Certified Lean Master study sharing (III)

The final section of “Certified Lean Master” course has just completed. I would like to share what I have learnt in this section as follows:

i) Cash-to-cash Cycle Time: By definition, it is a financial ratio that shows the length time for which a company must finance its own inventory.
ii) Mass Customization: it moves the final product configuration closer to the customer and provides small volume make-to-order capabilities with a hi-vol make-to-stock cost structure. There are three types as adjustable, dimensional and modular.
iii) Customer satisfaction is equal to “What customer expects to get” less “What customer perceives they got”. Customer sacrifice is equal to “What customer exactly wants” less “What customer settles for”. (where settling equals no desire to build a loyal relationship)
iv) Lean accounting such as Total Landed Cost and Carrying Cost
v) Lean Supply Chains and its audits

The figure shows the relationship between Value Stream and Cash-to-Cash Cycle.

The photo is the first class participants of CLM in Hong Kong.

I got my certificate.

The followings are classmates’ feedback on the course.