In 2023, Asia Pacific Institute for Strategy designed Learning
Organization Leadership (LOL) program that provides an effective learning
platform to overcome ongoing challenges.
Dr. Mark Lee explained the objective
and quarterly modules of LOL program and started in Feb 2023. The Leadership
Modules are summarized below for sharing.
20230210: Part 1: Difference
among Managers and Leaders
20230223: GPT vs ChatGPT
20230310: Part 2: Set a
Direction and Align People
20230324: Part 3: Motivate
People and The Art of Balancing
Part 1 (20230210)
Firstly, Dr. Mark Lee quoted
Peter Drucker for responsibility of manager that “The productivity of work is
not the responsibility of the worker but of the manager.” He concluded that
management is for complexity.
And then he quoted Prof. John P. Kotter (Harvard Business School) that “Management
is about coping with complexity. Leadership, by contrast, is about coping with
change.” The key different between manager and leader is for “CHANGE”.
After that Dr. Lee surveyed our contribution in the percentages between
management and leadership.
Finally, Dr. Lee summarized that managers and leaders are equally
important but many cases are over-managed and under-led.
GPT vs ChatGPT (20230223)
In this week, Dr. Mark Lee
invited Mr. Eric Moy (CEO of KBQuest) as guest speaker to introduce GPT and
compared with ChatGPT.
Then Eric briefed why GPT is so disruptive because it could unlock many
possibilities.
GPT is not a new thing and its development from NLP since 2000. The first
release of GPT model is in 2018.
After that he demonstrated some samples and found that GPT-3 dominated
in English.
Finally, he introduced one of key concept named “Prompt Engineering”.
Part 2 (20230310)
Dr. Mark Lee continued
to Part 1 and focused on set a direction rather than planning and budgeting.
As a leader, he explained the important on Vision and Strategy. He
quoted Prof. Michael Porter that “At general management’s core is strategy:
defining a company’s position, making trade-offs, and forging fit among
activities.” He added if vision and goals are clear, staff would be more buy-in
for change their minds frequency.
Then he discussed to align people rather than organizing people. So that
move together in the same direction that communication is critical.
Very good case quoted from Steve Jobs.
Part 3 (20230324)
Dr. Mark Lee stated
the last part in the leadership module that motivating people rather than
controlling and problem solving. Between complexity and change, we need to
choose the right tactics at the right time.
Firstly, Dr. Lee surveyed us about motivating staff factors and found
that Group B is more votes than Group A. Because Group B is Motivator Factors
and Group A is Hygiene Factors. Change is the function of leadership but
management like risk-free.
And then he employed UNIQLO as study case and identified 3 steps of motivation.
They are “Stress the values of the audience”, “Provide Coaching” and “Recognize
and Reward Success”.
Finally, Dr. Lee discussed the art of balancing. He quoted Prof. Abraham
Zaleznik (HBS) that “What it takes to develop managers may inhibit developing
leaders.” He also quoted Prof. John P. Kotter that “The real challenge is to
combine strong leadership and strong management and use each to balance the
other.” The balance act survey result showed that most difficulties is to
motivating and inspiring people.