HKSQ & HKQAA - TID Project Implementation Workshop for Startups - Quality Management

HKSQ applied the Trade and Industry Department (TID) Funded project named “Feasibility Study on the Quality of Hong Kong Start-up Development for Supporting the Sustainable Business Growth” and HKQAA is our implementation agent. In the last stage, we arranged several workshops to share the study results and guidelines for startup.  The first two workshops named “Implementation Workshop for Startups - Quality Management” (初創企業實踐工作坊－品質管理) were held on 16 & 18 Jun 2022. I represented HKSQ to attend the workshop and Dr. YC Chau also attended for CES – HK Tech 300 team. 

Mr. KT Ting (HKQAA) is the speaker.  Firstly, he briefed how to get trust and confidence from investors and customers. He discussed what is perceived value, consistency and systematic approach, etc.

Then he discussed co-funders communication included division of duties, criteria and support.  We also needed to consider the changing business environment. Mr. Ting also mentioned quality management should be a matter to startup business plan including context of business, business planning, business objectives, milestones and preparation work, etc.

After that Mr. Ting introduced three tools for evaluate our business and they were “Political, Economic, Social, Technology, Environmental and Legal (PESTEL) Analysis”, “Porter’s Five Forces of Competitive Position Analysis” and “Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis”.

Some examples were employed for explaining three tools and they are “McDonald’s cold drink cup”, “Non-Fungible Token” and “Startup common strengths”.

Finally, he introduced the business planning that is the first step of quality management of startup.  Business planning included Product/Service Design, Branding Impression and Profile, Marketing, Human Resources, Daily Operations, Finance and accounting, etc.

Lastly, Deming cycle (PDCA) was introduced for process mapping.

Minimizing risk on difficulties to achieve intended results was discussed at the end.

Reference:

HKSQ - www.hksq.org

HKQAA - http://www.hkqaa.org/

TID SME Development Fund (SDF) - https://www.smefund.tid.gov.hk/english/tsf/sdf_background.html

One of my relevant publication about startup named “Implementing the Quality Startup Management System model in Hong Kong: a case study” and posted at https://jqualityinnovation.springeropen.com/articles/10.1186/s40887-017-0013-x .

HKQAA Hong Kong Registration - Start-ups:  http://hkqaa.org/en_regservice.php?catid=13

HKSQ TID Funded Project website - https://hksqstartup.hkqaa.org/

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