Review of the “I Ching Beginning Course” (重溫易經初班) and Kinsen Birthday Party

 Minda and I reattended Prof. Pang’s (彭泓基教授) course named “I Ching Beginning Course” (易經初班) on 9^th Aug 2025. Prof. Pang taught “I Ching Beginning Course”(易經初班) again for some classmates who attended Chinese Traditional Wisdom for the Study of Knowing People (中華智慧知人學) but missed previous “I Ching” courses. The courses are welcome us to re-attend again for free!

Prof. Pang introduced the history of I Ching development and some background knowledge.

After the lecture, we had lunch together with new participants. Ms. So come with her son and son’s friend to attend the course!

Then we prepared the birthday party for our class representative Mr. Kinsen Leung. Minda and I took a birthday cake.

And then I blew up a word balloons.

Mr. Partick Lui blew up other balloons.

And then Ms. Pauline Ni and I held the words balloon and Minda to judge the alignment.

Before the dinner, we took a group photo.

Kinsen took a photo with birthday cake and decoration.

We had a happy birthday dinner with Kinsen tonight.

Reference:

彭泓基教授 - https://www.master-insight.com/author/penghongji/

屈機TV (屈基論) - https://www.youtube.com/@wgtvhk/playlists

ESG Webinar – AI Strategy by GenAI Risk Slope

The Executive Study Group (ESG) webinar named “AI Strategy by GenAI Risk Slope” was held by Asia Pacific Institute for Strategy Limited (APIFS) on 6^th Aug 2025.  The 1^st part discussed challenge of GenAI adoption for teamwork. The 2^nd part mentioned AI as team members on “GenAI Risk Slope”, and the last part stated seven steps to climb the GenAI Risk Slope. 

Firstly, Dr. Mark Lee explained GenAI is part of AI (subset of AI) which learn from existing data to generate new information and various content.

Then he discussed six limitations of GenAI including accuracy, reasoning, understanding, action and unverifiable, as well as, judgment.  

Dr. Lee also mentioned some challenge for large-scale AI team collaborations because leaders focus on real value from LLM without replacing entire processes that is small scale transformation.

And then Dr. Lee briefed risk slop approach which employed in Hong Kong IT firms.

After that he introduced EU AI Act that defined four risk categories.

Dr. Mark Lee then used AI Act risk categories to develop the GenAI Risk Slope from low risk to medium risk and then to high risk.

There are five strategic advantages by using this approach including phased innovation, risk control, efficient investment, capability building and strategic agility.

In poll 1, he surveyed us what is the greatest challenge for organization. Data and Compliance Risk is the top choice upto 57%.

Then he quoted different cases including McKinsey Lilli which is in-house GenAI with more than 40 internal sources.

One of key step to reduce risk using GenAI is “Human-in-the-loop” model.

In poll 2, we were asked the best describe how our organization applying GenAI. Choice 1 and 2 had half portion. 

Finally, he described seven action steps to climb the GenAI Risk Slop from incremental approach to maintaining a long-term team perspective.

Lastly, Dr. Lee introduced APIFS would provide AI advisory based on academic studies. 

Reference:

Asia Pacific Institute for Strategy Limited (亞太策略研究所有限公司) – www.apifs.org

ESG facebook - https://www.facebook.com/groups/esg08

Leader 2030 - Empowering the Next Generation of Leaders - https://www.apifs.org/Leader2030-en

20250625: ESG Webinar – Future-Proof Your Career: Strategies to Stay Irreplaceable in the Age of AI - https://qualityalchemist.blogspot.com/2025/06/esg-webinar-future-proof-your-career.html

Leader 2030 series:

20250307: Leader 2030 Webinar – Lean Startup: Quick Innovation Strategy - https://qualityalchemist.blogspot.com/2025/03/leader-2030-webinar-lean-startup-quick.html

20250319: Leader 2030 Webinar – How Are AI Projects Different from Traditional IT Projects - https://qualityalchemist.blogspot.com/2025/03/leader-2030-webinar-how-are-ai-projects.html

20250422: Leader 2030 Webinar – The Secret for Successful Strategy Execution - https://qualityalchemist.blogspot.com/2025/04/leader-2030-webinar-secret-for.html

20250502: Leader 2030 Webinar – The Secret for Successful Strategy Execution (II) - https://qualityalchemist.blogspot.com/2025/05/leader-2030-webinar-secret-for.html

20250515: Leader 2030 -Negotiation Strategy to Lead Changes - https://qualityalchemist.blogspot.com/2025/05/leader-2030-negotiation-strategy-to.html 

20250806: Leader 2030-Innovation Strategy-How to Increase Customer Satisfaction and Reduce Costs Simultaneously - https://qualityalchemist.blogspot.com/2025/08/leader-2030-innovation-strategy-how-to.html

Previous talks summary:

https://qualityalchemist.blogspot.com/search/label/Executive%20Study%20Group

Leader 2030-Innovation Strategy-How to Increase Customer Satisfaction and Reduce Costs Simultaneously

The Executive Study Group (ESG) webinar named “Leader 2030 – Innovation Strategy-How to Increase Customer Satisfaction and Reduce Costs Simultaneously” was held by Asia Pacific Institute for Strategy Limited (APIFS) on 6th Aug 2025. He discussed the relation between customer experience and loyalty, customer service as a hygiene factor, make it easy by removing obstacles and 5 strategies for “Effortless’ customer experience. 

Firstly, Dr. Mark Lee defined the loyalty that as customer’s intention to continue doing business with a company, increase their spending, or say good things about it. However, research showed that exceeding their expectations during service interactions hardly improve loyalty.

Thus, Dr. Lee proposed to make it easy by removing obstacles. Shifting the loyalty curve by exceed customer expectation is a wrong loyalty goal. 

But shifting the loyalty curve by making it easy should be correct loyalty goal. For example, coaching staff to reply customer if no product in stock as “We’ll have stock availability for that item in two weeks.” 

After that he further explained “Make It Easy” meaning to remove obstacles for customer. 

Finally, Dr. Lee briefed 5 strategies for “Effortless” Customer Experience as follows. One example that company defined event-clusters that not only resolve customer’s primary issue but also to anticipate and address common downstream issues. 

Reference:

Asia Pacific Institute for Strategy Limited (亞太策略研究所有限公司) – www.apifs.org

ESG facebook - https://www.facebook.com/groups/esg08

Leader 2030 - Empowering the Next Generation of Leaders - https://www.apifs.org/Leader2030-en

20250625: ESG Webinar – Future-Proof Your Career: Strategies to Stay Irreplaceable in the Age of AI - https://qualityalchemist.blogspot.com/2025/06/esg-webinar-future-proof-your-career.html

Leader 2030 series:

20250307: Leader 2030 Webinar – Lean Startup: Quick Innovation Strategy - https://qualityalchemist.blogspot.com/2025/03/leader-2030-webinar-lean-startup-quick.html

20250319: Leader 2030 Webinar – How Are AI Projects Different from Traditional IT Projects - https://qualityalchemist.blogspot.com/2025/03/leader-2030-webinar-how-are-ai-projects.html

20250422: Leader 2030 Webinar – The Secret for Successful Strategy Execution - https://qualityalchemist.blogspot.com/2025/04/leader-2030-webinar-secret-for.html

20250502: Leader 2030 Webinar – The Secret for Successful Strategy Execution (II) - https://qualityalchemist.blogspot.com/2025/05/leader-2030-webinar-secret-for.html

20250515: Leader 2030 -Negotiation Strategy to Lead Changes - https://qualityalchemist.blogspot.com/2025/05/leader-2030-negotiation-strategy-to.html 

Previous talks summary:

https://qualityalchemist.blogspot.com/search/label/Executive%20Study%20Group

Seafood Lunch to Celebrate the Achievement of Professional Title (職稱)

 Dr. YC Chau invited five HKIE members who achieved the professional title of “Professorate Senior Engineer” (正高級工程師) and “Senior Engineer” (高級工程師) to go to Shekou (蛇口) to have seafood lunch for celebration. Ir Lam Tat Ming, Ir Cheung Wai Keung, Ir Dr. YC Chau, Ir Dr. Vincent Fung and I took a group photo in Tin Shing Court and then took a bus. Ir Dr. Jackson Tang arrived the Shenzhen Bay Port first to wait us.

Then we arrived the Shekou market.

We walked around the seafood market and seeking good seafood. Compared with HK, the prices were found very economic!

We then bought fish, shrimp, crab and oysters, as well as, sea snails (花螺). Very large fish costed ~RMB160 and oysters cost ~RMB10 per each.

After that YC introduced us to Tin HK Cuisine (田記) for cooking our seafoods.

We had a very good seafoods and only cost RMB211 per head (including seafoods and cooking fee).

After that we went to the new shopping mall named “K11”.

The view outside is very nice.

There is a cat pet service art center.

Children can play with cats that cost RMB168 per head!

And then we went to the rooftop jogging trail.

There are circular sculptures on the roof.

Finally, we went to the Sea World.

Lastly, we had coffee and tea in outside of MacDonald.

We all had a great time on our trip to Shekou today.

Reference:

20250724: Announcement of Professional Title (職稱) through HKIE to connect with Mainland System - https://qualityalchemist.blogspot.com/2025/07/announcement-of-professional-title.html

20250608: HKIE Interview for Mainland Professional Title - https://qualityalchemist.blogspot.com/2025/06/hkie-interview-for-mainland.html

HKSQ AGM 2025 & Seminar on Cyber Crisis Management – Insights from Digital Firefighters

HKSQ Annual General Meeting (AGM) 2022/2023 was held on 18th Aug 2023 both online and onsite in PolyU. We invited Blackpanda representative to give us AGM Seminar. Many exco and former exco members joined the AGM and we took a group photo. 

In the beginning, Dr. Jane Wong (Chairman, HKSQ) briefed the chairman report 2024/2025 and reviewed different activities of HKSQ in the past year.

I took a photo with Dr. Jack Wu during registration.

Then Minda come and joined AGM.

We were honor to have Prof. PUN Kit Fai (HKSQ oversea representative) and his family (Ms. Rebecca Yiu and Mr. PUN Ka Hei) to join HKSQ AGM and Seminar as well as dinner. 

Then our Hon. Treasurer Dr. Mandict Wong reported HKSQ financial status. We had a very healthy financial situation and some income last year.

Afterwards, the AGM seminar began. Our guest speaker was Mr. Tim Toa (Regional Director of DFIR (Digital Forensics & Incident Response), Blackpanda) and his presentation topic named “Cyber Crisis Management – Insights from Digital Firefighters”. In the beginning, he said top two industries employed their service were Banking & Finance and Manufacturing.  

Then he mentioned three common myths about hacking including target size, skills required and antivirus protection. Explains misconceptions that high skills are not required in the age of AI, regardless of company size, and that antivirus software cannot fully protect.

After that he took us top 5 root causes. The most common was weak password! 

Finally, he stated the business impact and eight steps of Ransomware attract.

1.    Find the Open Doors!

2.    Find the Keys!

3.    Find the Money Safe!

4.    Destroy the Backup Servers!

5.    Install Backdoor!

6.    Burn Down Your House!

7.    Steal All the Money! Burn Down Your Garden!

8.    Show You What I’ve Got!

Lastly, Mr. George Wong (Business Development Director, Blackpanda) introduced their new service named IR-1 which was maintenance service for protecting company devices before attract and suitable for SMEs to due with cyber emergency. 

After the seminar, Dr. Jane Wong (Chairman) and Ms. Angela Wong (Vice chairman) took a photo with two speakers.

We then took a group photo with all onsite participants.

At the end, HKSQ exco members, members and guests had dinner together.

Reference:

HKSQ - http://www.hksq.org/

Past HKSQ AGM Seminar:

20240913: HKSQ AGM Seminar on Reform the Past and Innovate - “New Quality Productive Force” (革故鼎新 -「新質生產力」) - https://qualityalchemist.blogspot.com/2024/09/hksq-agm-seminar-on-reform-past-and.html

20230818: HKSQ AGM 2023 & Seminar on “Minus Quality Assurance (-QA) (減法品質保證)” - https://qualityalchemist.blogspot.com/2023/08/hksq-agm-2023-seminar-on-minus-quality.html

20220826: HKSQ AGM 2022 & Seminar on “Quality and Sustainability: A Case Study of A S Watson” - https://qualityalchemist.blogspot.com/2022/08/hksq-agm-2022-seminar-on-quality-and.html

20210924: HKSQ AGM 2021 & Technical Seminar on Intelligence of Everything - https://qualityalchemist.blogspot.com/2021/09/hksq-agm-2021-technical-seminar-on.html

20201017: HKSQ AGM 2020 & Seminar on Local Production of Facial Mask in Hong Kong - https://qualityalchemist.blogspot.com/2020/10/hksq-agm-2020-seminar-on-local.html

20190927: HKSQ AGM Seminar on Industry 4.0 in Quality Management - https://qualityalchemist.blogspot.com/2019/09/hksq-agm-seminar-on-industry-40-in.html

20180804: HKSQ AGM Quality Innovation Seminar on “Extenics and AI Application” - https://qualityalchemist.blogspot.com/2018/08/hksq-agm-quality-innovation-seminar-on.html

20170728: HKSQ AGM 2017 and Extenics Seminar - https://qualityalchemist.blogspot.com/2017/07/hksq-agm-2017-and-extenics-seminar.html

20160812: HKSQ AGM 2016 and QFD Seminar - https://qualityalchemist.blogspot.com/2016/08/hksq-agm-2016-and-qfd-seminar.html

20150717: HKSQ AGM 2015 and Zero Defect Strategy Seminar - https://qualityalchemist.blogspot.com/2015/07/hksq-agm-2015-and-zero-defect-strategy.html

20140726: HKSQ AGM 2014 and IP Audit Seminar - https://qualityalchemist.blogspot.com/2014/07/hksq-agm-2014-and-ip-audit-seminar.html

20130719: ASQ Master Black Belt Seminar after HKSQ AGM - https://qualityalchemist.blogspot.com/2013/07/asq-master-black-belt-seminar-after.html

20120819: The 23rd HKSQ Annual General Meeting - https://qualityalchemist.blogspot.com/2012/08/the-23rd-hksq-annual-general-meeting.html

20110729: The 22nd HKSQ Annual General Meeting and Quality Seminar - https://qualityalchemist.blogspot.com/2011/07/22nd-hksq-annual-general-meeting-and.html

20100724: The seminar on “The Best Renewable Energy for Hong Kong” - https://qualityalchemist.blogspot.com/2010/07/seminar-on-best-renewable-energy-for.html

20100724: The 21st Annual General Meeting (AGM) – Hong Kong Society for Quality (HKSQ) - https://qualityalchemist.blogspot.com/2010/07/21st-annual-general-meeting-agm-hong.html