SGS cooperated with InfoWorks Institute to
run lunch-and-learn series which aimed to share the business transformation
trend of the future of work. Dr. David
Mui was the speaker and shared the topic “Agile Organization”. It is the third
class of Management Shift for Industrial 4.0 Series. The content included Agility Organization,
Agile Culture and Work Practices.
Firstly, Dr. Mui briefed some companies employed agile approach such as Netfix, Cisco, Payme and Lego. Then he described Lego case and its benefits on implementing Agile included fast decision making, transparency, empowerment, identifying dependencies & complexity, and socializing.
So that Dr. Mui summarized the end results of business agility such as deep understanding of customer requirement, create values for customer, repid execution and product development … etc.
And then he introduced the Agile Organizations
with Agile Team, Scrum Master and Product Owner (mentioned in last webinar). Product manager to be product owner and
communicated with other teams. Many different terms could describe Agile Organization
such as Adaptive, Flexible, Nimble, Swift, Responsive, Lean, Athletic, Energetic,
Frisky, Limber, Lithe, Lively, Quick, Rapid, Sharp, Spirited, etc.
After that Dr. Mui discussed organizational
design for Agile that should be Customer Centric. He compared the characteristics of Traditional
and Agile Organizations in the following table. There are some successful
factors and they are:
-
Visualization
-
Co-location or high connectivity
of the team
-
Storytelling
-
Flexible office setting
-
Lean in all
-
Elimination or automation of
administration activities
For Organizational Culture, Dr. Mui stated
four functions including Sens Making Device, Organizational Identity,
Collective Commitment and Social System Stability. Then he showed the Agile Culture Elements.
Finally, Dr. Mui introduced Four Agile
Manifesto Value and 12 Principles. The
four values are showed as follows:
-
Individual and interactions
over processes and tools
-
Working software over comprehensive
documentation
-
Customer collaboration over
contract negotiation
-
Responding to change over
following a plan
12 Principles of Agile demonstrated in the
following diagram.
Lastly, Dr. Mui introduced 12 Agile Cultural
Attributes and they were Personal Agility, Customer Focused, Simplicity,
Flexibility, People-Centric, Honest & Direct Communication, Collaboration,
Retrospective, Quality Throughout, Fast Execution, Swarming and Continuous
Learning.
At the end, he proposed a roadmap to
established Agile Organization and started from Visualize Strategic Intent to
Co-create Possible Solutions to Ecosystems Partnerships to Sequencing and Organizing
for Delivery to Continuous Value Creation and then to Strategic Organizational
Retrospective.
Reference:
20200821: SGS
Lunch-and-Learn Webinar - Management Shift for Industrial 4.0 Series - https://qualityalchemist.blogspot.com/2020/08/sgs-lunch-and-learn-webinar-management.html
2020828: SGS Lunch-and-Learn Webinar -
Agile Approach to Business - https://qualityalchemist.blogspot.com/2020/08/sgs-lunch-and-learn-webinar-agile.html
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