Quality Alchemist (品質煉金術師): ESG Webinar – EQ Management & Leading New Generations

2023年7月28日星期五

ESG Webinar – EQ Management & Leading New Generations

The Executive Study Group (ESG) webinar named “EQ Management & Leading New Generations – How to Lead Millennials or Even Mentor a Manic Colleague” was held by Asia Pacific Institute for Strategy Limited (APIFS) on 28^th Jul 2023. In the beginning, Dr. Mark Lee introduced the history and goal of Asia Pacific Institute for Strategy Limited (APIFS). Then he briefed webinar contents including Bipolar Disorder (狂躁抑鬱症), Stress as the Trigger, “Pressure-Release Valve” Strategy, and 7 Simple Coaching Questions.

Firstly, Dr. Mark Lee discussed a case about staff manic behaviors and surveyed participants that this behavior was minor in the office.

Then Dr. Lee explained bipolar disorder (other name as manic depression) that person would be extremely elated and his mood state would be the exact opposite of someone who is depressed. His mood would swing between depressive and manic phase. In HK, 1 out 20 people would have this symptom. Stress environment could be one of cause factors.

And then Dr. Lee surveyed us about the stress level and it is bell shape in the Moderate (54%). However, there are 18% under severe stress level.

Many people confused consulting and coaching. Consulting can provide valuable advices to your customers or subordinates directly. Many people believed coaching to be wasted time and misused to be kind of micromanaging-as-coaching.

Dr. Lee quoted Sir John Whitmore (Father of Executive Coaching) for the definition of coaching that is unlocking a person’s potential to maximize their own performance.

After that Dr. Mark Lee polled the percentage between coaching and consulting. Most of us choose 50% vs 50% and 30% vs 70%. So that consulting is dominated.

Then Dr. Lee quoted Jose Ortegay Gassett (Spanish philosopher) statement that “Tell me to what you pay attention and I will tell you who you are” to relieve pressure. And then three problems of coaching were introduced and they were “Small Talk Tango”, “Fixed Agenda” and “Default Diagnosis”.

Finally, he introduced 7 simple coaching questions and employed Facebook as example that “What is on your mind?” as first question.

Dr. Lee said coaching to stimulate people thinking and understanding themselves in deep and got insight through the coaching process.

The last poll used to survey us which question was the most difficult to answer. “What’s the real challenge here ‘for you’?” was the most response (41%). Many times, we often don’t know what we actually want.

Lastly, Dr. Lee quoted Manfred Max-Neef (Economist) “Fundamental Human Needs” to explain the framework to understand people really wanted.

Then 3P models - Project, People & Patterns were introduced. Sir Winston Churchill statement was quoted as conclusion that “Occasionally stumble over the truth, but most of them pick themselves up and hurry off as if nothing ever happened.”