"E-commerce Innovation Expo 2026 - Expanding
Brand Horizons" (Expo) for two consecutive days coorganized by the
Commerce and Economic Development Bureau, the Hong Kong Productivity Council's
(HKPC) SME ReachOut and the Trade and Industry Department from 25th
to 26th Jun 2026. It aims to assist small and medium-sized
enterprises (SMEs) in developing cross-border e-commerce business, keeping
abreast of the latest market trends and broadening their e-commerce sales
network. I arrived the venue in HKPC in Day 1.
I met my old colleagues both HKSTP and CityU Mr.
Thomas Chan and took a photo in front of the banner.
Firstly, Thomas and I visited HK Tech 300 company “Innocorn
Technology” and took a photo with Mr. Daniel Lee (Chief AI Officer) and Mr. Tom
Chan (COO).
Then I met Dr. Felix Lor (Chief Avisor, AI, Nextguard
Technology Limited) who had served in VP Dynamic located in Photonic Centre,
HKSTP long time ago.
In the beginning of ceremony, Mr. Emil YU (Deputy Chairman, HKPC) gave welcome speech.
The Secretary for Commerce and Economic Development,
Mr Algernon Yau, gave opening speech and he said that the Government has long
attached great importance to the development potential of e-commerce and is
proactively driving local enterprises to seize the opportunities brought about
by the digital economy by utilizing e-commerce business to explore diversified
markets, thereby enhancing Hong Kong's competitiveness in external trade and
injecting impetus into economic development.
The guests then began the ceremony.
After that group photo was taken.
I met Mr. Sunny Yaury (United Technologies (Int’l)
Ltd.) and his company is abss official service provider which is previous MYOB
accounting software.
I also meet Mr. Rickey Chan (Founder & Chairman,
Hong Kong Industry and Commerce Elite Association Ltd.) who is PolyU alumni in Civil.
The first forum named Cross-Border E-Commerce Growth:
Turning Traffic into Orders for Hong Kong Brands. Mr. Joseph Yuen (Chairman,
Hong Kong Federation of Electronic Commerce) was session chair and the guests
included Mr. Adolf Lau (Head of Digital Lending Growth & Proposition,
Business Banking, Hang Seng Bank), Ms. Katy Kung (Renowned Actress, KOL,
Entrepreneur), Ms. Wang Yun (Senior Expert BD team of Cross-Border Business Division
in JD Group, JD International Co., Ltd.), Mr. Ian Yiu (Senior Digital
Strategist, First Page) and Mr. Terry Kwok (Cross-Border E-Commerce Strategist,
Alibaba Hong Kong Ltd.)

Mr. Joseph Yuen introduced each guests and started the
discussion with cost increased. Firstly, Mr. Adolf Lau briefed different
channels for opening account and management fee. Then Mr. Terry Kwok pointed
out Traffic Triangle included exposure, popular ranking clicks, content search &
pricing. Ms. Wang Yun mentioned they had 0.7 billion users in mainland China
and introduced 4 sale cores which are reasonable price, delivery within 30
days, targeted marketing to specific users, and return and after-sales service
provided. Mr. Ian Yiu said using AI to search for products directly. The
retention rate of search suggestions provided by AI is twice that of human
search. Lastly, Ms. Katy Kung shared emotional value, Instagram/Facebook short
video products, product testing and interaction in mainland China. She
concluded “Not afraid of failure, not afraid of change”. Souvenirs. Market
pricing, discounts are welcome by Hong Kong customer.
After the forum, I took a photo with Mr. Terry Kwok.
I also visited the booth of Hong Kong eCommerce Supply
Chain Association (HKeCSC) and took a photo with Mr. Terry Chan (Founder &
Chairman, HKeCSC) we both are mentor in CSCI, CityU.
The second forum is “A New Retail Approach: AI x
MarTech to Save Time and Sell More”. Dr. Ken Ip (Chairman, Asia MarTech
Society) was session chair and guests included Ms. Betty Yu (Sales &
Regional Development Mgt Committee, Key Account Sales Director (iFLYEK (Hong
Kong) Co., Ltd.), Ms. Christy So (Co-Founder & CEO, KOLab Technology
Limited), Ms. Saveena Chiu (Head of Business Development, SHOPLINE) and Mr. Sam
Wong (CO-Founder & Director of Academy Adapting).

In the beginning, session chair Dr. Ken Ip said in
daily tasks, it's not about having more AI, but about saving time for what
needs to be done. Then Ms. Betty Yu introduced iFLYEK that focused on voice
recognition, and could create a PPT in minutes with one click, and tool glass.
Then Ms. Christy So discussed that AI can provide assistance to take minutes.
Instead of changing the approach, they will support the WhatsApp API, AI
agents, and other functions and streamlining workflows. AI-driven
recommendations can bring additional value to clients. Ms. Saveena Chiu said Standard
Operating Procedures (SOP) by using AI analysis and summarization, as well as predict
pain points. AI assisted for promotion & sales, created games for customer
interaction. Mini-programs, using AI without pain, improving Average Order
Value (AOV). Lastly, Mr. Sam Wong shared AI company training pain points → using
different communication tools. For AI trip management, they had AI agent named Ada
(like a chatbot) as an information hub, reduces text processing time and
increases text thinking time. Using AI requires understanding both the user and
the target audience. For marketing research, Hong Kong residents' biggest
concern regarding AI in 2025 is the accuracy of DeepSeek's fortune-telling.

And then I went to CityU for lunch
When I come back to HKPC, I communicated with iFLYEK chatbot.
Then I discussed with Betty team in their booth. (Left:
I, Lei Rao, Betty, Nash and Daojiang Chen)
The last forum named “Gear Up for Global Trade: The
Ultimate IP & Cyber Shield”. Mr. Louis Hui (VP, Hong Kong Information Technology
Federation (HKITF)) was session chair and guests included Mr. Ng Yu On (Security
Consultant, HKCERT), Dr. Felix Lor (Chief AI Advisor, Nextguard Technology
Limited), Mr. Alex Leung (Senior Associate Ince & Co) and Mr. Grey Guo (Senior
Consultant, IP Management, HKPC).

Firstly, Mr. Louis introduced each guest. Then Mr. Ng
Yu On said Infosec cases > 15,000 in last year and most common are phishing,
WhatsApp scams, impersonating the Water Supplies Department, as well as
recently canvas case. And then Dr. Felix Lor added “Data” is a core asset of
e-commerce. Data loss prevention, data security, LLM authorization for third
parties, checking user behavior are important. Customer traffic helps your
company grow and thrive, while security ensures your company's long-term
success. Mr. Alex Leung as lawyer advised bank financing is legal and
compliant; listing of your product only indicates compliance with platform
requirements. The product must complies with local regulations. However, there
are risks associated with receiving payments, such as third-party payments
potentially involving illicit funds. A search of arbitration lists and
potential contractual oversights are also possible. Finally, Mr. Grey Guo used story
“Journey to the West” to explain IP important and don’t miss the trademark
registration.

Before I left, I saw another talk named “New
Opportunities from Mainland E-commerce Platforms x WeChat Ecosystem”. The
speaker introduced the small program in WeChat.
He analyzed the core capability and growth data included
Gross Merchandise Value (GMV) where GMV = Number of Transactions × Average
Order Value (AOV).
Then he used local case - Lung Fung Pharmaceutical (龍豐藥房) IPO to explain the strategy
of using WeChat.
Three steps from 0 to 1 path were introduced that create
small program first and then generate content, lastly connected to AI. In the
past, we use SEO but now we employed GEO. SEO (Search Engine Optimization)
and GEO (Generative Engine Optimization) are distinct digital visibility
strategies. SEO focuses on ranking web pages on traditional search engines like
Google to drive click-through traffic. GEO optimizes content to be cited
directly within AI-generated responses from tools like ChatGPT, Perplexity, and
AI Overviews
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