Quality Alchemist (品質煉金術師): Guest Sharing for COMP 2121 e-Business by Dr. Rocky Lam and Mr. Houston Ho

2025年10月30日星期四

Guest Sharing for COMP 2121 e-Business by Dr. Rocky Lam and Mr. Houston Ho

I am honor to invite my old friend and EngD cohort Dr. Rocky Lam and his colleague Mr. Houston Ho to give a talk for students in COMP 2121: e-Business on 10^th Oct 2025. Dr. Rocky Lam is CEO of VANTIS Consulting Group and Mr. Houston Ho is AI expert.

In the beginning, Dr. Rocky Lam shared his industry experience.

And then he explained different services provided by VANTIS including business solutions, technical solution service and systems integration which are very suitable for my student of BSc in Enterprise Information System.

After that Dr. Lam briefed one of his services that was AI report generation for health analysis.

The future of performance management including CRM & ERM were mentioned.

I like his interpretation of marriage as a balanced scorecard, which means that before getting married, you need to assess your partner's financial situation, external perspective (appearance), internal perspective (lifestyle), and knowledge and learning perspective (growth potential).

Finally, he discussed with students what they think in their future.

Mr. Houston Ho was the second speaker and he mainly shared AI cases with us.

Firstly, he introduced the digital transformation journey that using Agentic AI.

The first case was a local huge enterprise that leverage AI on OCR to read documents, and streamline the process. The current workflow was explained.

Then he explained his recommended workflow employed AI document recognition and Chop detection that was not just digitization but also introduced intelligent.

And then he briefed the other two cases that i) a local jewellery retail chain, leverage private AI to develop RAG, allow employee to query internal data without disclosing to external LLM; and ii) a global chocolate retail brand, leverage AI to predict churn customer and prevent losing loyal customers.