SGS Seminar on “How Sustainability Sparks Innovation”

Innovation is critical to every organization in competitive market and sustainability is a key driver of innovation.  Therefore, SGS Academy organized a seminar named “How Sustainability Sparks Innovation?” to give a grasp of the importance of incorporating sustainability into innovation processes within an organization as well as effective way to evaluate and to foster innovative process and thinking respectively.  I took a photo with two speakers for memory.

(Left: Mr. David T.W. Chung (Principal Consultant, InnoEdge Consulting Ltd.), I and Mr. Jacky S.F. Yeung (Project Manager, SGS))

 Mr. Jacky S.F. Yeung (Project Manager, SGS) was the first speaker and his topic was the theme of today’s seminar.  Firstly, he explained that there were many gaps among different level of executive and front line employee and he asked us any solution to close the innovation gap to transform from today’s problems.

The different obstacles in different level of organization were discussed as below diagram.  Then Mr. Jack Yeung briefed some cases to study how important of innovation such as Nokia and Apple. 

Minitab Workshop “Boost Customer Satisfaction”

I was invited by Minitab to attend their workshop named “Boost Customer Satisfaction” on 3 Aug 2017.  Since Minitab 18 issued in Jun and my company purchased a new version, I joined the workshop to see what would be updated.  I took a photo with Dr. Rita Wan (Director & Principal Consultant of AC&A; Chairman of ISSC) in her office for memory. 

In the beginning, Mr. Alex Kwan (Country Account Manager, Minitab) introduced the background on Minitab and appreciated Ms. Iza Ng and Mr. Calvin of Techmax support.  Alex told us that Minitab had been established by 3 scholars since 1972 and 90% of Fortune 500 companied had used it.

The first guest speaker was Ms. Eugenie Chung (Chartered Statistician (RSS), Technical Support Specialist at Minitab Ltd.) and her topic was “What’s new in Minitab”.  She gave us an overview of Minitab 18 and some features improvement to the existing tools.

HKQAA Bloggers’ Recommended Shop Award 2017

HKQAA arranged an introduction seminar on “Bloggers’ Recommended Shop Award (網絡紅人 KOL 推薦商店)” on 1^st Aug 2017.  Recently, social media is dominated and their influence power even greater than traditional media (like TV and newspaper).  Bloggers’ word of mouth is more trust by customers than advertisement.  Therefore, HKQAA would like to establish a platform and asked some professional bloggers in different discipline to evaluate and comment local shops in the scheme for their improvement and promotion propose.  Since HKQAA has strong experience on “Mystery Shopping Programme”, it could be easier to extend to the Bloggers’ Recommended Shop Award.  In the beginning, Mr. Edmond Fung (GM, Training Service and Market Research) introduced the background of the award. 

KOL (網絡紅人) means Key Opinion Leader was appeared in Hong Kong in 2015 after Facebook started.  The exposure of the word “KOL” has increased sharply in the first half year of 2017! Moreover, there were different type of KOLs included beauty, technology, fashion, food and restaurant, child, exercise, etc. 

HKSQ AGM 2017 and Extenics Seminar

HKSQ Annual General Meeting (AGM) was held on 28 July 2017 and a seminar named “Extenics – A Novel Innovation Theory and Methodology originated in China” was presented by myself.  I would like to share both HKSQ AGM 2017 and Seminar below.  Firstly, Mr. Peter Fung (Immediate Past Chairman, HKSQ) held the meeting and briefed the Chairman report to all members.  Until now, HKSQ has 323 individual members, 2 student members and 11 corporate members (by invitation only).  Then Peter briefed HKSQ activities in 2016/2017 including study mission, technical visit, international networking and student project competition in Sanmina –SCI (China) Limited.

After that I as Hon. Treasurer presented HKSQ financial status in the official report.  We had some surplus in last year. Then I suggested increasing of individual members and high reputation corporate members to get sustainable financial income so as to support our international networking to build our brand continuously.

I was honor to select to be Chairman again for 2017/2018.  Some member gave a slogan “Chairman Return”.  The nominations of Office Bearers in 2017/2018 were shown below.

Chairman: Dr. Lotto Lai

Vice Chairman: Ms. Angela Wong

Hon. Secretary: Ms. Sherman Ngan

Hon Treasurer: Mr. Ricky Suen

I shared my vision for coming HKSQ goal that we needed to be youth so as to attract young members and our internal processes enhancement through more IT adoption, as well as, promoting Quality Innovation such as Extenics or other innovation tools and systems.

After that I was the guest speaker in AGM seminar guest speaker and my topic named “Extenics – A Novel Innovation Theory and Methodology originated in China”.  Firstly, I introduced my journey of Extenics Learning since Feb 2016.  I went to the Shenzhen and Guangzhou for several seminars and meetings, as well as, visited the Institute of Extenics and Innovation Methods, Guangdong University of Technology. 

HKSTP Lunch & Learn – The Startup Scene in Hong Kong

HKSTP Lunch & Learn named “The Startup Scene in Hong Kong” was presented by Incubation Team on 26 Jul 2017.  They would like to introduce Hong Kong’s Startup Ecosystem to us.  Some backgrounds of Hong Kong were briefed such as Hong Kong tops the list of freest economics, World’s Most Competitive Economy (IMD), World’s Freest Market for the 22^nd Consecutive Year (Heritage Fundation), 2^nd in Global FDI Inflows (UNCTAD), etc.

Total number of startups was 1926 in 2016 and increased 24% compared with 2015.  We had 72% of startup related to applying technology and 28% related to innovation concept or business model.  Most of them were both B2B and B2C (52%).  Others were B2B only (32%) and B2C only (16%). 

ISI Seminar on Pragmatic Open Innovation (TRIZ)

The seminar entitled "Pragmatic Open Innovation" was organized by and co-organizer by Institute of Systematic Innovation Hong Kong (ISIHK) and The IMSE Department, HKU on 20^th July 2017.  Hong Kong Society for Quality (HKSQ) was one of supporting organizations.  Among numerous TRIZ (Theory for Inventive Problem Solving) tools for innovation, there is a sub-set of pragmatic tools for practically exercising the Open Innovation concept.  Arrived at the venue, I took a photo with guest speaker Dr. Sergei Ikovenko (President of the International TRIZ Association) and ISI exco members and organizers.

(Left: Dr. Frankie Law (PT Lecturer, Business School, HKU), Dr. Victor Lo (President, ISIHK), Dr. Sergei Ikovenko, I, Prof. George Q. Huang (Dept. Head, IMSE) and Mr. David Kwan (ISIHK))

Then I took some photos with my quality friends.

(Left: Mr. Larry Lee (GP), Dr. Percy Chan (GP), I and Mr. Lam (Catherine’s husband))

(Left: Mr. Lam, Dr. Victor Lo (ISIHK) Dr. Catherine Chan (President, HKQFDA) and I)

Before the seminar, we took a group photo with all participants.

In the beginning, Dr. Sergei Ikovenko (President of the International TRIZ Association) briefed the topic “Pragmatic Innovation with TRIZ” and briefed the history of TRIZ development.

ESG Seminar – How to Upgrade Sales Leader’s Strategic Roles for Revenue Breakthrough

The Executive Study Group (ESG) seminar 2017 – Strategy Management and Innovation Series named “How to Upgrade Sales Leader’s Strategic Roles for Revenue Breakthrough” was held by the ESG, Asia Pacific Institute for Strategy Limited (APIFS) and the Support and Consultation Centre for SMEs (SUCCESS, ITD) on 21 July 2017.  In the beginning, SUCCESS representative briefed their SME Mentorship Programme. I would like to summarize the seminar for sharing below.  During the break, I took a photo with Dr. Mark Lee for memory.

Firstly, Dr. Mark Lee briefed the history and aims of ESG establishment and then briefed their research on Hong Kong competitiveness, as well as, different program they provided such as CEO Club.  Then he briefed the content included “Incomplete Understanding of Sales Leader’s Job”, “New Environments and Challenges for Sales Leaders”, “5 Hats (Roles) for Sustainable Growth” and “A Week in the Life of Sales Leader with 5 Hats”.  

HKSTP TecONE Investment Series Seminar on Crowdfunding

HKSTP TecONE Investment Series seminar named “Crowdfunding: Launching your brand and product globally” was organized by Hong Kong Science & Technology Parks Corporation (HKSTP) with strategic partner “Hong Kong Business Angel Network” (HKBAN) on 19th July 2017.  The guest speaker was Mr. Ray Sin (Director of International Markets, Crowdcreate) and he shared on the fundamentals of crowdfunding included the differences between the major platforms, customer acquisition and demographic reach.  

In the beginning, Mr. Ray Sin briefed some benefits of crowdfunding for startups included “attract outside investors (VC, seed, angel)”, “Rewards-based vs Equity-based crowdfunding”, “Collect pre-orders”, “Learn about customers”, “Gauge demand for products”, “Market and product validation”, “Brand awareness” and “Retain 100% equity in your company”. He also briefed the bright future of crowdfunding.

HKQAA Startup Coaching to CityU Inno-preneur “HANDS”

HKSTP and HKQAA signed MoU to expand Start-up support.  HKQAA Registration – Startup and HKSTP Quality Startup Management System scheme joined hands to assist HKSTP incubatees to enhance their management skill and increase their recognition for business.  In 2017, HKQAA invested more resource to provide free coaching to our incubatees.  CityU Inno-preneurship startup Mr. Marco So (CEO, Hands Life Science) was invited to attend the coaching.  I was assigned as CityU Inno-preneurship Mentoring by CityU  Knowledge Transfer Office last year.  HANDS was funded by CityU Technology Start-up Support Scheme for Universities (TSSSU) and moved into Science Park recently.  There are four founders (BCH graduates).  I took a photo with Mr. Adam Wong (HKQAA) and three founders for memory. 

(Left: I, Paul Chi, Ronald Tse, Marco So and Adam Wong)

Mr. Adam Wong briefed the background of HKQAA Registration – Start-ups to Marco and explained 25 questions which included Quality, Finance and Information Security.  Then I explained how HKSTP Corporate Quality Unit could assist them to upgrade their management system through knowledge transfer. 

Recently, my paper named "Implementing the Quality Startup Management System model in Hong Kong: a case study" has published in the International Journal of Quality Innovation and it can download at http://rdcu.be/ucAl .

Reference:

HKSTP - http://www.hkstp.org

CityU Inno-preneurship Mentoring Scheme - http://www.cityu.edu.hk/kto/index.aspx?id=PG-1600012

CityUES - http://www.cityues.org/

HKSTP Incubation Program – https://www.hkstp.org/hkstp_web/en/what-we-do/nurture-technology-talents/incubation-programme

HANDS - http://www.handsls.com/

20170705: HKSTP TecONE Investment Series Seminar and Visit IncuBio “HANDS” - https://qualityalchemist.blogspot.hk/2017/07/hkstp-tecone-investment-series-seminar.html

20170627: CityU Inno-preneurship Mentoring Meet-up Event - https://qualityalchemist.blogspot.hk/2017/06/cityu-inno-preneurship-mentoring-meet.html

20170523: HKSTP & HKQAA Meeting for Quality Startups Registration Scheme 2017 - https://qualityalchemist.blogspot.hk/2017/05/hkstp-hkqaa-meeting-for-quality.html

20161201: CityU Inno-preneurship Mentoring Scheme Dinner - https://qualityalchemist.blogspot.hk/2016/12/cityu-inno-preneurship-mentoring-scheme.html

20151123: CityU Innopreneurship Ecosystem Launch Ceremony 2015 - https://qualityalchemist.blogspot.hk/2015/11/cityu-innopreneurship-ecosystem-launch.html

ASQ LMC Hong Kong Seminar “From Process Change to Human Change”

ASQ Local Member Communities (LMCs) Hong Kong organized a seminar named “From Process Change to Human Change” on 14 July 2017 in CityU.  Mr. Simon Tong, Mr. Karson Chui, Ms. Minda Chiang and I were both HKSQ member and ASQ member attended the seminar.  In the beginning, I took a photo with guest speaker (Mr. Jeffrey Yip) and Mr. Simon Tong for memory. (Details about ASQ organization outside USA/Canada stated in reference.)

In the beginning, Mr. Simon (Chairman, ASQ LMC HK) introduced the guest speaker and the coming events of ASQ LMC Hong Kong.

Mr. Jeffrey Yip was our guest speaker and his topic named “The Law of Change”.  His presentation included “three areas about change”, “how language is important to facilitate change”, “where the motivation factor is and how to dig it out”, and “why mindset is hard to change for some people”, etc.  

CityU EngD Cohort and IoT experts visit Science Park Laboratories

I was honor to be invited by CityU EngD cohorts included Dr. Augustine Chow, Dr. Raymond Leung and Dr. Rocky Lam to have lunch with IoT experts on 13 July 2017. Moreover, they are planning to establish company in the Science Park.  After the lunch, I led them to visit our laboratories’ facilities. Firstly, we took a photo in front of the cleanroom in 3D SiP Laboratory. 

(Left: I, Michael Cheng (Director, Good Standard Development Limited), Mr. Nico Steyn (Founder & CEO, IoT.nxt), Ms. Vivian Yan (Investment Director, Harmony Asset Mgt Ltd.), Mr. Anton Musgrave (Futurist and Business Strategist, FutureWorld), Mr. Wayne Fitzjohn (Chairman, IoT.nxt), Dr. Augustine Chow (Chairman, Harmony Asset Mgt Ltd.; CityU EngD Cohort), Dr. Rocky Lam (CityU EngD Cohort) and Mr. T.M. Lau (Lab Manager, HKSTP))

Since Nico Stey, Anton Musgrave and Wayne Fitzjohn are IoT experts, we visit reliability laboratory first and introduced some testing facilities included shield room for RF testing, 3D printing for prototype, reliability chambers, etc.

Finally, we also visited our Biotech Support Centre to visit our most state-of-art biotech equipment including DNA sequencer and cell counters. 

Reference:

CityU Engineering Doctorate Society - http://www.engd.org/   

Engineering Doctorate (Engineering Management) - http://www.cityu.edu.hk/seem/prg-engd.htm

HKSTP Lab Services - https://www.hkstp.org/hkstp_web/en/facilities/science-park-innovation-technology-ecosystem/Labs/services

HKSTP Seminar on Practical Patent Searching Skills

HKSTP organized a seminar named “Practical Patent Searching Skills” on 11 July 2017.  Mr. Zephyr Su (Associate, Chinese Patent Attorney, Marks&Clerk) was the guest speaker and he introduced how businesses could utilize patent searches.  He pointed out patent search could help you to understand the following items:

-          What is the cutting-edge technology trend

-          Blue ocean or red ocean

-          Patent strongholds built by your competitors / partners

-          Any threat to your business

Two purposes for patent search were “Validity” and “Freedom-to-operate”.  Validity is indicated that your idea is new and bright.  Freedom-to-operate ensured your product could sale without threat. 

HKCTC Seminar on Integrity and Professional Development in Testing and Certification Industry

The Hong Kong Council for Testing and Certification (HKCTC), Hong Kong Accreditation Service (HKAS) and ICAC co-organized a seminar entitled “Integrity and Professional Development in Testing and Certification Industry” held on 10^th July 2017.  Hong Kong Society for Quality (HKSQ) was one of supporting organizations.  Professionalism and integrity are foundation of good business and also form part of the core value of Hong Kong’s testing and certification (T&C) industry.  This is the fifth HKCTC seminar on integrity and professional development.  Previous seminar information could be found in the reference.

Before the seminar, all guest speakers took a group photo for memory.

The first speaker was Ms. Anna Lam (Deputy Executive Director of Hong Kong Business Ethics Development Centre, Independent Commission Against Corruption (ICAC)) and her topic entitled “Professional Integrity and Corruption Prevention”.  Her speech included “Importance of Professional Integrity”, “Common Corruption Risks in T&C Industry” and “Three Tests of Professional Integrity”, as well as, “Corruption Prevention Services of ICAC”.  

CityU Cohorts lunch in HKU and China first aircraft carrier visit HK

Today, Dr. Aaron Tong (TQM), Dr. Danny Tang (Project Director, HKU; EngD Cohort, CityU) and I had lunch in HKU staff career.  We shared management skill included Lead, TQM and ISO.  Danny would like to assist HKU for organization excellence transformation project that may be employed much quality philosophy.  That’s why I introduced our HKSQ former chairman (also HK quality gurus) Dr. Aaron Tong to him for future cooperation.  Both Danny and Aaron graduated from HKU.

Moreover, the 1^st China aircraft carrier visit Hong Kong today and I got a photo and video from Prof. Phillip Chan’s friends’ friend named “Anthony Yeung”.  I posted for sharing.  (The photo and video is recorded rainbow as well.)

Competency-Based Interview (CBI) Skills Refresher Training

CEB was invited to provide refresher training on Competency-based Interview Skills on 6 July 2017. I was one of participants and would like to summarize some key points in the training course.  Mr. Alexander Ng (Team Leader & Senior Consultant, CEB Talent Assessment) was our trainer.  Firstly, Mr. Alexander Ng briefed the course content included “Defining Assessment Criteria”, “Measuring Competencies”, “Competency-based Interview (CBI) Basics”, “CBI Questioning Techniques”, “The ORCE Process” and “Effective Closing”. 

 “Defining Assessment Criteria” is separated into two competencies.  One is Core Competencies and Functional Competencies.  In order to realize your good, you should define the critical competencies that characterize success, then measure these accurately.  Firstly, you need a job analysis included existing job descriptions, structured questionnaires, observation, first-hand experience and interviews/focus groups; as well as, subject matter experts included the job-holder, job-holder’s manager, senior stakeholders and customers.

HKSTP TecONE Investment Series Seminar and Visit IncuBio “HANDS”

HKSTP TecONE Investment Series seminar named “Making Your Business Plan Investor Ready” was organized by Hong Kong Science & Technology Parks Corporation (HKSTP) with strategic partner “Hong Kong Business Angel Network” (HKBAN) on 5th July 2017.  Since the topic was very useful for startup, I invited CityU Inno-preneurship startup Mr. Marco So (CEO, Hands Life Science) to attend the seminar.  I was assigned as CityU Inno-preneurship Mentoring by CityU  Knowledge Transfer Office last year.  HANDS was funded by CityU Technology Start-up Support Scheme for Universities (TSSSU) and moved into Science Park two months ago.  There are four founders (BCH graduates) and we took a photo in front of their office.

(Left: Paul Chi, I, Marco So and Ronald Tse; Ms. Ada Yeung was not here)

We also took a photo inside their laboratory.  Since I am also their senior classmate in BCH Dept., CityU, I understood their needs and skill missing.  Hopefully, Science Park could provide necessary service to incubate them to be success in near future.

Then I would like to summarize the TecONE Seminar below.  Ms. Uyen La Wiget (Rock Bay) was our guest speaker.  Her topic included Key Components of a Business Plan and Practical Tips.  

Visit to Shenzhen Association for Quality (SZAQ) New Office 2017

Hong Kong Society for Quality (HKSQ) visited Shenzhen Association for Quality (SZAQ) new office (near 八卦岭MTR station) on 3^rd July 2017. Shenzhen Association for Quality (SZAQ) which was established in 1987 (where HKSQ established in 1986) and this year was SZAQ 30^th Anniversary.  SZAQ is the bridge between Government and Industries (with quality professionals) so as to enhance quality awareness, technology and continuous improvement. The previous visit was 3 years ago (2014).  We took a group photo in front of their brand for memory. 

(Left: Dr. Ivan Ng, Ms. Stephanie Xu (許穎), Dr. Mickey Li (李榕會長), Dr. KS Chin, I and 李水明副秘書長)

Post-Extenics Seminar Visit to the Research Institute of Extenics and Innovation Methods

After the Extenics Seminar 2017 successful completed, scholars visited the Research Institute of Extenics and Innovation Methods in Guangdong University of Technology (GUT) on 3^rd July 2017. Since I had visited on last year, Dr. Aaron Tong represented Hong Kong participants to visit the institute.  The group photo took in front of GUT.

Then they visit the Research Institute of Extenics and Innovation Methods in Guangdong University of Technology (GUT) and Extenics Society under Chinese Association for Artificial Intelligence (CAAI) that I was a member of CAAI since 2016.

All participants (included Taiwan, Hong Kong and local scholars) took a photo in front of the institute.   

Extenics Seminar 2017 in Guangzhou

The Extenics Seminar 2017 was arranged by Guangdong University of Technology and held from 1 to 3 July 2017.  There had 38 scholars from Hong Kong, Macau, Taipei and China to participate the seminar on 2^nd July 2017.  Using this platform, we exchanged our studies and activities on Extenics from each other.  Firstly, we took a group photo for memory.

Hong Kong representatives group photo with Prof. Cai Wei. (Left: I, Prof. Lo (Adjunct Professor, CUHK), Prof. Cai Wei, Dr. Aaron Tong, Mr. Victor Chiu and Ms. Hermans Leung)

In the beginning, Prof. Yang Chunyan (楊春燕) (Director, Institute of Extenics and Innovation Methods, Guangdong University of Technology) gave a welcome speech and introduced scholars to us.

Then Prof. Cai Wen (蔡文) (Founder of Extenics and The Director of International Academy of Extenics (HK)) gave opening speech.  He briefed the development of Extenics through 30 years and it’s the time for internationalization.

Prof. Liang-Teh Lee (李良德) (Chairman, Tatung University) gave a guest speech.  He told us that they invited Prof. Cai Wen to Taiwan since July 1996 (21 years ago). At that time, Extenics started to be studied in Taiwan.  He said that we faced to Industry 4.0 or the fourth Industry Revolution, Extenics is one of key elements in AI for extending our intelligence. 

Dr. Aaron Tong (Chairman, HKCIE) gave guest speech. He said “Hong Kong can’t sleep anymore and we need to wake up and catch the opportunity”.  He told us that he brought new management system to Hong Kong in 80s to solving the contradiction problem which was to increase production speed and quantity, the quality was sacrificed.  So both product speed & quantity and quality were improved.  The new approach was 6 sigma but it focused on stability (reduce variance).  However, we need innovation and adopt a deviation during stepwise breakthrough.  Extenics is suitable innovation approach to achieve this aim.