USA Trip after ASQ World Conference

After ASQ World Conference, we visited Buffalo (for Niagara Fall), Boston and New York (for Universities and some famous places). I would like to share the visit below.

I took some photos of Niagara Fall at Buffalo. The first one was taken at night and the second one was taken in the morning.

Then I walked down to see the fall.

Another view of the fall

A video was recorded for the Niagara Fall.

Next day, we went to Boston and I took some photos of Massachvsetts Institvte of Technology (MIT).

Then we visited Harvard University.


Setting for graduation ceremony.

We took some photo in front of the battle ship.

After that we visited University of Massachvsetts Boston.

Driving to New York, we saw State University of New York and took a photo.

The university was more than 200 years old.

John F. Kennedy – Presidential Library and Museum was visited.


The meaningful sentence was stated “… But let us begin”.

The beautiful sculpture of Unicorn was found.

We visited Pilgrim Memorial State Park on the next day.

The Plymouth Rock is not only a landmark, but also a symbol of the courage and faith of the men and women who founded the first New England colony.


Pilgrims firstly stepped here when they arrived USA in December of 1620.

The May Flower was observed in the Frazier Memorial State Pier.


Then we went to the National Monument to the ForeFathers. The highest sculpture represented “Faith”. The other forth sculptures represented “Morality”, “Liberty”, “Education” and “Law”.

The World Trade Center PATH station was destroyed during 911. It is currently undergoing a major reconstruction project and will become the World Trade Center Transportation Hub after its completion in the second quarter of 2014.


Goddess of Liberty was observed in the island.

Then I took a photo with Golden Cow which meant the rising of stock market;

and visited the Wall Street.

After that we visited the Empire State Building and went up to the 86^th Floor.

The photo was taken at the top of Empire State Building and Goddess of Liberty was stood on the island which was in the middle of the photo.

The Fire Island was the last visiting point in this USA trip.

We enjoyed walking on the Long Beach.

An airplane excising the air performance was observed.

I would like to share what foods we had during this trip.
Photo taken during ASQ WCQI

Food enjoyed in the outside shop called “Giovanni’s Pizza & Pasta”.


Food in local Chinese restaurant

We enjoyed the Boston Lobsters.

Another Chinese Restaurant in the China Town

The last day, my aunt prepared a home meal for us.

Reference:

Niagara Fall (USA) - http://www.niagara-usa.com/

MIT – http://web.mit.edu/

Harvard University - http://www.harvard.edu/

University of Massachvsetts Boston - http://www.umb.edu/

State University of New York (SUNY) - http://www.suny.edu/

ASQ World Conference - IAQ Meeting

The International Academy for Quality (IAQ) is an independent, self-supported, non-profit, non-governmental organization that is administered by a collegial assembly of Academicians who have been elected by their peers from the most respected, active and experienced protagonists of quality in the world. IAQ annual meeting 2011 was held after ASQ World Conference on 19 May 2011.

HKSQ congratulated Dr. K S Chin, our former Chairman, was selected to be associate member of IAQ in 2011 in recognition of Dr. Chin’s significant contributions to quality. One of his signification contributions of quality was established the first BEng degree in Total Quality Engineering in Hong Kong since 2009.

During the IAQ meeting, many famous quality professionals were attended. It included Dr. H. James Harrington, Mr. Gregory H. Watson, Mr. Glenn Mazur, Mr. Bob King, Mr. Janak Mehta, … etc.

Because Dr. Chin was selected as associate member of IAQ, he prepared an introduction presentation of himself for IAQ professionals.

Left: Mr. Gregory H. Watson and Dr. KS Chin

Reference:

International Academy for Quality - http://iaq.asq.org/

Dr. K.S. Chin - http://www.cityu.edu.hk/me/staff/mekschin.htm

Bachelor of Engineering (Honours) in Total Quality Engineering (BETQE) - http://www.cityu.edu.hk/me/prg-betqe.htm

ASQ World Conference - Day 3 and Closing

The ASQ World Conference was three day event. The last day morning workshop named “But are you certain? Applying Measurement Uncertainty in Medical Labs”. Minda and I joined the workshop for enhancing our knowledge of Measurement Uncertainty (MU) in Medical Laboratory on 18 May 2011.

The workshop was presented by Dr. Lisa M. Walters (Healthy Solutions Quality Consulting). She provided an overview of the CLSI initiatives in establishing MU, as well as the expectations of accreditation bodies with regard to ISO 15189 in medical laboratory testing.

She briefed the Managerial and Technical requirement of ISO 15189 and especially in MU. In technical requirement section 5.6, MU was stated in “Assuring quality of examination procedures”.

Dr. Walters also mentioned two approach of MU. One was Bottom Up and the other was Top Down. Bottom Up approach was like GUM that identified all source of uncertainty and determine the expanded uncertainty. However, the Top Down approach was found out your measurement system’s SD or CV (min. 6 month) and then determine your system bias, as well as, calculate the combined and expanded uncertainty.

Then Dr. Walters explained the different between Verification and Validation.

Verification concerned the efficiency (Doing it right?)

Validation concerned the effectiveness (Doing the right things?)

After that some examples were demonstrated and discussed.

The closing session and featured speaker session was performed. The speaker was Mr. Rob Bryant (Senior Vice President of Quality and Lean Six Sigma, Computer Sciences Corporation). Mr. Rob Bryant’s topic entitled “Applying the Concept Employee Engagement to your Quality Program.

Bryant was a renowned motivational speaker and Lean Six Sigma Master Black Belt who draw from his personal triumph of overcoming paralysis after a 55-foot fall in 1982 and subsequently achieving two world records: longest walk by a paraplegic (24 miles) and rowing 3,280 miles on a row machine.

Mr. Rob Bryant explained his company’s’ strategy on Lean Six Sigma and Human Sigma.

He overcome the difficulty on himself and change his life after accident.

He observed the employee and customer were very related and considerable. It was recommended to engage employees to achieve the company goal.

Mr. Roy Bryant proposed to apply Lean first and then took a Six Sigma to change initiatives. In order to build the customer confidence, the following items should be built.

1. Building Integrity

2. Building Pride

3. Building Passion

He explained that every employee-customer interaction represented an opportunity to build customer emotional connection or to diminish it.

I took a photo with Mr. Rob Bryant outside the conference room.

The last event was the selection of the International Team Excellence Award Process Presentation. I was the only international team-recognition process of its kind in the United States. It was held annually at the ASQ World Conference.

The Bronze Winner was Telefonica Argentina team.

The Silver Winner was Boeing – Critical Path Tooling Long Beach, CA.

The Telefonica Argentina team “Surfing is not so complex” was won the Gold at 2011 Team Excellence awards, ASQ World Conference.

Reference:

ASQ WCQI - http://team.asq.org/wcqi/

International Team Excellence Award Process Presentations - http://wcqi.asq.org/team-competition/index.html