ANQ Congress 2023, in Phy My, Ba Ria Vung Tau, Vietnam – Day 2 (Part A – Parallel Session)

Asian Network for Quality (ANQ) Congress 2023 was held by Vietnam Quality Association of Ho Chi Minh City (VQAH) in the Vabis International College, Phy My, Ba Ria Vung Tau, Vietnam from 17-20 Oct 2023. The congress theme was “Quality Transforms with A.I. Booming”.  The day 2 morning was parallel sessions on 19^th Oct 2023. We arrived the venue and took a group photo in front of the college. 

(Left: I, Ms. Minda Chiang, Prof. Tomomichi Suzuki, Dr. Albert So, Dr. Kenny Man and Mr. Yip Chun Yin)

I am the first one presented in the session of AD4 – Artificial Intelligence and Digitization in the Parallel Session III. My topic was “ExtenicsGPT using ChatGPT for Creative Prototype of New Product”. In the beginning, I briefed the basic concept or Extenics, Extension Innovation Method (METS), ChatGPT and Dall-E.

Then I explained the methodology of ExtenicsGPT that employing ChatGPT in each step of the Extension Innovation Method for enhancing the creativity and possibility to create new ideas.

After that I demonstrated some new product prototypes which proposed by students and employed Dall-E to visualize those prototypes. Finally, I compared AI and Human grading on different prototypes and found some interested phenomena such as AI rated high but Human rated low vice versa.

During Q&A, Prof. Wan Seon Shin asked how students know the cost effective and how many students to be studied. I replied that we taught them some technical management for estimating the production cost for grading and there were about 70 students in the class with 12 group projects for this study. 

At the end, Prof. Hideo Suzuki presented the speaker certificate to me.

After my presentation, I went to another session for Ms. Larisa Fedyk and Mr. Igor Pundel (ARR, Russian) and their presentation topic entitled “Three Strategies of Effective Medicine”. Since their speech in Russian, Igor employed mobile translation to be English for us.

Firstly, they briefed the definition of medical psychology. They employed patient-centered approach for treatment method development such as specific health benefits of fermented dairy foods, rejection of bad habit (e.g. smoking). Finally, they concluded that “A healthy heart is the basis of a healthy person”. 

Then Prof. Tomomichi Suzuki presented speakers certificate to Ms. Larisa Fedyk and Mr. Igor Pundel.

I visited Mr. Too Meng Keng’s session TO5 – Traditional Quality Management and Others, he was a session chair and the speaker was Ms. Yan-Yu Lin who is student of Dr. Pei-Wen Chen (Yuan Ze University). Ms. Lin’s topic named “A Comparison of Cumulative Count of Conforming Chart with Runs Rules for High-Quality Processes”.

I also visited Dr. Nigel Grigg’s session TO6 – Traditional Quality Management and Others, he chaired this session. During the time, Ms. Mamiko Watanabe (JSQC) presented the topic named “Factor Analysis Framework of Review Data based on BERT and SHAP for Improving User Ratings”. 

In the same session, Mr. Kaushik Biswas (ISQ) was the next speaker and his presentation title was “Dimensional Quality Management (DQM)”. He demonstrated V Model of DQM. He concluded that DQM is an in-house developed system integrated digital process which maps and reports the dimensional quality of the product at all critical milestones.

The fourth speaker in Nigel session was Dr. Catherine Chan (HKSQ & HKQFDA) and her presentation topic named “Quality Function Deployment (QFD): Conduct Need Exploration Customer Segment by Customer Segment”. Her study aimed to explain conduct need exploration group by group or segment by segment with applying QFD in simultaneous co-use situations so as to acquire a more comprehensive understanding with the overall needs.

In case study, Dr. Chan’s team had been conducting studies on understanding the passengers’ ride needs of an urban rail in Hong Kong. She separated three main passenger groups for study. Finally, she concluded that suppliers were required to properly manage both the shared and the conflicting needs of the customer segments in every situation of using the products and the services so as to win customer satisfaction.

Dr. Nigel Grigg presented the certificate to Dr. Catherine Chan.

Back to AD4 Session, Ms. Dao Ngoc Linh (VAQH) was the fourth speaker and her topic entitled “Application of Artificial Intelligence in Managing Quality within the Vietnamese Food Industry: Opportunities and Challenges”. 

Dr. Nguyen Thanh Tung (VAQH) commented on Vietnamese food industry for AI application.

The last speaker in AD4 Session was Mr. Manickaraj S (TVS Motor Company Ltd., India) and his presentation title was “Development of Prognostic Health Monitoring System in an Electric Two-Wheeler using IOT & AI Techniques”. Finally, he raised four challenges included data integration, scalability issues, real time processing and Data security & privacy. 

During the tea breaking, I took a photo with Ms. Duan Yihong (段一泓) and Ms. (CAQ).

I took photo with Ms. Ngoc Do Thi and Ms. Linh Dao Ngoc (VQAH)

Then Dr. Nguyen Thanh Tung also joined us.

Minda and I took a photo with Dr. Surani Sharmalee Dias (Chairlady, SLAAQP) from Sri Lanka.

After break, I joined the session AD5 again. The first speaker was Dr. Surani Sharmalee Dias (Chairlady, SLAAQP) and her presentation topic was “Leader Authenticity Impacts Artificial Intelligence: A Case Study from Sri Lanka”. She concluded that Authentic Leadership behavior should have both positive psychological capacities and ethical climate.

Dr. Albert So (HKSQ) was the second speaker and his presentation entitled “Development of Artificial Intelligence, Legal Technology and Online Dispute Resolution in Hong Kong Legal and Alternative Dispute Resolution Industries”. Firstly, he briefed some legal system background such as average waiting time for first court trial and legal cost.

Then he showed the statistics of disputes types in 2022 to 2023. Major part was cross border and small amount consumer disputes. 

Finally, Dr. So proposed legal technology development for Robo-Lawyer and Online Mediator. 

Dr. Nguyen Thanh Tung (Rector, VABIS) presented the speaker certificate to Dr. Albert So.

In the session TO8, Dr. Kenny Ma (HKSQ) was the third speaker and his presentation title named “The Development of Electric Vehicle Smart Charging Management System based on the Driving Behaviours in Hong Kong”. He briefed background of electric vehicle and charging management system in the beginning.

Finally, Dr. Ma proposed smarting charging with dynamic power load management with power system neutral charging.

Session chair Dr. Catherine Chan presented speaker certificate to Dr. Kenny Ma.

In AD5 session, Ms. Le Ngoc Doan Trang presented the topic named “Developing Water River And Fruits Tourism In Vietnam’S Mekong Delta In Digital Transformation”. 

Our Singapore friend Mr. Too Meng Ken presented in the session TO7 and his topic entitled “Equipment Uptime Improvement in Semiconductor Industry through Six Sigma Methodology.

In the beginning, Mr. Too briefed the whole process of the Chemical Vapor Deposition (CVD). Then he employed different six sigma tools including cause-effect diagram, hypothesis test, Cpk study, control chart, etc., to improve the equipment uptime.

Prof. Hideo Suzuki presented the speaker certificate to Mr. Too Meng Ken.

After that we went to student canteen for lunch. Dr. Panisuan Jamnarnwej (SQAT) played the harmonica. We had lunch with music.

Dr. Nguyen Thanh Tung (VAQH) and Ms. Le Ngoc Doan Trang invited us to have lunch in student canteen together.

Reference:

ANQ website - https://anforq.org/index.php

ANQ 2023 - https://anq2023.org.vn/

VQAH - https://vietnamquality.org.vn/

HKSQ - https://hksq.org/

20231017: ANQ Congress 2023, Vietnam – Day 0 (Arrival to Hotel) - https://qualityalchemist.blogspot.com/2023/10/anq-congress-2023-in-phy-my-ba-ria-vung.html

20231018: ANQ Congress 2023, Vietnam – Day 1 (Part A – Opening Ceremony) - https://qualityalchemist.blogspot.com/2023/10/anq-congress-2023-in-phy-my-ba-ria-vung_18.html

20231018: ANQ Congress 2023, Vietnam – Day 1 (Part B – Parallel Session) - https://qualityalchemist.blogspot.com/2023/10/anq-congress-2023-in-phy-my-ba-ria-vung_22.html

20231019: ANQ Congress 2023, Vietnam – Day 2 (Part A – Parallel Session) - https://qualityalchemist.blogspot.com/2023/10/anq-congress-2023-in-phy-my-ba-ria-vung_19.html

20231019: ANQ Congress 2023, Vietnam – Day 2 (Part B – Closing Ceremony) - https://qualityalchemist.blogspot.com/2023/10/anq-congress-2023-in-phy-my-ba-ria-vung_27.html

20231019: ANQ Congress 2023, Vietnam – Gala Dinner - https://qualityalchemist.blogspot.com/2023/10/anq-congress-2023-in-phy-my-ba-ria-vung_32.html

20231020: ANQ Congress 2023, Vietnam – Technical Visit - https://qualityalchemist.blogspot.com/2023/10/anq-congress-2023-in-phy-my-ba-ria-vung_20.html

20231021: Post-ANQ Congress City Tour in Phy My, Ba Ria Vung Tau, Vietnam - https://qualityalchemist.blogspot.com/2023/10/post-anq-congress-2023-city-tour-in-phy.html