2016年4月27日星期三

The 7 HABITS of Highly Effective People Workshop

FranklinCovey was invited to provide a Workshop on the 7 HABITS of Highly Effective People on 12 & 27 April 2016. I would like to summarize what I learnt from the workshop for sharing.  This book was recognized as the most influential book of the 20th century by Chief Executive Magazine Reader Survey.


Ms. Sharon Lui (Principal Consultant, FranklinCovey) was our trainer. I took a photo with Ms. Lui for memory


Firstly, the definition of “Effectiveness” was mentioned as “The essence of effectiveness is that you get the results you want today in such a way that you can get even better results in the future.”    There are four key concepts included “Roots of Effectiveness”, “The Maturity Continuum”, “How to Change Your Habits” and “Paradigms and Principles of Effectiveness”.

The roots of effectiveness like the top of a tree.  Personality is outside (competence) and Character is inside (The roots).  The Maturity Continuum is a process of natural growth from dependence to independence and then achieved interdependence.  Sharon then briefed how to change your habits using the “Paradigms and Principles of Effectiveness” as the following See-Do-Get cycle.  


The Maturity Continuum included all 7 habits is shown as following diagram.
7 Habits Principles:
Habit 1: Be Proactive
-          Responsibility, choice, accountability, initiative, resourcefulness
Habit 2: Begin with the End in Mind
-          Vision, commitment, purpose
Habit 3: Put First Things First
-          Focus, integrity, discipline, prioritization
Habit 4: Think Win-Win
-          Mutual benefit, fairness, abundance
Habit 5: Seek First to Understand, then to be Understood
-          Respect, mutual understanding, empathy, courage
Habit 6: Synergize
-          Creativity, cooperation, diversity, humility
Habit 7: Sharpen the Saw
-          Renewal, continuous improvement, balance


Habit 1: Be Proactive
The habit of personal responsibility has four highly effective practices
-          Pause and respond based on principles and desired results
-          Use proactive language
-          Focus on your Circle of Influence
-          Become a transition Person
Each of us makes our own weather.  We are freedom to choose the response based on stimulus. 
Proactive language is the language of leadership and it can expand our knowledge and experience, so as to make our Circle of Influence growth.


Transition person is someone who breaks unhealthy, harmful, abusive or ineffective learned behaviors and replaces them with proactive, helpful, effective behaviors.  


Habit 2: Begin with the End in Mind
The habit of personal vision with principles of effectiveness included Vision, Commitment and Purpose.  Its highly effective practice included to define outcomes before you act and to create and live by a Personal Mission Statement.  Personal Mission Statement is a written constitution by which you make all decisions for your life.
A Good Mission Statement is:
-          Based on principles of effectiveness
-          To clarify what is most important to you (your deepest values)
-          To provide direction and purpose
-          To address the most important aspects of your life
-          To represent the best in you
I remembered my first personal mission statement was a Chinese Poem when I was studying my 2nd Master degree in 1998.  I used this statement until now and shared to CityU alumni.


Habit 3: Put First Things First
The habit of personal management and its principles of effectiveness were Focus, Integrity, Discipline and Prioritization.  We used the Time Matrix to identify what task is important and urgent.  The matrix is separated into four areas named “Important (I)”, “Unimportant (UI)”, “Urgent (U)” and “Not Urgent (NU)”. 
Important: Activities that represent your mission, roles, values, and high-priority goals.
Urgent: Activities that require immediate attention.
The idea Time Matrix should be expanded the Q2 (NU & I) and eliminated Q4 (NU & UI).


Overview the first 3 habits, the summary is shown as follows.
Habit 1: You are the creator of your life
Habit 2: First creation
Habit 3: Second creation

The second part of training was held on 27 April 2016.  We reviewed the first three habits and started from Private Victory to Public Victory journey.  Ms. Sharon Lui introduced Emotional Bank Account (EBA) concept to us.  EBA measures the amount of trust in a relationship. Deposit to the account is through “Seek first to understand” and Withdrawal from the account is through “Assume you understand”.


Habit 4: Think Win-Win
The habit of mutual benefit and its principles included “Mutual Benefit”, “Fairness” and “Abundance”. Win-Win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions.  Win-Win effective practice included the follow items:
-          Have an Abundance Mentality
-          Balance courage and consideration
-          Consider other people’s win as well as your own
-          Create Win-Win Agreements


Habit 5: Seek First to Understand, Then to Be Understood
The habit of Empathic Communication is based on the principles such as “Respect”, “Mutual Understanding”, “Empathy” and “Courage”.  Covey said we needed to avoid Autobiographical Listening which filtering what others say through their own story, experiences, biases, prejudices and values.  On the other hand, we should have “Empathic Listening” (Listening with the intent to understand) and ask “Clarifying Questions”.  Then state your point of view using “I” messages for seeking to be understood.


Habit 6: Synergize
The habit of creative cooperation includes principles of “Creativity”, “Cooperation”, “Diversity” and “Humility”. The path to synergy is to find value different first and then to seek the 3rd Alternative.


Habit 7: Sharpen the Saw
The habit of daily self-renewal is about preserving and enhancing the single greatest asset you have.  Mr. Sean Covey (Executive VP, FranklinCovey; Author, The 7 Habits of Highly Effective Teens and Happy Kids) briefed four dimensions of renewal and they were “Body”, “Heart”, “Mind” and “Spirit”. It is called the Daily Private Victory.  


There is a set of high quality training materials for 7 Habits training.


Reference:
Stephen R. Covey - https://www.stephencovey.com/
Youtube Lectures: The 7 Habits Of Highly Effective People - Dr Stephen R Covey - https://www.youtube.com/playlist?list=PLNdzRp0OXa8SBzHtlQxgm7IiJDCYVHOVl


2016年4月25日星期一

HKSTP Seminar on Medical Device Regulatory Affairs and Quality Assurance

HKSTP organized a seminar named “Medical Device Regulatory Affairs and Quality Assurance” on 25 April 2016.  This seminar is set to tackle the increasingly complicated International, Asian and European medical device regulations and quality requirements.  The seminar aims to share knowledge on medical devices regulations in major jurisdictions such as US, Europe, ASEAN and Hong Kong, as well as how to maintain and apply them and avoid the pitfalls form both practical and academic perspectives.  I took a photo with Prof. Albert Poon at the end of seminar for memory.


Prof. Albert Poon (Professor of Practice (Biomedical Engineering), Interdisciplinary Division of Biomedical Engineering, Faculty of Engineering, PolyU; Associate Specialist, Medical Device Program of SGS Academy) was the first speaker and his topic entitled “Medical Device Regulation and Life Cycle Management”.  Prof. Poon said the figures in the left hand side of the first slide demonstrated today’s topics included Regulations (FDA, CE), Hong Kong Medical Device Regulation Choice and Design Control which followed US or EU in R&D area.


Firstly, Prof. Poon mentioned the Ideal Healthcare System included Safe, Effective, Patient Centered, Timely, Efficient and Equitable.  He added the most important was the intended purpose of MD.  Then he introduced the MD Life Cycle as follows.
1.      Innovation, R&D
2.      Product Realization, Commercialization
3.      Proof of Quality, Effectiveness and Safety
4.      Clinical Trials, Evaluation and Product Performance
5.      Product Safety and Risk Classification
6.      Quality and Risk Management
7.      Industry Self-Discipline (In HK, 手中無劍, 心中有劍.)
8.      Regulation
9.      Management


Prof. Poon described the Health Technology Management included R&D, Regulations, Assessment and Management.  He explained Health Technology Assessment (HTA) is the systematic evaluation of properties, effects, and/or impacts of health technology.  


The following diagram showed the Health Technology tree which classified different types of health technology.  Then Prof. Poon told us the important ingredients for a successful implementation of HTA at the country levels, which were good governance, funding, adequate staffing and good collaboration with partners.


Product life span of a medical device was discussed which included Manufacturer, Vendor and User.  


Aspects of MD Life Cycle Management are shown as following diagram. Where
HTA = Health Technology Assessment
HTR = Health Technology Regulation
HTM = Health Technology Management
QMS = Quality Management System; RM = Risk Management


After that Prof. Poon explained two types for MD regulation which one followed US FDA and the other followed EU CE Mark.  EU CE Mark is based on system approach.  Prof. Poon then briefed the Medical Device registration in USA (21 CFR 800-1299) and EU system (AIMD, MDD & IVDD).  Finally, he briefed the harmonization of regulation of MD and IVD.  


Lastly, Prof. Poon introduced types of medical equipment (see diagram) and 10 categories which defined by HA below.
1.      Chemistry analyzers and laboratory equipment
2.      Gas incubator and safety cabinet
3.      Cardiac diagnostic and monitoring equipment
4.      Eye, ear, nose and throat equipment
5.      Non-cardiac diagnostic, monitoring and surgical equipment
6.      Infusion pump
7.      Ventilator
8.      Physiotherapy equipment
9.      Renal equipment
10.  Miscellaneous (e.g. nebulizers, scalers)


Mr. Kelvin Sze (Certification Officer, SGS Hong Kong) was the second speaker and his topic named “ISO 13485 Quality Management System Introduction”.  He told us three elements regulatory bodies were most concerned that were Safety, Effectiveness and Quality Assurance.  


Firstly, Mr. Sze compared different regulation of Medical Device included USA, China, EU and Hong Kong Proposed Framework.  Hong Kong’s one is only human and based on Global Harmonization Task Force (GHTF) and ISO 13485.


Then Mr. Sze compared ISO 9001 and ISO 13485.  It observed that ISO 13485 required consistently to meet customer requirements, in which customer included the regulatory bodies.  Moreover, customer satisfaction and continual improvement were de-emphasized.  ISO 13485 is not focus on continual improvement but emphasized to maintain the effectiveness of the QMS.  


After that Mr. Sze summarized the change in the new standard ISO 13485:2016 below:
New requirements (where risk management is in all clauses)
-  Cl. 4.2.3 Medical Device File
-  Cl. 6.2 Human resources
-  Cl. 6.4 Work environment and Contamination control
- Cl. 7.3.8 Design and development transfer
-  Cl. 7.3.9 Control of design and development change
- Cl. 7.3.10 Design and development files
- Cl. 7.5.7 Particular requirements for validation of processes for sterilization and sterile barrier systems
- Cl. 8.2.2 Complaint handling
- Cl. 8.2.3 Reporting to regulatory authorities
- Cl. 8.3.2 Actions in response to nonconforming product detected before delivery
-  Cl. 8.3.3 Actions in response to nonconforming product detected after delivery


Finally, Mr. Sze briefed the EU regulation Update and some main topics were shown in the following diagram.  


Lastly, Mr. Sze introduced SGS professional certificate in Medical Device RA/QA programme to us. 


During Q&A, I asked a question if Cl. 7.3.10 Design and development files equivalence to FDA Design History File (DHF).  Mr. Sze said the requirements were similar but the format was different which case was same as EU Technical File.  He also mentioned the old standard ISO 13485:2003 will update to ISO 13485:2016.  Until now, EN ISO 13485:2012 (included Annex 2A, 2B & 2C) was employed in Europe. (In EU, regulatory bodies only concerned EN ISO 13485:2012 which had harmonized.)

Reference:
20091124: ISO 14971 Risk Management for Medical Device Manufacturer Seminar - http://qualityalchemist.blogspot.hk/2009/11/iso-14971-risk-management-for-medical.html



2016年4月19日星期二

Performance Management and Advanced Coaching Workshop

LMI academy was invited again to provide a Performance Management and Advanced Coaching Skills Workshop on 19 April 2016. I was one of participants and would like to summarize what we learnt from the workshop.  Mr. Dick Yip (Principal Consultant, LMI) was our trainer.  He had provided two innovation training to us in 2015.


In the beginning, he briefed the components of Advanced Coaching Skill which included Performance Management Cycle (Goal Setting Review Appraisal Follow-up) and Process & Skill Sets (Opening, Self-Appraisal, Feedback (and Coaching) and Action Planning).

Then Mr. Dick Yip told us the definition of “Coaching” that is a structured approach to facilitate skill development of another person.  It was like a bus to take a passenger from one place to another.  After than Mr. Yip briefed the roles and responsibilities of Coacher that he would facilitate exploration and consolidate learning; observe, listen and question to raise the coachee’s self-awareness; and suspend judgment and inclination to give direction to enables the learner to set their own goals, to identify actions that they were committed to, and to assess their own progress; as well as encourage the learner to develop personal responsibility and accountability and to continually improve their performance.


Mr. Dick Yip led us to discuss different concepts on coaching and we separated into different answers and explained why we selected.  

After that Mr. Yip explained the Process and Skill Set through the cycle (Opening, Self-Appraisal, Feedback (and Coaching) and Action Planning).  And he introduced the root cause finding technique named TRAP (Trouble, Result, Alternative and Payoff).  


I was invited to be one actor in the role play to handle with trouble staff.  


We used TRAP and then Mr. Yip using the following table explained Dos and Don’ts in each step.


Finally, Mr. Yip summarized the coaching process from Root Cause Analysis to Idea Generation.  For Root Cause Analysis, some common tools were discussed such as 5W1H, 5 WHY, etc.  For Idea Generation, he introduced + - 1 0 to us that means Do more (+), Do less (-), Start (1) and Stop (0).  


Another Root Cause Analysis was from three elements that were Attitude (Heart), Skills (Body) and Knowledge (Brain).  


At the end, Mr. Yip quoted Winston Churchill (Nobel Prize for Literature Winner (1874-1965) statement that “I am always ready to learn although I do not always like being taught.”  He concluded the basic techniques were “Always talk less than your subordinate” and “Let subordinate to speak first”.  We should enhance our soft skills on Active Listening and Questioning as following table.


Reference:
20150203: Innovative Thinking Workshop – Thinkertoys - http://qualityalchemist.blogspot.hk/2015/02/hkstp-innovative-thinking-workshop.html
20150714: Team Synergy and Creative Problem Solving Workshop - http://qualityalchemist.blogspot.hk/2015/07/team-synergy-and-creative-problem.html



2016年4月18日星期一

CUBIC Life Science Group Tea Gathering – Pharmaceutical & Nutraceutical Industry

I was invited by Dr. Victor Lau (Technology Transfer Officer, KTO, CityU) to join CityU Business & Industrial Club (CUBIC) Happy Hour Tea Gathering from Life Science Group on 18 April 2016.  I would like to summarize the talk as follows.

Dr. Herman C. Lam (CEO, Powder Pharma Coating Inc.) was the guest speaker and his topic entitled “From Rainforest to Desert: Commercialization of the revolutionary electrostatic dry powder coating technology for pharmaceutical and nutraceutical industries”.  Dr. Lam said Powder Pharma Coating would be the next generation of coating technology for pharmaceutical R&D and manufacturing to replace traditional aqueous and solvent coating processes.


Firstly, Dr. Lam briefed why tablets, capsules, beads and pellets need coating.  Because it could improve appearance, compliance, physical and chemical stability, ease of packaging and to swallow, etc.  However, the existing technique using liquid coating had the following disadvantages:
-          Microbial contaminations in aqueous coating processes
-          High energy cost and expensive air handling systems
-          Water sensitive products
-          Batch-to-batch variations for functional coatings
-          Product stability issues
-          Long processing time, etc.

The comparison of cost between Powder and Solvent coating was shown in the following table.


Then Dr. Lam briefed the timeline of their product development.  They would establish the product development and GMP manufacturing facility in Toronto, Canada.  


The technology trend from sugar coating to solvent coating to aqueous coating and finally to powder coating was discussed.


Finally, Dr. Lam mentioned the cGMP and FDA title 21 CFR Part 11 – Electronic Records and Electronic Signatures.  He said Validation was most important and Reliable Results were based on Method Validation, Calibrated Instrument and Training.  He also introduced his two CVG books for further reference.


At the end, Dr. Lam used Chinese poem to conclude his talk.


Reference:
CityU Business & Industrial Club (CUBIC) - http://www.cityu.edu.hk/kto/index.aspx?id=PG-1200026
20100319: CUBIC Biotech Seminar - Medical Equipment and Veterinary Clinical Service - http://qualityalchemist.blogspot.hk/2010/03/cubic-biotech-seminar-medical-equipment.html



2016年4月16日星期六

Patent Analysis and Corporate Development Series 2016 - Extenics (可拓學)

The training program on “Patent Analysis and Corporate Development Series 2016” (專利分析導航企業發展) was organized by Shenzhen Intellectual Property Society (深圳市知識產權研究會 ) from March to August 2016.  It aims to enhance the scientific management on IP skill and quality of R&D with IP protection.  I attended the 2nd series named “Extenics (可拓學)”.  The training was held in Shenzhen Science Museum from 15 to 16 April 2016.  I took a photo in front of the venue.


Before the seminar, I took a photo with Prof. Cai Wen (蔡文) (middle) and Dr. Michael Li (Founding President, Institute of Systematic Innovation, Hong Kong (ISIHK)) (left).  Extenics (可拓學) is original developed by Prof. Cai Wen (蔡文) through his 30 years research (The first paper published since 1983).  Extenics includes three steps and they are “Extension”, “Transfer” and “Evaluation”.  Moreover, I got Prof. Cai’s signature for his books. 


Day 1 (15 Apr 2016)

Prof. Cai Wen (蔡文) (The Director of International Academy of Extenics (HK), The National Distinguished Experts of China) was the first speaker.  He introduced the theory of Extenics and how it generated creative thinking.  He said that Extenics is used to create many idea for solving contradiction problem.  A story of measure elephant (曹沖稱象) was one of examples.


Prof. Cai said the first step was Modeling.  It based on the Basic-element theory utilized Matter-element (基元), Affair-element (物元) and Relationships-element (關係元).  He explained each element and using the Jet engine sample for describing the Relationships-element.


Then Prof. Cai explained how creative idea generated of (基元) through Thing Element (物元) (fundamental elements of things such as name, characteristics and measures), Function Element (事元) (Product function which satisfy people needs), Relationship Element (關係元) (started from relevant things to create new product).


Prof. Cai summarized the Basic-element theory (基元) that included Matter-element (基元), Affair-element (物元) and Relationships-element (關係元).  Each element can be expressed as dimensional form of Objects (/動作/關係詞), Features / Characters (特徵) and Values (量值).
Each element, whatever it belongs to Matter, Affair or Relationship, could extend to many different items.  For instance, it could be One Character Many Objects (一徵多對象), One Character Many Values (一徵多值), One Object Many Characters (一對象多徵), One Object Many Values (一對象多值), One Value Many Characters (一值多徵) and One Value Many Objects (一值多對象). It is the Tree of Divergence (發散樹).


Prof. Cai concluded four Extension directions include Divergence (發散), Correlative (相關), Implication (蘊含) and Opening-up (分合).  


Prof. Cai said the first two parts of Extenics had been introduced and his partners (included Prof. Yang Chunyan) would mention the remaining two parts on 16 Mar 2016. 


Then we had a lunch together and exchanging ideas.
(Left: XX, 黃盼 (Technical Director, Industrial Robot Patent Alliance), I, Dr. Michael Li, Mr. Yin Hanfan (鄞漢藩) (General Secretary, SZIPS), Prof. Cai Wen (蔡文), Mr. Shao Bo (劭波) (Shenzhen Thrive-god Technology Development Co. Ltd.), 付東 (主任, 民間發明人的高交會. 發起人), YY)


Afternoon session, Mr. Aki Ryuka (Patent Attorney.Japan, RYUKA IP LAW FIRM) was the second speaker and his topic named “Electronic Technology˙Software Invention Patent Strategy”.  Firstly, he briefed some observation from Japan about Patent Strategy.  He said the early applied Patent before others could generate a huge profit/value.  He quoted some cases such as CD player, Gambling slot machine.


Then Mr. Ryuka explained some application problem of patent in Japan.  Before most engineers applied the technology for existing usage which was not able to create much benefit, moreover, it could be IP infringement easily.  


So Mr. Ryuka proposed IP visualization.  He told us how to extract the potential knowledge from inventor to be solid knowledge and then to apply patent.  


Then Mr. Ryuka said the thinking method on invention could be standardization such as Technology extension, Problem Searching and Solving.  


The process of IP visualization steps were explained in sequence: Discussion, Set topic, Brainstorming, Review Meeting, Draft the patent statement and submission of application.  


Finally, Mr. Ryuka summarized IP visualization with three input items and three output items.  The input items included “Select the strategy topic”, “Potential knowledge of technical people” and “Pre-investigation and Invention development”.  The output items involved “Create and protect new business”, “Enhance the R&D” and “Improve technical people’s invention competence”.


During the break, Dr. Aaron Tong had come and we took a photo for memory.


I also took a photo with Mr. Aki Ryuka.


After the break, Ms. Guo (高橋華野) explained the patent sales and its strategy to apply patent.  She is Japanese but presented in Chinese.  


She demonstrated the diagram and explained in different situations using different strategies.  The diagram x-axis is profit from other company (Left) to profit from own company (Right).  The y-axis is the strength of patent from other company (Down) to own company (Up).  After the patent market analysis, we could apply different strategy included Benefit, Exclusive and Cross-approval.  


During Q&A session, Dr. Aaron shared his opinions on today training.


Day 2 (16 Apr 2016)

Prof. Yang Chunyan (楊春燕) (Director, Institute of Extenics and Innovation Methods, Guangdong University of Technology) was the third speaker in Day 2 and her topic entitled “Extension Transformation Method (可拓變換方法)”.  


Prof. Yang used the story of measure elephant (曹沖稱象) again to explain the transformation of one of characteristics which was “weight”.  The case transformation was Object from elephant to stone.  For product, she used fire resistant plate.  One of transformation used for same functionality.  Then a new product would be created.


Therefore, Prof. Yang summarized the following transformation methods based on Three key elements included Matter-element (基元), Affair-element (物元) and Relationships-element (關係元).  Apart from the above elements, rule and region could also be transferred.  So we could employ this method to solve contradiction problems and to develop new products. 


Prof. Yang explained seven transformation methods in the Basic Transformation Table. Methods included: Replacement (置換), Increase or Decrease (增減), Delete (删減), Expand (擴大), Reduce (縮小), Break Down (分解) and Copy (複制).  The key items were Objective, Condition, Rule and Scope.


During the break, Dr. Aaron Tong and I took a photo with Yang Chunyan (楊春燕) and Mr. Yin Hanfan (鄞漢藩).  I also asked Prof. Yang to sign her book (co-author with Prof. Cai).


After break, Prof. Yang introduced four basic transformation logics to us.  They are TIMES (sequence), AND, OR and NOT (Inverter).


Prof. Yang concluded the Extension Transformation included Basic Transformation, Transformation Logic, Transmission Transformation and Conjugate Transformation.  In order to solve contradiction problem, we needed to use this tools to transform Object, Elements, Rule and Scope, etc. 


The last part was Evaluation and Selection.  There were Four Principles and Seven Steps.  Four Principles included Objective, Holistic, Practical and Stability.  Seven steps were shown as follows:
1.      Select the measurement condition
2.      Define weighing
3.      First assessment
4.      Establish relationship function and calculate the level of relationship
5.      Calculate relationship criteria
6.      Calculate the optimal score
7.      Select based on the priority of optimized result


The Extenics four steps were reviewed.  They were 1) Building the model, 2) Extension, 3) Transformation and 4) Selection.


One example for cup design was discussed using Extension Table. 


Dr. Aaron Tong and I had lunch with Prof. Yang and Extenics members.  


The last speaker was Mr. Chen (陳亮) and his topic was discussed the Extenics application in Patent.  The last part of Extenics for conjugate transformation would be also discussed.  


Firstly, Mr. Chen briefed different ideas of Creativity (e.g. James Webb Young said Creativity was re-assembly the old things to be new things.) Then he introduced he father of Innovation Theory who is Joseph Alois Schumpeter (1883-1950) who was economist.  He is the first one to raise Innovation Theory in 1912.  


Then Mr. Chen introduced the Conjugate Transformation Method which would generate creative ideas through the follow four conjugations.
1.      Material: Real vs Virtual
2.      System: Hardware vs Software
3.      Dynamics: Obvious vs Hiding
4.      Opposite: Plus (+) vs Minus (-)


The process flow of Extenics Three Steps Method was discussed.


Mr. Chen also employed the Conjugate Transformation Method for business.  For example, the core is market value.  They separated asset capital and non-asset capital (e.g. IP).  


He also used a table to explain the usage of Extenics through different question included “Who”, “When”, “Where”, “Why”, “What” and “How” about IP protection.  


Finally, Mr. Chen summarized the Patent Protection rule based on the IP elements.  If your new items had just increased one element on other’s IP, you still needed to pay the patent fee. If you could reduce one element of original IP or and then add one new element after reduction, you could apply the new IP.


Reference:
Shenzhen Intellectual Property Society(深圳市知识产权研究会) - www.szips.org
廣東工業大學可拓學與創新方法研究所 - http://web.gdut.edu.cn/~extenics/hyanjiusuo.htm
20160229: HKCIE Seminar on Extenics (可拓學) - http://qualityalchemist.blogspot.hk/2016/02/hkcie-seminar-on-extenics.html


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