2020年8月28日星期五

SGS Lunch-and-Learn Webinar - Agile Approach to Business

SGS cooperated with InfoWorks Institute to run lunch-and-learn series which aimed to share the business transformation trend of the future of work.  Dr. David Mui was the speaker and shared the topic “Agile Approach to Business”. It is the second class of Management Shift for Industrial 4.0 Series.  The content included Business Agility Domains, Agile Team and Agile Leadership.


Firstly, Dr. Mui introduced 5 Business Agility Domains from Business Agility Institute.  He quoted the statement to explain that “The purpose of this model is to show you what to strive for and how to get started. These are essential building blocks for agile organizations.”


Then Dr. Mui explain domains one by one below.
Domain 1 – The Core is Customer.
Domain 2 – Relationship: Board, Partners and Workforce.
Domain 3 – Leadership: Strategic Agility, One Team and People Management.
Domain 4 – Individuals: Ownership & Accountability, Growth Mindset and Graft Excellence.
Domain 5 – Operations: Structural Agility, Enterprise Agility and Process Agility.
And then he stated different phases of Agility Adoption from personal to one team to one function to multiple function to organization and finally become organization DNA.  He added “Startups have an advantage of agility adoption.”


After that he introduced Agile Team that team would employ Agile Scrum process.  The core of Scrum team that separated jobs into small tasks under Sprint (task short cycle to create prototype). Sprint cycle usually defined as 2 week for IT project.


The role of Agile Team included Team members, Scrum Master and Product Owner.  Where Scrum Master worked as coacher / facilitator in the team.


Dr. Mui compared the different between tradition team and Agile team in the following table. 


Finally, Dr. Mui introduced Agile Leadership and its different roles.


The comparison between Traditional Leadership and Agile Leadership was showed and it obviously changed from top-down approach to bottom-up approach.


Q&A Session:
I asked what is the different between Agile and traditional QA such as Scrum Master vs Quality Facilitator, Sprint vs PDCA.  Dr. David Mui said Scrum Master was focused on coaching and Sprint was similar to PDCA but using new terms for organization transformation / change.


Reference:
20200821: SGS Lunch-and-Learn Webinar - Management Shift for Industrial 4.0 Series - https://qualityalchemist.blogspot.com/2020/08/sgs-lunch-and-learn-webinar-management.html

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