantages:

-          Microbial contaminations in aqueous coating processes

-          High energy cost and expensive air handling systems

-          Water sensitive products

-          Batch-to-batch variations for functional coatings

-          Product stability issues

-          Long processing time, etc.

The comparison of cost between Powder and Solvent coating was shown in the following table.

Patent Analysis and Corporate Development Series 2016 - Extenics (可拓學)

The training program on “Patent Analysis and Corporate Development Series 2016” (專利分析導航企業發展) was organized by Shenzhen Intellectual Property Society (深圳市知識產權研究會 ) from March to August 2016.  It aims to enhance the scientific management on IP skill and quality of R&D with IP protection.  I attended the 2^nd series named “Extenics (可拓學)”.  The training was held in Shenzhen Science Museum from 15 to 16 April 2016.  I took a photo in front of the venue.

Before the seminar, I took a photo with Prof. Cai Wen (蔡文) (middle) and Dr. Michael Li (Founding President, Institute of Systematic Innovation, Hong Kong (ISIHK)) (left).  Extenics (可拓學) is original developed by Prof. Cai Wen (蔡文) through his 30 years research (The first paper published since 1983).  Extenics includes three steps and they are “Extension”, “Transfer” and “Evaluation”.  Moreover, I got Prof. Cai’s signature for his books. 

HKIE MI Division Gala Dinner 2016

I (Former Chairman of HKSQ) was honor to be invited by both Dr. Sammy Wan (Head of Quality, Safety and Envir., Analogue Group of Companies - ATAL) and Dr. Aaron Tong (Former Chairman of HKSQ) to attend HKIE MI Division Gala Dinner on 15 Jan 2016.  Before the dinner, we took some photo with HKIE friends for memory. (Left: Dr. Pat Cheung (TQM), Dr. Aaron Tong (HKSQ; TQM), Mr. Harry Li (Past President of IIE(HK)), Dr. Sammy Wan (ATAL; HKIE) and I (HKSQ))

(Left: Dr. Jackson Tang (Varitronix Group; HKIE), Ir. SC Ho (Chairman, HKIE-MIE), Dr. YC Chow (Vice President, China Operation Improvement Group, TDK) and I)

CityU APS Career Talk 2016

The 23^rd Physics and Materials Science Society (APS) of CityU and ASQ Local Member Community (Hong Kong) (ASQ LMC HK) arranged a career talk on 11 Apr 2016.  I was one of speakers to share our experience to undergraduates. ASQ LMC HK chairman Mr. Simon Tong and I was AP graduate and other three speakers, Mr. Bennett Tong, Ms. Wong Hing Yi and Mr. Ricky Suen were SEEM graduate. 

In the beginning, Dr. Jonathan Chung gave opening speech and shared the 2013 Graduates survey.  He added that BEng in Materials Engineering is accredited by Hong Kong Institution of Engineers (HKIE) for corporate membership in Materials Discipline.

The employment statistics was shared and there were 96.8% fulltime employment.  Top three job natures were “Engineering & Technical Work (36.7%)”, “Building & Construction (20%)” and “Architecture/Surveying (13.3%)”.  ME graduate average annual salary is HK$173,586 and average monthly salary is HK$14,465 in 2014.

Group photo with Dr. Chung and all guests was taken before the talk.

(Left: Simon Tong, Peter Fung, Wong Hing Yi, Bennett Tong, Ricky Suen, Dr. Chung and I)

PolyU Talk on New “Silk Road” Regional Policies and Infrastructure Politics

China Business Centre, PolyU arranged a Talk named “New Silk Road Regional Policies and Infrastructure Politics” on 11 April 2016.  They invited Professor Rafis Abazov (Visiting Professor, Al Farabi Kazakh National University, Almaty Kazakhstan) to be guest speaker.  I had been invited by Prof. Azat A. Abdrakhmanov (President, Kazakh Organization for Quality and Innovation Management (KOQIM) – its previous name was International Association of Quality Managers and Auditors (IAQMA)) as keynote speaker in TQM Kaz 2011 Forum and TQM Uz 2012 Forum in Kazakhstan and Uzbekistan, respectively.  Therefore, I would like to join this seminar and made more friend in Kazakhstan.  I took a photo with Prof. Abazov for memory.

HKSQ Quality Philosophies Series – Deming, Juran and Crosby

Hong Kong Society for Quality is celebrating its 30^th Anniversary in 2016.  One of the activities to commemorate this occasion is the first seminar of our Quality Philosophies Series featuring Deming, Juran and Crosby.  The Quality Gurus promoted their management philosophies in the last Century, creating lasting effects on the Quality Revolution in the West and the East.  It is believed that the Quality Philosophies of these gurus are still influencing behavious of people today, and supporting the Quality and Innovation movement of the 21^st Century.  Before the seminar, I worked as facilitator and introduced our guest speakers including Dr. Aaron Tong (Former Chairman, HKSQ), Dr. KS Chin (Former Chairman, HKSQ) and Mr. Peter Fung (Chairman, HKSQ).

Three guest speakers and participants took a photo.

IVE (Kwai Chung) Students visit to HKSTP

The Hong Kong Institute of Vocational Education (Kwai Chung) student visited HKSTP on 7 April 2016.  Ms. Tam Nga Chiu, Nach (Teaching Associate) led students who studied HD in Applied Science to visit Science Parks’ Green facilities and Safety Practices.  Mr. Morris Chan and I were assigned to introduce Science Park ISO systems.  In the beginning, I briefed the HKSTP ISO journey and different ISO achievements.

Then I described 7 Quality Principles which we employed.  During the discussion, I had also shared my career experience to the student because I had studied HD in Applied Science in City Polytechnic of Hong Kong since 1989.

HKSTP APAC Innovation Summit 2016 Series – Internet of Things

The APAC Innovation Summit was a flagship innovation conference of Hong Kong Science and Technology Parks Corporation (HKSTPC) and the first series in 2016 named “Internet of Things (IoT) which was held from 7th -8th April 2016.

In the beginning, Mr. Andrew Yeung (CCO, HKSTP) made a joke that our CEO Mr. Allen Ma was missing and then Mr. Allen Ma called him said that he was in the virtual world.

After that Mr. Allen Ma (CEO, HKSTP) came back to the real world and gave welcome speech. He said IoT contained “Integration” and “Realization” and he mentioned the “Power of Collaboration” through HKSTP three platform named “Robotic Engineering”, “Smart City” and “Health Ageing”.

HKSTP TecONE Seminar on Smart City – Impact and Opportunities for Hong Kong

The TecONE seminar named “Smart City – Impact and Opportunities for Hong Kong” was organized by Hong Kong Science & Technology Parks Corporation (HKSTP) on 5^th April 2016.  Smart city is the future scenario of many developed economies in the world.  Today’s seminar was BizLink activity to mingle with industry players at ease, and to get insights into the smart initiatives adopted by various smart cities in Europe, North America and Asia, with a stronger focus on those in the Mainland and Hong Kong.  I took a photo with our guest speaker Mr. Eric Yeung (Convener, Smart City Consortium) in front of the TecONE office.

Mr. Eric Yeung (Convener, Smart City Consortium) who is the founder of FlexWorkflow Limited and his presentation topic named “Developing Hong Kong as a Smart City”.  Firstly, he introduced the global market size of Smart City about US$450 Billion in 2014 and estimated to reach US$1.1 Trillion in 2019.  Then he introduced top smart cities of the world such as Barcelona, New York, London, Nice and Singapore (Juniper Research 2015).