Quality Alchemist (品質煉金術師): HKSQ Technical Visit to University of Macau and Macau Quality Management Association

2016年6月3日星期五

HKSQ Technical Visit to University of Macau and Macau Quality Management Association

HKSQ arranged a technical visit to the University of Macau (UM) and Macau Quality Management Association (MQMA) on 3 Jun 2016. The visit aimed to focus on the good practices of UM on ISO 9001 and ISO 14001 implementation after their relocation; and network with management professionals from MQMA. HKSQ members were gathered in Macau Outer Harbor Ferry Terminal and took a group photo before the visit.

We visited UM first and met Mr. Michael Leung (Leader of EMS Workgroup (Head of HSEO)) and Jason (Leader of QMS Workgroup (Senior HR Manager (System) of HRO)) and they introduced some background of UM.

Michael briefed the history of UN that the University of East Asia, predecessor of UM, was founded in 1981. So this year is the 35^th Anniversary of UM. Moreover, he mentioned TIMES Higher Education World University Rankings results on 2014-15 that UM stands in 276-300. 100 under 50 Rankings 2015 is 39 and Asia University Rankings 2015 is 40.

Then Jason briefed the ISO journey of UM as follows:

1^st Batch (Aug 2001 to Jul 2002) – ISO 9001 for general administration and offices, etc.

2^nd Batch (Sep 2002 to May 2003) – ISO 9001 for Academic Affairs Bureau, Library & Publication Centre, etc.

3^rd Batch (Mar 2004 to May 2005) – ISO 9001 for Faculty of BA, Edu, Law, Social Science, S&T and Centre for Pre-University Studies

4^th Batch (Oct 2006 to May 2007) – ISO 9001 for Institute of Chinese Medical Sciences, Centre for Continuing Edu & Macau Studies, and English Language Centre

5^th Batch (Jan 2008 to May 2008) – ISO 14001 for all units

6^th Batch (Dec 2010 to Apr 2011) – ISO 9001 for Office of HSE Affairs

(Due to the New Campus Project and Relocation, certification process suspended in 2012. It resumed on 1 Dec 2015.)

7^th Batch (Dec 2015) – ISO 9001 for Faculty of Health Sciences, Campus Development Office and Alumni Development Office, as well as, Office of Sports Affairs

The certification audit had been performed on 17 to 19 May 2016.

The management structure of QEMS was mentioned. There are two workgroups that one is responsible on QMS and the other is responsible on EMS. During Q&A session, we knew that the initial audit performed by 2 auditors for 2 days (4 manday) and the certification audit performed by 4 auditors for 3 days (12 manday).

Dr. Aaron Tong (Former chairman, HKSQ) presented HKSQ flag and publications to Michael and Jason for appreciation.

Then we took a group photo outside the office.

After that we visited the library.

Finally, we took a group photo under the Name of University of Macau and Library was the background building.

After the lunch in UM, Aaron led HKSQ team to visit Macau Quality Management Association (MQMA). Dr. LC Koo (Chairman, MQMA) briefed the background of the association and their activities.

Dr. Koo arranged the visit to Macau Gaming Research Association.

Since Minda and I had visited it before, so we stayed in UM and visited our friend Prof. Simon Lee (Professor, Institute of Chinese Medical Sciences).

Then we visited his research laboratory especially Zebrafish.

The animal room facility was briefed by Simon.

Finally, Simon introduced the Capsule Liquid Filling and Band Sealing Machine to us

Simon and I took a photo in front of UM logo.

Minda and I visited the University Gallery.

Inside the gallery, we found much information about the teaching principles and model of campus.

The current status of UM was observed and student, academic staff and budget were found increasing yearly.

New Academic Structure was introduced.

New Philosophy named “4-in-1” Education Model was demonstrated. It included “Discipline-specific education”, “Research and Internship Education”, “General Education” and “Community and Peer Education”.