The Asia Network for Quality (ANQ) Congress 2022 was performed
from 26th to 27th Oct 2022 in Beijing (Online mode). This year is
the 20th anniversary of ANQ. Opening ceremony is in day 1. Before
the congress, CAQ played the video to introduce Beijing city.
Opening
Ceremony
Firstly,
Mr. Jia Fuxing (Chairperson of Organizing Committee /CAQ President) gave an
opening speech. He mentioned digitalization of quality management and sustainable
development goals under UN are role and responsibility of quality professionals.
Dr. Kano Noriaki (Honorary Chairperson of ANQ) gave an
opening speech entitled “Review of Quality Development in Asia for the 20th
Anniversary”. In the beginning, Dr. Kano briefed the history of ANQ since 2002
in Tokyo.
Then he shared a group photo taken in the 0th
ANQ Congress that all founding organizations’ representatives presented. 20
years later, ANQ has 20 organization members.
After that Dr. Kano discussed the future quality of Asia
and three levels of quality that are Quality Control, Quality Management and
Attractive Quality Creation. Dr. Kano used Chinese character of quality to
explain the concept of “Balance” in each level.
Lastly, he shared his expectation of ANQ future in
three KPIs including paper quality level enhancement, collaboration among academic
and industry, and development center for new product and service.
Keynote Speech
Prof.
Shin Wan Seon (Chairman, ANQ) was the first keynote speaker and his topic
entitled “A Digital Quality Model and Its Application to Smart Business”. Prof.
Shin’s talk content included the impact of digital transformation (DX), trend
of quality management, and open quality – a digital quality model.
Firstly, Prof. Shin discussed the paradigm shift in decision
making from Industry 1.0 to Industry 4.0, as well as, big data trends.
Operational collaboration and measurement innovation are two important factors
under changes in quality. He said your slope to be DX technology and value
proposition.
Secondly, he discussed the quality and innovation slopes
that considered quality x direction x scope. Then he defined four QM paradigms
and they were Experience-based Quality (Empirical), Standard-based Quality (Reference),
Feedback-based Quality (Reflective) and Technology-based Quality (Emergence). In
DX Quality, it equals to Trust (Responsibility). Thus, your slope is customer’s
experience (Impact of Quality).
Finally, Prof. Shin introduced a Digital Quality Model
according to Blockchain-enabled Open Quality Framework. So that your slope is
decision and future readiness.
Prof. Tang Xiaoqing (Technical Chair, ANQ Congress
2022) was the second keynote speaker and her topic named “Quality
Digitalization and China’s Experience”. She mentioned digital technology has
changed our life including manufacturing and quality. And she suggested “Digital
Quality” that QC/QM/QA will be in a new way to go in product life-cycle, which
employs digital methodology / technology / methods / digital devices and
equipment.
The Prof. Tang introduced her research group in
Quality Engineering Laboratory (QEL) in Beihang University to develop an
Integrated Quality Information System (IQIS) for Chinese manufacturing enterprises.
At this time, they developed a software named “QQ-Enterprise” as IT platform to
push practical implementation of QIS.
And then Prof. Tang introduced their Integrated
Quality Model that is 3-D model named “Quality Cone”. In Quality Cone, 2 cross-related
integration dimensions are ‘circular integration’ (Quality loop in ISO 9000) and
‘hierarchical integration’ (Vertical data flow - Up-Down & Bottom-Up).
Finally, Prof. Tang introduced the overall concept model
and functional model of QQ-Enterprise. She concluded that IQIS is feasible
approach to digital quality and it needs more efforts and practice.
The third keynote speaker was Mr. Willy Vandenbrande
(IAQ Academician) and his presentation title was “Quality for Planet Earth
Concerns”. In the beginning, he briefed the sustainable development goals (SDG)
evolution and reviewed triple P model (Prosperity, People and Planet). Carbon emissions
decreasing were observed only in 2008 and 2019 that both years were under
economic crisis.
Then Mr. Willy used a statement “To Be Sustainable or
Not to Be, that is the Choice” and pointed out 5 factors. They were Financial
(Costs and taxes, Access to capital), People (Customers, Employees), Nature
(Loss of Vital Ecosystems, Tripping Points), Systems (ESG, B-CORPS, Cradle to
Cradle) and Measuring Methods (GRI, Science Based Targets, Carbon Footprint).
Finally, he said “Quality is Best Placed” in masters
of improvement, companywide, knowledge of systems and standards, knowledge of
measurement systems and reporting. He focused on Environmental Sustainability
based on awareness, adoption and achievement. At the end, he proposed “Total
Quality Care” for planet earth concerns.
The last keynote speaker was Mr. Paul Grizzell (President
of Core Values Partners, Inc.) and his presentation entitled “Understanding
Your Business Ecosystem”. Firstly, he briefed the Baldrige Core Values and
China Quality Award basic ideas. Both world-wide models highlighted System
Management, Customer-Driven and Social Responsibility.
And then he introduced the overview of business
ecosystem from core business to extended enterprise under the coverage of
business ecosystem.
After that the comparison of traditional thinking and
ecosystem thinking was discussed. Finally, he concluded this movement to be
part of business strategic planning and significant to business restructuring.
Parallel Session
I was
honor to be invited as chair for parallel session 04 – Sustainability. There are
6 speakers included me in this session.
Mr. Cheong Kah Leong (SQI) was the first speaker and
his topic named “A Roadmap for Organisation Sustainability in A Post COVID-19
World”. He reviewed almost all famous excellence model and framework, ISO 9001
and TQM as well as ISO 56002. Finally, he proposed a roadmap to achieve
organization sustainability.
Mr. Surapong Harn-amorn (SQAT) was the second speaker
and his presentation entitled “The Development of GCMS as GC’s Single
Integrated Management System”. He proposed the Global Chemical Management
System (GCMS) in three tiers and described its development strategy.
I (HKSQ) was the third speaker and my topic was “A Study
of Hong Kong Quality Startup Development for Supporting the Sustainable
Business Growth”. This project had awarded a grant from Hong Kong Government
upto HK$1M.
The milestone of the TID funded startup project was
mentioned that conducted 4 promotion seminar, 150 online survey and 50 startups
selected for in-depth interview and then 2 sharing seminar and 10 workshop
performed.
The final Quality Startup Sustainable Management
System model is proposed and the outcome named “Practical Guidelines for Good
Management Practices for Startup” had issued.
Dr. Larisa Fedyk (ARR) were the fourth speaker and her
topic entitled “Health Management - Training Programme for Personalized Health Management
on the Example of the Surgut Clinical Tuberculosis Dispensary”. Firstly, Dr. Larisa
introduced Surgut Clinical Tuberculosis Dispensary and their implementation measures
to prevent and reduce the risks of the spread of COVID-19.
Then she proposed 4P as a new medical paradigm that is
personalized medicine approach in Russia. 4P stands for Predictive, Preventive
(or Precautionary), Participatory and Personalized.
Lastly, Dr. Larisa employed 4S as conclusion and 4S are
letters from Russia meaning to be healthy and happy.
The fifth speaker was Mr. Riku Ohta1 and his presentation
named “Research on Disappearing Local Municipalities Using Sustainable
Development Goals”. He employed structural equation modeling to identify the
relationship factors in disappearing local municipalities and SDGs (e.g. Total
CO2 emission, Natural and Social Changes).
The last speaker was Mr. Trinh Manh Dung and his topic
was “The Diversity and Sustainable Development”. He employed many Chinese philosophies
(e.g I Ching).
At the end, he proposed Elites’ system integration
synergy to achieve the diversity and sustainable development.
Before the session close, we took a group photo for
memory.
Since I am session 04 chair, I cannot attach another
session. However, I record Mr. Roland K. Jahnke and Dr. Ngo Van Nhon presentation
in session 09 – Medical.
Mr. Roland K. Jahnke (IAQ) presentation topic named “10th
anniversary: A new sustainable Quality Education Initiative in ANQ Region
(2012-2022)”. He reviewed Quality Education Initiative during IAQ/ANQ Symposium
2012 in Hong Kong and cooperation with ANQ, IAQ and UNESCO. He would like to
establish and integrate Sustainable Global Quality Management and formulate in
the new SDG 4 – Quality Education in near future.
Dr. Ngo Van Nhon (VQAH) presentation title was “Sustainability
Education Development with Integrated Management Systems Approaching” and he
introduced the integration of ISO 9001 and ISO 21001 in Educational Organization.
He said the key different between two standards are that ISO 9001 focus on
customer satisfaction and ISO 21001 focus on satisfaction of learner and other beneficiaries
(government, labor market, parents and guardians).
IKA Silver Medals presentation
Mr.
Janak Mehta (ANQ Board) introduced IKA Silver Medal 2022 and awardees.
Mr. Robert S.Y. Lu (Chairman, CSQ) on behalf of ANQ to
present the medal to Prof. Chuen-Sheng Cheng.
Dr. Ngo Van Nhon (VQAH) on behalf of ANQ to present
the medal to Prof. Nguyen Phuc Nghiep.
Mr. Janak Mehta (ISQ) on behalf of ANQ to present the
medal to Mr. Kiran Deshmukh.
ANQ
Recognition for Excellence in Quality Promotion (ARE-QP) Award presentation
Mr.
GE Tan (Chair, ASA Committee; SQI) gave an introduction of Asia Service Award (ASA).
Then Mr. GE Tan chaired the ARE-QP award presentation.
Organization 1: Shanxi Installation Group Co., Ltd. – Mr.
Wang Limin presented the topic “High Quality Development Model to Transform and
Upgrade the Whole Industrial Chain under the “Dual-Carbon” Goals”.
Organization 2: Inner Monolia Yili Industrial Group
Co., Ltd. – Mr. Zhang Yang presented the topic “Utilize Intelligent Digital
Insights to Grasp the Pulse of the Organic Era”.
Organization 3: Rexon Industrial Corp. Ltd. – Mr. George
Ku presented the topic “Implementation of TQM and Lean production to manage
Power Tools and Fitness Equipment”.
Organization 4: Map Ta Phut Olefins Co., Ltd. – Mr. Chakorn
Kraivichien presented the topic “Operational excellence in Petrochemicals
industry”.
Organization 5: Department of Education and Training
of Son La province – Assoc. Prof.Nguyen Huy Hoang presented the topic “Son La
Department of Education and Training – building an equal educational
environment, lifelong learning opportunities for everyone”.
At the end of day 1, Mr. GE Tan gave conclusion
remarks on the ARE-QP presentation.
Reference:
ANQ - https://anforq.org/index.php
ANQ 2022 - https://anq2022.scimeeting.cn/
CAQ - https://www.caq.org.cn//html/en/index.html
HKSQ - https://hksq.org/
20221024: ANQ CEC Meeting 2022 - https://qualityalchemist.blogspot.com/2022/10/anq-cec-meeting-2022.html
20221025: ANQ Board and General Meeting 2022 - https://qualityalchemist.blogspot.com/2022/10/anq-board-and-general-meeting-2022.html
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