Asian Network for Quality (ANQ) Congress 2021
was held by Singapore Quality Institute (SQI) online via Zoom in Singapore from
20th to 21st Oct 2021.The theme is “Relentless Pursuit of Quality in VUCA World” (where VUCA
stands for Volatile, Uncertain, Complex and Ambiguous).
Parallel Session 13 - 24
I attended the session SP-14 (AI, IoT,
Environmental Management) and Fan Qing, China Association for Quality (CAQ) is
chair in this session.
The first speaker was Ms. Tinglan Hu and her
topic entitled “Application of AI Vision Technology in Home Appliances”. Firstly, she mentioned status quo of AI
vision technology including quality monitor, manual visual inspection,
traditional machine vision inspection and AI detection methods. Then the visual
inspection system included hardware and software was introduced.
Finally, Ms. Hu discussed different case
analysis and summarized that AI technology in household application as the
starting point, the big data behavior mode, product intelligence, user
interaction experience as the theoretical basis and designed the actual concept
product to expect to inspire the workers engaged in this industry.
Mr. Lu Fating was the second speaker and his
presentation was “Practical Experience Base on Intelligent Quality System”. In
the beginning, he mentioned new opportunities that times are changing from
quality of the product to quality of service and then to Internet Experience.
After that he
shared different new practices as follows:
-Human-Human Training VR Virtual Model Training
-Human-Computer Interaction Information to People
-Equipment digitization after the event to change in advance
-Big Data Acquisition of Inner Cylinder
-Using RFID Technology to Realize the Whole Process of
Material Traceability
-Intelligent Zero Omission of the First Sealed Sample
- Real-time monitoring of intelligent eye SOP
process execution, etc.
Ms. Yuan Zhongquan was the third speaker and her
topic named “Application and Implementation of Digital Quality System”. Firstly, she mentioned the background of
digital transformation and the introduced digital quality system analysis and
characteristics.
Lastly, Ms. Yuan briefed the exploration in
digital quality system such as before and after of new product introduction.
She concluded phase achievements from improving process capability to standard
improvement to improvement of user satisfaction to continuous innovation and
then to be world-class ecological brand.
Mr. Milind Deshpande (Mahindra Institute of
Quality, India) was the fourth speaker and his topic was “Industrial Internet
of Things (IIoT) for QI”. Mr. Deshpande
introduced IIoT and connected factory, digitization of SCM and equipment management.
After that he pointed out several challenges in
the IoT projects. Then he proposed capability building through digital
experience center (DEC) with AI, VR, AR, ML, Digital Twins and i4.0, etc.
Mr. Parshuram Mishra (Tata Power, India) was the
fifth speaker and his presentation named “Reliability & Maintainability: - Transformation
Operation & Maintenance and achieving through Reliability Centered
Maintenance (RCM). Firstly he briefed
the collaborative effort of people across sites and then briefed the four
pillars of RCM implementation.
At the end, he compared the achievement between
typical maintenance and Reliability Centered Maintenance (RCM), as well as
explained their impacts.
The last speaker in this session was Mr. Binod
Kumar Satpathy (Bharat Heavy Electricals Ltd., India) and his topic named “A
Quality Maturity Measurement Model (QMMM) to Evaluate and Enhance Effectiveness
of Quality Management Systems”. In the
beginning, Mr. Satpathy explained Quality360 as QMMM that is based on Deming’s
PDCA cycle. There is a need to introduce a mechanism which will bridge the gap
between basic ISO 9001 compliant company and world-class company.
And then Mr. Satpahty explained the Quality360 model
with criteria and score for different type of industry. The total mark is 1000
and ISO 9001 system requirement only 100 or 150 marks. Lastly he briefed the
benefits after implemented QMMM.
Then I attended the session SP-23 (Quality Management)
and Dr. Roy Rimington (SQI) is chair in this session.
Mr. Igor Pundel and Ms. Larisa Fedyk (Russia) were
the last speaker in this session and their topic entitled “Health Management -
Training Programme for personalized health management on the example of
Khanty-Mansiysk Clinical Tuberculosis Dispensary”. Firstly, Igor introduced the Medicine 4Ps
stand for Predictive, Preventive, Participatory and Personalized.
Then Mr. Iogr Pundel quoted Nobel Prize winner
Jean Dausset who was discoverer of the main complex histocompatibility and
stated that “To prevent the disease you need to anticipate it”.
Finally, he said big data, digital technology
and AI were important to give quality health service. At the end, Mr. Pundel
concluded that personalized medicine in all its scientific forms and
manifestations is possible only when a person wants to be healthy and chooses a
new life philosophy for himself. During Q&A, I asked how they employed big
data for predictive medicine.
Another speaker Dr. Hugo G. Schmidt was also in
this session and his topic named “Streamlining Laboratory Supply Chain through
Lean Six Sigma Methods”. He briefed the improvement
results on purchase times, purchase requests and delivery, etc.
Finally, Dr. Schmidt reviewed Lab supply and concluded
that reduction of purchase request rejection saving 3.9 days per request and
reduction of delivery time average 14.25 days per order. Overall, 804 workdays
saved per annum.
After that I attended the session PS-17 (AI, IoT, Environmental
Management) where Mr. Manohar Sethapalani (QBM (Business Excellence) Ceat Ltd,
Mubai) was the session chair. Ms. Andita Meilyana (Sungkyunkwan University,
Korea) presented the topic named “Traceability Scorecard – A Performance
Evaluation System for Smart Manufacturing”. It aimed to design a scorecard of
traceability for open quality system using QFD and Traceability ScoreCard (TSC)
metrics in the smart manufacturing system.
Finally, Ms. Andita Meilyana explained the
design of TSC and its aspects including relationship determinants, matrix, as
well as, correlation and performance matrix. One of case study in WiniaDimchae
Co., Ltd. was demonstrated.
After parallel session, Singapore Quality
Institute Golden Jubilee 50th Anniversary Video was played with greetings from
Mr. G.E. Tan (Chairman, SQI).
Then Professor Wan Seon Shin (Chairman, ANQ
(Asian Network for Quality) reviewed ANQ 20 years quality journey from 2002 to
2022.
And then Prof. Shin introduced ANQ 2022 vision system
included Mission, Vision, Strategic Goals, Task and Plans.
After that Professor Wan Seon Shin (Chairman,
ANQ (Asian Network for Quality) presented Quality Trust Index (QTI). He explained Qualitrust (Quality & Trust)
that means the combined performance of a company represented through an intrinsic
quality of products or services, and a culture of trust and responsibility.
Finally, he introduced the QTI model and briefed
the results to us. The primary objective of QTI Rating is to provide a new
opportunity for partnership and collaboration between ANQ members organizations
and the major companies in their respective nation/region. The detail could be
found in the website at https://qti2021.org/
.
Keynote Address
Prof. Tan Cher Ming (Professor, Director of
Research Center on Reliability Sciences & Technologies) was the first
keynote speaker and is topic entitled “Understanding and Prediction of
failure/degradation of complex system – A demonstration of the power of
reliability science”.
Firstly, Prof. Tan explained to identify the
strength that would affect product reliability.
Even though product quality strength is low, they could be same
reliability level because of slow degradation.
After that Prof. Tan proposed paradigm shift of reliability
through reliability tests. He also demonstrated some cases such as stress induced
voiding in IC and using atomistic modelling of silicone degradations in LED.
Finally, Prof. Tan concluded that reliability
science is a new discipline of reliability in VUCA world.
Mr. Vincent Desmond (Chief Executive at CQI) for
Mr. Mike Turner (Head of Professions, Chartered Quality Institute, UK) was the
second keynote speaker and his presentation named “Developing a working
definition of Quality 4.0”. There is no
widely accepted definition of Quality 4.0 that is one of reason the research
was commissioned.
Then Mr. Desmond briefed the CQI’s Q4.0 research
program from 2021 to 2022. There are several steps including Q4.0 Definition, Principles
& Practice, Professional Competence, Career Development and Value.
And then he explained the objective of this
first project to develop a working definition of Quality 4.0 (Q4.0) to drive
the rest of the research agenda, and to help the CQI’s members to better
understand what it is, how it is developing and what could be the implications
for the discipline of Quality Management.
The research methodology was also introduced.
The initial Quality 4.0 working definition
proposed as “Quality 4.0 is the leveraging of technology with people to improve
the quality of an organization, its products, its services and the outcomes it
creates.” Moreover, its supporting eight emerging core principles were also
discussed.
After keynote speeches, Dr. Roy Rimington
chaired the panel discussion.
Closing Ceremony
Technical Papers Review Summary presented by Mr
Johnson Tan Swan San, Technical Chair, 19th ANQ Congress 2021. There were 140
technical papers and top three countries were Japan, India and China.
The overall statistics of technical paper by
members were showed. After that Mr. Johnson Tan appreciated technical paper
reviewers including Dr. Uwe H Kaufmann, Dr. Puah Chum Mok, Dr. Chen Huayi, Dr.
Roynold Tan Yiyun, Dr. Winston Jee Twan Tanand Dr. Nik Chong Teck Siong.
Best Paper Award (18 out of 140)
lYuki Tsuboi, Yuta Sakai,
Satoshi Suzuki & Masayuki Goto (Japan) “An Improved Method for Estimating
Conditional Average Treatment Effects taking account of Selection Bias based on
Causal Tree”
lKentaro Honma, Masato Ohkubo,
Yasushi Nagata (Japan) “Mahalanobis-Taguchi Method for Anomaly Detection and
Classification”
lRyoya Ashizawa, Lu Jin
(Japan) “Joint Maintenance and Load-sharing Optimization for Systems with
Workload-dependent Deterioration”
lHiromu Kato, Hironobu
Kawamura (Japan) “Efficient Selection of Additional Experimental Points in the Search
for the Optimum Points”
lYuya Chizuwa, Hideo Suzuki
(Japan) “Improving the Accuracy of Collaborative Filtering using Propensity
Score”
lRajeev Kumar Malbotra et
al. (India) “Reducing Energy Consumption using Optimization and Machine
Learning Technique”
lRitesh Arora, Mahesh Soni
(India) “Digitization of Sales and Channel Experience”
lParshuram Mishra, K Rohit,
Prashant Shinde (India) “Reliability & Maintainability: Transforming
Operation & Maintenance and achieving excellence through Reliability
Centered Maintenance (RCM)”
lXun Huang, Yanwen Yan,
Jiabin Hu, Yinghuan Luo, Shen Li (China) “Development and Application of
Intelligent Early Warning System for Quality Risk of Vehicle Supply Chain”
lLi Xiaofei, Fan Qing, Li
Yijie (China) “Maturity Evaluation of an Organizational Quality Management
System: Models, Methods, and Values”
lXu Feng, Yuan Zhongquan,
Sun Jun, Liu Feng, Du Jiajie (China) “Application and Implementation of Digital
Quality System”
lWang Lin (China) “How to build
Brand-driven Operating Strategy under Uncertain Times”
lWang Lu, Wang Linbo
(China) “Investigation and Analysis on Application of Quality Engineering
Technology in Chinese Manufacturing Enterprises”
lJohnson Tan Swan San
(Singapore) “Applying Effective Integration of QA Practices into ISO 13485:2016
Medical Devices – QMS to enhance its Effectiveness”
lNik Chong, Terence Lim,
Cheong Kah Leong (Singapore) “The elephant in the room: Where is HR in ISO
9001?”
lDo-Hyeon Ryu, Kwang-Jae
Kim (Korea) “Exploring Factors on Residents’ AMI Acceptance: A Focus on
Information Privacy Concerns and Perceived Electricity Usage Habits”
lNguyen Quoc Khanh, Cu Thi
Thu Van, Nguyen Luu Ticu Long (Vietnam) “Preventing and Controlling the
COVID-19 Pandemic at Vinamilk Company”
lApiwat Hiranpradit et al.
(Thailand) “Application of IoT systems to control the level of EPS in silos”
Mr. G.E. Tan presented
ASA and ARE-QP Award.
Asian Service Award (ASA)
lEnergy Absolute Public
Company Limited
ANQ Recognition for Excellence in Quality Practice
(ARE-QP) Award
lBeijing New Building
Materials Public Limited Company (BNBM)
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