Quality Alchemist (品質煉金術師): ANQ Congress 2019 in Bangkok, Thailand

2019年10月23日星期三

ANQ Congress 2019 in Bangkok, Thailand – Day 1 (Part B)

Asian Network for Quality (ANQ) Congress 2019 was held by Standard and Quality Association of Thailand (SQAT) in The Berkeley Hotel, Bangkok, Thailand from 21-25 Oct 2019. The congress theme was “Quality Innovation for Sustainability”. Day 1 of Congress is held on 23^rd Oct 2019. After lunch, my presentation in the parallel session for Quality Management. Dr. Lotto Lai (HKSQ) presented the paper entitled “Preliminary Study on QMS based Innovation Management System (QInnoMS) with Extension Innovation Methodology”.

Firstly, I introduced different definition of “Innovation” based on different standards and then introduced ISO 9001:2015, CEN/TS 16555-1:2013 and ISO 56002: 2019. After that I proposed the integrated model to combine three standards models together.

Then I proposed the 20 steps implementation guide and using Extension Innovation Method under diamond thinking for organization innovation included system, operational, service, product and process.

And then I introduced the Extenics and Extension Innovation Method which was developed by Prof. Cai Wen since 1976. His first publication named “Extension Set and Incompatible Problem” in 1983 and then a new science discipline was created in China.

Finally, I concluded that integrated QMS and Innovation Management System would be the trend and reasonable because Quality and Innovation are essential in the business world. However, we needed to have innovation tools to make it happen. Therefore, I proposed Prof. Cai’s Extenics and Extension Innovation Method. At the end, I employed Prof. Cai Wen statement that “Let’s establishing Extenics Together!”

The second speaker was Dr. Lam Kong Ngan Kenny (Founding President, Shenzhen-Hong Kong Institute of Professional Management Association) and his presentation title was “PRC (Greater Bay Area) Guangdone-Hong Kong-Macao Construction Culture Difference”. Firstly, Dr. Lam demonstrated different real cases in the construction site through videos.

Dr. Lam said safety awareness and time management were important in PRC construction projects. But we needed to handle legal supervision in different areas so as to avoid safety accidents happen.

After that he discussed some construction safety data in China, Macau and Hong Kong that included different types of injury and accidents.

Finally, Dr. Kenny Lam concluded that study was based on implementation of the "Three pronged" strategy with “Integrity and Self-love”, “Lead by Example” and “Law Enforcement, Prevention and Education” to reduce the impacts of cultural differences on project success.

In our session, I also attended Dr. Su-Yol Lee (Associate Professor, College of Business Administration, Chonnam National University) and his presentation topic named “Corporate Response to Climate Change: Quality Management and Firm Performance”. Firstly, Dr. Lee stated different areas drastic hot weather recently especially Korea had the hottest summer upto 35C in 111 years according to the Korea Meteorological Administration (KMA) on 23 July 2018.

Then Dr. Lee introduced global effort to fighting against climate change such as Kyoto Protocol and recently Paris Agreement in 2015. South Korean Climate Change policies were mentioned that national goal of GHG reduction of 30% below business-as-usual by 2020 based on the National Strategy for Green Growth (2009) and revisited GHG reduction of 37% below by 2030 when joined the Paris Agreement (2015) as well as the Korea Emission Trading Scheme on 2015.

Finally, Dr. Lee showed the research data such as regression analysis that indicating TQM capability contributed to increasing the levels of adoption/implementation of Carbon Management Practice (CMP) but the effects of TQM and CMP on a firm’s performance were not clear. However, he believed quality management matters to fight against climate change.

The last speaker in this session was Dr. Cheun-Sheng Cheng (Department of Industrial Engineering and Management, Yuan Ze University) and his topic was “The Challenges of Machine Learning-based Control Chart Pattern Recognition”. Firstly, he introduced the background of control chart in SPC and he said many researchers pointed out that correct classification of non-random patterns could facilitate the course of diagnosing the assignable causes.

Dr. Cheng study purposes included the mechanism of triggering the pattern classification, time-varying behaviour of the control chart patterns and the deficiencies of feature-based approach. For classification approaches, it included rule-based, decision tree, artificial neural network, support vector machine and deep convolutional neural network.

Lastly, Dr. Cheng introduced different techniques for classification of pattern such as moving window. Moving window was found lacks of a triggering mechanism and we needed to consider different starting position within the data window. Then he demonstrated some cases of using moving window starting point to observe the pattern of Trend, Cyclic, Systematic, Shift and Slope. He said the overall classification accuracy was also highly dependent on the data window size. At the end, Dr. Cheng introduced feature-based approach such as Convolutional Neural Network (CNN) approach as multi-channel deep CNN (MC-DCNN).

Another two Hong Kong participants presented at the same time in the section “Quality Process”.

The first speaker of HK team in that session was Dr. Chan Wai Lung, Raymond (Chairman & Executive Director, Finsoft Financial Investment Holdings Limited) and his presentation named “A Study on Discrepancy of Interest rates in China’s Repo Market before and after Trade Conflict”.

Dr. Raymond Chan explained Repo market in seller side and Buyer side. His research methodology employed factor construction and mono-factor regression. His study offered a predictive model by applying Least Absolute Shrinkage and Selection Operator (LASSO) to predict one-day-ahead discrepancy of repo interest rate, which can explain over 60% variation in the discrepancy in both in-sample and out-of-sample period.

The second speaker was Dr. Wong Kwok Keung, Keith (Deputy Chair – The Chartered Institute of Plumbing and Heating Engineering) and his presentation entitled “Sustainable Development of Water Resources in Hong Kong Special Administrative Region, China”. Firstly, Dr. Keith Wong briefed the history that HKSAR started procurement of fresh water from Dong-jiang (DJ) River of Guangdong Province in China since 1965. Now, near 80% of annual water consumption (0.82 billion cubic meters) in HKSAR is purchased under this scheme to support the enormous water demand in HKSAR, pricing at 4.78 billion HKD.

His study aimed at planning and assisting the HKSAR government to find out reason for the lack of water resources. To explore ways to increase the total number of water resources in HKSAR from 2 to 5, to help solving the current liability on DJ Water Supply Scheme by using an innovative and timeliness way to explore how to expand supply and reduce demand.

The 2nd Belt and Road International Quality Forum

And then I joined the 2^nd Belt and Road session. I took a photo with Prof. Kano in front of ANQ map which made by Prof. Phulporn Saengbangpla (Honorary Advisor, SQAT).

I met Mr. Janak Mehta (Founder President, ISQ) outside the meeting room for that session.

I recognized a new Thailand friend - Asst. Prof. Pramual Suteecharuwat and took a photo for member.

Another new friend from Mongolia I recognized was Mr. Bilguun Ganbold (General Director, Moncerf)

I took a photo with Ms. Wang Lilin (王麗林) (CAQ) before the session start.

In the beginning, Mr. Wang Lilin (CAQ) welcome all participants in Belt and Road International Quality Forum

Then Dr. Panisuan Jamnarnwej (Chairman, ANQ; President, SQAT) gave opening remark. He said we needed quality management and standards for Belt and Road developments.

Ms. Lu Qing (呂青) (Deputy Secretary-General, Executive VP, China Institute of Quality Excellence, CAQ) gave welcome speech and she said that Belt and Road Initiative was proposed by President Xi. ANQ aimed to motivate Quality in Asia and Quality would be more important in this initiative.

Dr. Pramual Suteecharuwat (Assistant Professor, Department of Industrial Engineering, Faculty of Engineering, Chulalongkorn University, Thailand) was the first speaker in B&R Forum and his topic entitled “China’s Dream, Thailand’s Challenge – An Inspiration from Belt and Road Initiative”.

Firstly, Dr. Pramual introduced China development and the growth of GDP in three China leaders periods. Then he mentioned President Xi proposed a ‘New Silk Road” with Central Asia in 2013. President Xi continued this initiates and gave speech in the Belt and Road Forum for International Cooperation in 2017 and 2019, respectively.

After that Dr. Pramual explained they need the Chinese Dream and it was also their challenges. They had learnt that “Technology itself was not the problem, but good industry policy!” There were three dimensions included “Demand Creation and Management”, “National Industrial Supporting Policy” and “Manufacturer Networking”.

And then he analysed Thialand train development from Policy & Planning to Design & Engineering to Technology to Operations and then to Maintenance. They only purchased the technology and adopted it without localization the technologies.

Dr. Pramual said that questions for railway were different from 2009 to now. In the past, quantity, feasibility and investment were main concerned but it would be different in the 4^th industrial revolution. They concern that could rail industry assist to increase their human resource competency development and government procurement process to made it feasible in Thailand. The following diagram compared the old approach and new approach in railway industry.

Finally, he told us his learning from China such as the Seminar on Railway for Thai Lecturers in 2017 by Beijing Jiaotong University. But the first lecture was taught Chinese Civilization such as Confucius, Tao To Ching, etc. It reflected from the named of railway “Hexie” (和諧号) from Chinese Rail Harmony (CRH). Lastly, he demonstrated his inspirations from Chinese railways.

Mr. GE Tan (Board Member, ANQ; Chairman, Singapore Quality Institute) was the second speaker and his presentation title was “Belt & Road Initiatives – Singapore’s Collaboration with China”. Mr. Tan said China’s answer is simply to add values through connectivity and growth.

Then Mr. Tan discussed Singapore’s contribution on Belt and Road Initiatives (BRI) as follows:

1. Singapore is an example of BRI acting as a two-way street

2. Singapore is a financial hub instrumental for BRI’s success

3. Singapore’s governance is conducive to the stability required for BRI’s longevity

4. Singapore is culturally proximate to China

Singapore was an early adopter of BRI.

Finally, Mr. Tan introduced their collaboration with CAQ for BRI such as 2019 Belt & Road China Benchmarking Trip.

The third speaker was Mr. Nie Zhongming, Jack (CAC Sales Director, Gree Electric Appliances, Inc. of Zhuhai, China) and his topic was “Quality and Innovation, Mission of GREE”. Firstly, Mr. Jack Nie briefed Gree history that Gree was founded in 1991 and listd on Shenzhen Stock Exchange in Nov 1996. Now Gree had developed into a diversified industrial group, covering air conditioning, high-end equipment, home appliance, communication equipment, etc.

Then Mr. Jack Nie introduced their Quality Concept in One Mission, Two Lives and Three Principles.

After that he explained their “Perfect Quality” management mode at the top of their quality model through R&D Process, Procurement Process, Production Process and After Sales Process.

Finally, Mr. Nie concluded that Gree Quality aimed to achieve “Made in China, Loved by the World”.

Ms. Lu Qing (呂青) (Deputy Secretary-General, Executive VP, China Institute of Quality Excellence, CAQ) was the last speaker and her topic named “Introduction of Belt & Road China Benchmarking Trip”. In the beginning, Ms. Lu briefed the history of Silk Road.

Then she mentioned the 2019 Belt & Road China Benchmarking Trip on 28 Feb 2019. This trip visited four companies as follows:

- China Academy of Space Technology (CAST)

- BOE Technology Group Co., Ltd

- Haier Group

- Tsingtao Brewery

The trip was completed successfully and we were looking for the next Belt & Road Benchmarking Trip.

Before finished this session, all participants took a group photo for memory.

And then we held the meeting for pre-World Alliance for Chinese Quality (pre-WACQ) immediately. The key item we discussed was the 5^th WACQ Summit issues. The temporary plan was in Macau and Zhuhai and date proposed either on 30 July or 6 Aug 2020.