Quality Alchemist (品質煉金術師): 8月 2024

2024年8月30日星期五

The 9th World Summit of Chinese Quality–Day 2

The launching ceremony of the 2024 National Quality Association System "Quality Month" Activity and the 9th World Summit of Chinese Quality (2024年全国质协系统“质量月”活动启动仪式和第九届华人品质论坛) was organized by China Association for Quality (CAQ) (中国质量协会) and pre-World Alliance for Chinese Quality (pre-WACQ - 全球华人品质联盟（筹）) on 29^th to 30^th Aug 2024. The theme was “Sustainable Quality Management based on Chinese Culture”「以中华文化为底蕴的可持续质量管理之道」. Day 2 is parallel session and more industrial case studies. The HKSQ team took a group photo in front of the big banner.

Minda and I selected Room A to attend some interested topics.

Summit Parallel Session:

The A08 speaker was Ms. Tong (汤宝贞) and her topic entitled “Factors related to Digital Lean Operations in small and medium-sized manufacturing industries - taking the metal industry as an example” (中小制造业数字精实营运关系因素-以金属产业为例).

Ms. Tong briefed her research framework and the industry size last than 200 staff. She employed statistics techniques, single factor analysis, internal and external key factors analysis. Finally, she found that those key factors are highly related to business, manufacturing and product quality.

The A09 speakers were Mr. Yang Qiuping (杨秋平) and Mr. Li Yu (李宇). Their presentation topic named “Challenges and Breakthroughs of Excellent Quality Management Model in Chinese Private Enterprises” (卓越质量管理模式在中国民营企业的挑战和突围). Mr. Yang used automotive components company as example for quality audit analysis.

They proposed the five dimensions quality management (5DQM) for industry breakthrough. Top management can 100% handle five dimensions including characteristics, tools, system, culture and excellence business.

Finally, Mr. Yang explained how 5DQM integration and suggested to be enough participating time, right behavior and establishing excellence value. Top management should unity of knowledge and action (知行合一).

The A11 speaker was Mr. Wu Zhaoping (吴照平) and his topic named “Explore the Digital Transformation Model of Handicrafts” (工艺数字化转型模式探索). Firstly, he briefed the background of digital transformation.

Then Mr. Wu identified five pain points of handicrafts digitalization such as nontransparent, data collection, monitoring key process, traceability and paper SOP.

Lastly, Mr. Wu quoted GB/T 40647-2021 and proposed five high value scenarios to enhance handicrafts including digital design, digit twin, collaboration, intelligent optimization and online traceability.

During the break, HKSQ team enjoyed a flower tea.

After tea break, I joined Room B for our ASQ friend’s talk Mr. Richard YC Feng. Mr. Feng (ASQ fellow) was B25 speaker and his topic entitled “Quality of the Future: Experience Quality” (未來質量: “體驗質量”). Firstly, Mr. Richard Feng questioned the definition of quality should be redefined.

And then he proposed the shift from product quality (Objective quality) to experience quality (Subjective quality). Mr. Feng also quoted ISO 9241-11:2018 for the definition of user experience.

After that Mr. Richard Feng briefed the product design path based on scenario and user-centric.

Finally, he proposed to employ Quality of Experience (QoE) for evaluation as quality indicators. He concluded that the end of the material age and the arrival of the emotional age. Thus, Quality definition on manufacturing would be considered three key elements and they were user thinking, experience first, Integration of soft and hard networks. Lastly, Mr. Feng said the coming ISO 9000 would add customer experience in front of customer satisfaction.

The A36 speaker was Ms. Ji Wei (纪玮) and her presentation title was “Quality Professional Innovation and Exploration – Upgrading of Localized User Experience Model based on New Products” (质量专业化创新与探索-以新品为切入的当地化用户体验模式升级). Firstly, she demonstrated her new product introduction model.

The second method she employed was user experience mode and the third method was 10 steps for reliability. Lastly, she reported the significant improvement of new product.

The A38 speaker was Mr. Geng Peng (耿鹏) and his topic named “Research on Sustainable Quality Management with Chinese Characteristics driven by Craftsman Innovation” (工匠创新推动的华人特色可持续质量管理研究). In the beginning, Mr. Geng briefed the background of this research and stated his research methodology.

After that he briefed how to employ technologies (e.g. AR/VR, 3D printing, etc) for craftsman skill transferred digitally. Finally, Mr. Geng Peng reported the evaluation by customer upto 92.5% satisfaction.

The A40 speaker was Mr. Guo Bin (郭彬) and his topic was “Essential Qualities and Abilities of Excellent Quality Personnel” (优秀质量人员的必备素质和能力). Firstly, he mentioned how to define excellent quality personnel and then introduced pre-request requirements and quality competence model.

Finally, he introduced 5C model that is Credit in the center and covered Care, Competence, Character and Commitment.

The last speaker (C53) I attended was Mr. Wan Zhanqiang (万展强) (CAQ) and his presentation topic entitled “Applied Research on Production On-site Data Elements under the Background of New Industrialization” (新型工业化背景下生产现场数据要素的应用研究).

And then Mr. Wan briefed the On-site data elements’ characteristics and those data included both structure and non-structure.

After that he mentioned the base of dataset establishment including relation diagram, multi-dimension model, on-site labeling, algorithm, etc.

Lastly, Mr. Wan Zhanqiang suggested manufacturing industries to establish digital strategy, nutrient digital awareness, starting the data governance and building the data platform.

During Q&A session, participants also asked many questions and we also discussed Huawei experience about data pools and fundamental infrastructure.

After finished parallel session, Dr. Jane Wong and I took a photo with CAQ session chair Mr. Yu Haibo (于海波).

Summit Closing Ceremony:

Before ceremony, I took a photo with Dr. Lin Chang (林暢) (MQMA).

As the two-day summit to be closed, CAQ had prepared a summary video for everyone to review.

The closing ceremony was chaired by Mr. Hou Jinfeng (侯进锋).

Ms. Wang Lin (王琳) gave the closing remark.

Finally, Dr. Lin Chang (林暢) (MQMA) introduced Macau to be the next summit location.

Then he showed a video.

Flag changing ceremony, Ms. Wang Lin (CAQ) transferred the WACQ flag to Dr. Lin Chang (MQMA).

After the summit, Minda and I joined the special dinner and waited in the hotel lobby.

The restaurant named “Suihe”.

HKSQ team took a photo before dinner.

A large table served us all (23 people). The largest table can accommodate 40 people at the same time!

After the dinner, we all joined the show in “Opera House” (梨園).

Minda and I took a photo inside the house.

This show was so traditional!

We appreciated the VIP row arranged by the CAQ to enjoy the show and drink tea.

Here are some photos from different shows.

Changing faces!

We all enjoyed the dinner and the show. Since Minda and I will return to Hong Kong early, we will not participate in tomorrow's cultural visit. Angela and Jane will go to see Panda (熊貓) and Sanxingdui (三星堆) tomorrow.

See you all in Macau next year!

Reference:

China Association for Quality (CAQ) - http://www.caq.org.cn/

Chinese Society for Quality (CSQ) - http://www.csq.org.tw/mp.asp?mp=1

Singapore Quality Institute (SQI) - http://www.sqi.org.sg/

Hong Kong Society for Quality (HKSQ) - http://www.hksq.org/index.asp

Macau Quality Management Association (MQMA) - https://www.mqma.org/

Taiwan Healthcare Quality Association (THQA) - https://www.ahqroc.org.tw/

第九届全球华人品质峰会 Website - https://wacq2024.caq.org.cn/

第九届华人品质论坛成功举办 - https://www.caq.org.cn/html/xhxw/zxxw/21846.html

History (Past Events & Meeting);

Chinese Quality Forum

20120526: The first meeting for the Chinese Quality Forum (華人品質論壇) - http://qualityalchemist.blogspot.hk/2012/05/first-meeting-for-chinese-quality-forum.html

20140314: Pre-Chinese Quality Forum (華人品質論壇) Dinner Meeting 2014 - http://qualityalchemist.blogspot.hk/2014/03/pre-chinese-quality-forum-dinner-meeting.html

20140315: The 2nd Chinese Quality Forum (華人品質論壇) - http://qualityalchemist.blogspot.hk/2014/03/the-2nd-chinese-quality-forum.html

20150923: Pre-Chinese Quality Forum (華人品質論壇) Meeting & Dinner 2015 - http://qualityalchemist.blogspot.hk/2015/09/pre-chinese-quality-forum-meeting.html

20151104: The 15th China Quality Award cum Chinese Quality Forum – Day 1

http://qualityalchemist.blogspot.hk/2015/11/the-15th-china-quality-award-cum.html

20151105: The 15th China Quality Award cum Chinese Quality Forum – Day 2

http://qualityalchemist.blogspot.hk/2015/11/the-15th-china-quality-award-cum_5.html

20151106: The 3rd Chinese Quality Forum – Day 3 Work Meeting & Visit TusPark

http://qualityalchemist.blogspot.hk/2015/11/the-3rd-chinese-quality-forum-day-3.html

World Alliance for Chinese Quality

20160707: The Pre-World Alliance for Chinese Quality (全球華人品質聯盟(籌)) Meeting - http://qualityalchemist.blogspot.hk/2016/07/the-pre-world-alliance-for-chinese.html

20160708: The 1st World Summit for Chinese Quality - https://qualityalchemist.blogspot.hk/2016/07/the-1st-world-summit-for-chinese-quality.html

20160709: Post-WSCQ Seminar on Extenics (可拓學) and its application - https://qualityalchemist.blogspot.hk/2016/07/post-wscq-seminar-on-extenics-and-its.html

20160919: ANQ-CEC and Pre-WACQ Meeting & Dinner 2016 - https://qualityalchemist.blogspot.hk/2016/09/anq-cec-and-pre-wacq-meeting-dinner-2016.html

20171116: The 2nd World Summit for Chinese Quality – Part 1 - https://qualityalchemist.blogspot.hk/2017/11/the-2nd-world-summit-for-chinese.html

20171116: The 2nd World Summit for Chinese Quality – Part 2 - https://qualityalchemist.blogspot.hk/2017/11/the-2nd-world-summit-for-chinese_16.html

20171117: Post - World Summit for Chinese Quality (WSCQ) Technical Visit - https://qualityalchemist.blogspot.hk/2017/11/post-world-summit-for-chinese-quality.html

20181107: Per – The 3rd World Summit for Chinese Quality (WSCQ) Visit - https://qualityalchemist.blogspot.com/2018/11/per-3rd-world-summit-for-chinese.html

20181108: The 3rd World Summit for Chinese Quality (WSCQ) – Day 1 (Part A) - https://qualityalchemist.blogspot.com/2018/11/the-3rd-world-summit-for-chinese.html

20181108: The 3rd World Summit for Chinese Quality (WSCQ) – Day 1 (Part B) - https://qualityalchemist.blogspot.com/2018/11/the-3rd-world-summit-for-chinese_8.html

20181109: The 3rd World Summit for Chinese Quality (WSCQ) – Day 2 (Technical Visit) - https://qualityalchemist.blogspot.com/2018/11/the-3rd-world-summit-for-chinese_9.html

20190827: The Commemorative Congress of the 40th Anniversary of China Quality Association and TQM Promotion cum the 4th Summit of pre-World Alliance for Chinese Quality (WACQ) - Registration and Banquet - https://qualityalchemist.blogspot.com/2019/08/the-commemorative-congress-of-40th.html

20190828: The Commemorative Congress of the 40th Anniversary of China Quality Association and TQM Promotion – Opening & Technical Visit - https://qualityalchemist.blogspot.com/2019/08/the-commemorative-congress-of-40th_28.html

20190829: The 4th Summit of pre-World Alliance for Chinese Quality (WACQ) – Day 1 (Part A) - https://qualityalchemist.blogspot.com/2019/08/the-4th-summit-of-pre-world-alliance.html

20190829: The 4th Summit of pre-World Alliance for Chinese Quality (WACQ) – Day 1 (Part B) - https://qualityalchemist.blogspot.com/2019/08/the-4th-summit-of-pre-world-alliance_29.html

20190830: The 4th Summit of pre-World Alliance for Chinese Quality (WACQ) – Day 2 (Technical Visit) - https://qualityalchemist.blogspot.com/2019/08/the-4th-summit-of-pre-world-alliance_30.html

20190831: The 4th Summit of pre-World Alliance for Chinese Quality (WACQ) – Post-Summit Culture Tour - https://qualityalchemist.blogspot.com/2019/08/the-4th-summit-of-pre-world-alliance_31.html

20200925: The 5th World Summit of Chinese Quality (Online) - https://qualityalchemist.blogspot.com/2020/09/the-5th-world-summit-of-chinese-quality.html

20211126: The 6th World Summit of Chinese Quality (Online) - https://qualityalchemist.blogspot.com/2021/11/the-6th-world-summit-of-chinese-quality.html

20220420: The Annual Working Meeting of World Alliance of Chinese Quality 2022 (全球華人品質聯盟年度工作會議) - https://qualityalchemist.blogspot.com/2022/04/the-annual-working-meeting-of-world.html

20220916: The 7th World Summit of Chinese Quality (Onsite & Online) - https://qualityalchemist.blogspot.com/2022/09/the-7th-world-summit-of-chinese-quality.html

20230315: The Annual Working Meeting of World Alliance of Chinese Quality 2023 (全球華人品質聯盟年度工作會議) - https://qualityalchemist.blogspot.com/2023/03/the-annual-working-meeting-of-world.html

20230921: The 8th World Summit of Chinese Quality–Day 1 (Part A) - https://qualityalchemist.blogspot.com/2023/09/the-8th-world-summit-of-chinese.html

20230921: The 8th World Summit of Chinese Quality–Day 1 (Part B) - https://qualityalchemist.blogspot.com/2023/09/the-8th-world-summit-of-chinese_21.html

20230922: The 8th World Summit of Chinese Quality–Day 2 Technical Visit - https://qualityalchemist.blogspot.com/2023/09/the-8th-world-summit-of-chinese_15.html

20240329: The Annual Working Meeting of World Alliance of Chinese Quality 2024 (全球華人品質聯盟年度工作會議) - https://qualityalchemist.blogspot.com/2024/03/the-annual-working-meeting-of-world.html

20240829: The 9th World Summit of Chinese Quality–Day 1 (Part A) - https://qualityalchemist.blogspot.com/2024/08/the-9th-world-summit-of-chinese.html

20240829: The 9th World Summit of Chinese Quality–Day 1 (Part B) - https://qualityalchemist.blogspot.com/2024/08/the-9th-world-summit-of-chinese_29.html

20240830: The 9th World Summit of Chinese Quality–Day 2 - https://qualityalchemist.blogspot.com/2024/08/the-9th-world-summit-of-chinese_30.html

2024年8月29日星期四

The 9th World Summit of Chinese Quality–Day 1 (Part B)

The launching ceremony of the 2024 National Quality Association System "Quality Month" Activity and the 9th World Summit of Chinese Quality (2024年全国质协系统“质量月”活动启动仪式和第九届华人品质论坛) was organized by China Association for Quality (CAQ) (中国质量协会) and pre-World Alliance for Chinese Quality (pre-WACQ - 全球华人品质联盟（筹）) on 29^th to 30^th Aug 2024. The theme was “Sustainable Quality Management based on Chinese Culture”「以中华文化为底蕴的可持续质量管理之道」. The afternoon part is for the summit and HKSQ took a photo in the venue.

Then Minda and Ms. Wang Shengqi (王圣淇) took a photo for memory.

A new friend from Xinjiang Quality Association (XJQA) (新疆質量協會) Ms. Luo Lianying (罗莲英)

Firstly, Mr. Hou Jinfeng (侯进峰) (CAQ) gave opening speech and introduced keynote speakers.

Summit keynote speech session I:

The first keynote speaker was Mr. Yang Chaoqun (杨超群) (内蒙古伊利实业集团股份有限公司副总裁) and his presentation entitled “The Way to Win by Quality based on Chinese Culture” (立足中华文化的‘质’胜之道).

Mr. Yang briefed their three first classes on management standard, innovative products and professionals. They focused on food quality and safety standards through risk monitoring and prevention system. It is first one to introduce Quality by Design (QbD) concept into food industry.

Finally, Mr. Yang mentioned their talent building including digital transformation and AI, chief craftsman recognition and awarded learning organization by ATD.

The second keynote speaker was Mr. Lu Rui Yan (盧瑞彥) (中华台北品质学会理事长) and his topic was “Integration of Chinese Culture and Enterprise management” (中华文化与企业经营的融合).

In the beginning, Mr. Lu briefed the Chinese culture in different period in China and summarized into one chart.

Lastly, Mr. Lu integrated the Chinese culture into ESG for sustainable management.

Dr. Jane Wong (黃惠僑) (香港品质学会主席) was the third speaker and her topic named “How to integrate Chinese Culture into and enhance the Quality of green buildings and green finance in Hong Kong” (中华文化如何融入及提升香港绿色建筑及金融的品质).

Dr. Wong introduced HKSQ key members to participants and our vision, mission and values. And then she introduced Hong Kong Green Building and Green Finance strategies and polices.

At the end, Dr. Jane Wong concluded that Chinese culture involved sustainability since ancient agricultural society. Save and Recycle are the key principles for our sustainable development.

Dr. Lin Chang (林暢) (澳门品质管理协会会长) was the forth speaker and his presentation title was “The Management Philosophy of Chinese Cultural Wisdom - Extension Leadership” (中华文化智慧管理之道—可拓领导力).

In the beginning, Dr. Lin Chang briefed the background of leadership and psychology. And then he tried to integrate Extenics into leadership then formed Extension Leadership.

Finally, Dr. Lin mentioned the important of relationship-element. If the relationship maintained badly, it will be hurt (傷)! It could be explained through Chinese character of “傷” that two man relation changed (易) that all relationship would be also changed.

The last speaker was Mr. Johnson Tan Swan San (陳川昌) (新加坡质量学院主席) and his presentation entitled “Quality Foundation and Management System” (质量基础与管理体系).

And then Mr. Tan briefed the safety airbag design based on different regulation and standards including ISO/IEC 17025, AIAG-VDA FMEA and MSA, etc.)

Lastly, he briefed his research on TABA (T-Airbag Seam Sewing Assurance) and passed the IATF 16949:2016 QMS at that time. Finally, he demonstrated TABA system testing.

Then Ms. Wang Lin (王琳) presented certificate to all keynote speakers and took a group photo.

Lastly, Prof. Tang Xiaoqing (唐晓青) (本届论坛学术委员会主席、北京航空航天大学教授) gave a summary of the articles received in the summit.

Prof. Tang reviewed themes of previous World Summit for Chinese Quality.

And then she summarized the papers collection in each WACQ members.

Finally, Prof. Tang encouraged to submit more on the topic of Chinese Culture Sustainable Quality.

At the end, Ms. Wang Lin (王琳) presented certificate to Prof. Tang Xiaoqing (唐晓青).

Summit representative speech session II:

The first speaker was Dr. Pao-Lin Jen (任寶玲) (THQA) and her topic entitled “A Study on the Knowledge Transfer of Performance Bonus Management System of Taiwan's Public Hospitals to Mainland China” (探讨台湾公立医院绩效奖金管理制度知识转移到大陆之研究).

In the beginning, Dr. Jen briefed the research background, methodology and the frame. She employed action research that worked inside hospital and perform questionnaire and discussion.

Dr. Jen used PDCA for the knowledge transfer of PBMS to the studied mainland hospital. The success implementation of performance bonus management depended on top management support and commitment.

The second speaker was Mr. Andrew Wang (王嘉順) (台灣中正大學成人及持續教育學系) and his presentation topic was “Research on the Feasibility of Adapting AI into Quality Improvement Activity Cause Analysis” (人工智能融入质量改善活动原因分析的适配可行之研究).

Mr. Wang firstly mentioned his motivation for employing AI GPT-4 to find out non-compliance in system documentation through root cause analysis.

Finally, he concluded that using AI GPT-4 together with quality engineers can significantly improve efficiency, and showed the AI quality management flow chart to illustrate.

The third speaker was Mr. Jia Xuandong (贾孙东) (CAQ) and his presentation named “Understanding, Measuring and Evaluating Quality Culture” (质量文化的理解、测量与评估).

Mr. Jia discussed the culture and quoted ISO 10010:2022 in the beginning. And then showed difference levels of quality culture.

After that Mr. Jia briefed four types of quality culture including follower, compliance, innovation and leader. At the end, he quoted GB/T32230-2015 to discuss the evaluation and improvement of quality culture.

Mr. Tu Jianyu (涂建宇) was the forth speaker and his topic was “Sustainable Quality Management with Chinese Characteristics and Price Prediction of Second-hand Government Public Houses in Singapore: Application of Big Data and Machine Learning” (华人特色的可持续性质量管理与新加坡二手政府祖屋价格预测: 大数据与机械学习的应用).

Then Mr. Tu introduced the Chinese style sustainable quality management method and process. He also employed big data analysis for public houses and machine learning including regression, algorithm, classification and decision tree model.

Lastly, Mr. Tu Jianyu discussed the integration of Chinese culture and QM into public houses policy in Singapore. He proposed to use Benevolence and Filial Piety in Confucian Thought (儒家思想中的仁与孝).

Dr. Lotto LAI (COMP Dept., PolyU) was the last speaker and my presentation entitled “Reform the Past and Innovate – New Quality Productive Force” (革故鼎新 -「新质生产力」). My presentation contents including I Ching (易經), New Quality Productive Force, revolution hexagram (革卦) and tripod hexagram (鼎卦), Digital Transformation and Extension Thinking.

Firstly, I employed Qian hexagram (乾卦) in I Ching to explain the product / people / organization life cycle.

And then all elements of New Quality Productive Force were summarized in a chart and briefed their relationship.

Revolution hexagram (革卦) and tripod hexagram (鼎卦) could be represented “Change” and “Innovation”, respectively.

After that Huawei digital transformation (DT) was employed as example to fit I Ching wisdom through change and innovation management. Their result of DT achieved ROADS experience.

Finally, I briefed the extension innovation method and diamond thinking and concluded that I Ching wisdom integrated into quality management is very suitable.

Completed session II of summit, all representative speakers took a group photo for memory.

After the whole day summit, we enjoyed the welcome dinner. Firstly, I selfie with Dr. Duan Yonggang (段永剛) and Ms. Wang Lin (王琳).

Minda and I also took a photo with Ms. Wang Shengqi (王圣淇)

Dr. Duan Yonggang (段永剛) welcomes all guests and appreciated our participation. Then dinner started.

Our happy photos were recorded.

Leaders table photo

Taiwan and Mainland team

Taiwan team

Singapore and China team

Hong Kong and Mainland team

We also tried the Wuliangye (五糧液)!

At the end, we all took a group photo for memory.