The 7th World Summit of Chinese Quality (Onsite & Online)
The 7th
World Summit of Chinese Quality (全球華人品質峰會) was organized by Chinese
Society for Quality (CSQ), National Quemoy University (金門大學) and pre-World Alliance for
Chinese Quality (pre-WACQ - 全球華人品質聯盟(籌))
on 16th Sep 2022. The theme was “Environmental,
Social, Governance and Chinese Culture”「ESG與中華文化」.
The summit was held onsite and online in Kin Men (金門). Minda
and I took a photo in front of the screen that we arranged onsite in CityU to
attend the summit.
I
captured participants group photo in the summit for memory.
In the beginning of the summit, Mr. Lu Ruiyan (Chairman, CSQ)
(盧瑞彥先生 - 臺灣廣運集團副董事長) gave
welcoming speech and he explained the relation among environmental, social and
governance (ESG) and Chinese culture. Finally, he said we need to exceed
customer expectation and sustainable development with the earth 「超越顧客期待與地球永續」.
Mr. Lee - 李增財(金門縣政府副縣長) gave
welcoming speech to all participants and introduced background of Kin Men (金門).
The representative of National Quemoy University (NQU)
gave welcoming speech and he briefed that NQU established in 1997. Then he
mentioned some Chinese cultures in Kin Men (金門) and
expected all of participants would visit here after pandemic.
World
Alliance for Chinese Quality member representatives’ speech section:
Firstly,
Mr. Jia fuxing (Chairman, CAQ) (賈福興- 中國質量協會會長) gave
a speech and reminded Three Treasures of Kinmen: Sorghum Wine, Tribute Candy,
Steel Knife (金門三寶：高梁酒、貢糖、鋼刀).
Then he introduced CAQ activities related to ESG and establishing ESG system
standard.
Then Mr. Johnson Tan Swan San (Chairman, SQI) (陳川昌- 新加坡質量學院主席) gave
a speech and he remembered joining the 3th WSCQ in Singapore and sharing
quality management. He expected we continued to participate the establishing
Chinese culture quality management and to enhance our quality level.
And then Dr. Jane Wong (Chairman, HKSQ) (黃惠僑- 香港質量學會會長) gave
welcoming speech. She briefed ESG and financial requirement in Hong Kong. As
one of the pioneers in developing the green bond market, Hong Kong is the first
region in Asia to sign a green bond commitment, reflecting the government's
commitment to the environment.
After that Prof. Lin Chang (Chairman, Macau Quality
Management Association (MQMA)) (林暢- 澳門品質管理協會會長) gave
speech. He said Macau economic was affected by pandemic and reduced half GDP
before pandemic. We needed to think how to recover in the post-pandemic era.
Thus, we promote ESG on industry and society about risk and quality management.
Finally, Mr. Chung (Director, THQA) (鍾國屏 - 臺灣醫療品質協會理事) gave
a speech and he firstly introduced THQA to us. He supported the healthcare
industry should focus on customer satisfaction and achieve perfection as
Chinese culture (盡善盡美).
Summit
keynote speech session:
The
first speaker was Mr. Yang (楊駕人) (金門酒廠實業(股) 總經理) and
his topic named “Kinmen Winery Company sustainable development and social
responsibility” (金酒公司永續發展與社會責任). In
the beginning, Mr. Yang briefed the development history of his company and
mentioned their quality, technology and management. In quality management, they achieved ISO
9001, ISO 22000, HACCP, ISO 17025 and Quality Winery Certification.
Then he introduced their environment activities to match
Kinmen low carbon strategies including water usage reduction, reuse and waste
water treatment.
Finally, he introduced the social aspect such as
maintaining the Chinese wine culture. He also stated the governance to reduce
the risk and enhance the sustainable supply chain management. Lastly, he said
this year is 70th anniversary and they expect the next 70 years to
enhance their ESG unit sustainable development.
The second speaker was Mr. Li Yongsheng (李永生) (國家能源集團企管法律部(改革辦) 副主任) and
his topic named “Realizing the Truth, Goodness and Beauty of ESG through establishing
a World-Class Enterprise” (在建設世界一流企業中實現ESG的真善美).
Firstly, he introduced their group.
Mr. Li also mentioned the original of ESG in view of
Chinese Culture such as Tao Te Ching (道德經).
Then ESG could be traced back to BC1044 in China. And now China government is
focused on environmental protection and governance.
At the end, Mr. Li proposed several actions to achieve
ESG through Truth, Goodness and Beauty (真善美) in
different aspects including Industry, Investment, Management, Technology and
Responsibility.
The third speaker was Prof. Tan Cher Ming (陳始明教授) and
his topic entitled “Lifetime Extrapolation from Accelerated Life Test Data and
its Challenges”. Firstly, he briefed the important of extrapolation for
lifetime prediction especially in electronic and semiconductor product. Accelerated life testing (ALT) was mentioned
that could help to save time and money for identifying design and manufacturing
deficiencies.
And then Prof. Tan introduced three common models
employed in ALT and they are Arrhenius Model, Peck Model and Coffin-Manson
Model.
Finally, Prof. Tan showed some case studies such as high
power LED packaging to explain how different model predicted their lifetime so
as to understand the physics of failure and to assess the model correctness or
derive a correct acceleration model.
The fourth speaker was Mr. Dominic Lam (林俊康) (香港中華廠商聯合會工業發展基金有限公司 (CMA檢定中心) 首席營運總監) and
his topic was “Commercialization of technology to help the industry transformation”
(科技商品化, 助業界轉型). Minda and I took a photo
during Dominic presentation for memory.
In the beginning, Mr. Lam introduced CMA Testing and CMA
plus, as well as, Hong Kong reindustrialization policy. Then he mentioned their
Technology Commercialization Platform. The pathway was introduced from
Screening to Reindustrialization (SOCCER).
Finally, Mr. Lam demonstrated some projects cooperated
with universities in Hong Kong and transferred their technology for
contributing to society such as mobile PCR car for Covid testing.
The fifth speaker was Mr. Wang-Chuan Juang (莊旺川) (臺灣醫療品質協會秘書長) and
his presentation title was “From the Wisdom of Ancestors, Deeply Cultivating
the Practice of Hospital Quality Control Promoters” (從老袓宗的智慧深耕醫院品管推動者的修練). Mr.
Wang considered organization culture in three dimension including Management,
Technical and Philosophy.
Then Mr.
Wang summarized the wisdom of “To be Water” and “Tao Te Ching”. Finally, he
purposed eight strategies as follows.
i)The highest good is like water, good for all things without fighting (水善利萬物而不爭)
ii)Do what everyone hates (處眾人之所惡)
iii)Deep Mind and Think Big (心善淵)
iv)Give and Resilience (與善仁)
v)Integrity (言善信)
vi)Good Governance such as ISO (政善治)
vii)Professional and Versatile (事善能)
viii)Face to resistant like water (動善時)
The last speaker was Mr. Shuh Chen(陳樹) (中華中道領導文化總會理事長) and
his presentation topic named “Middle Way (Zhongdao) Lead to Implement the Sustainable
Governance” (中道領導落實永續治理). He
said the effective way to solve problem of human being is “Zhongdao”(中道).
Then he briefed the relationship among leadership,
implementation and organization culture. Then he explained how to employ
“Zhongdao” from social, science, philosophy and self.
Lastly, Mr. Chen discussed the integration between
“Zhongdao” and Sustainable Governance.
After keynote speech session, Dr. Duan Yonggang
(Vice-Chairman, CAQ) (段永剛博士 - 全球華人品質聯盟(籌)理事長、中國質量協會副會長兼秘書長) gave
speech and he appreciated all supporters to WACQ activities. Quality is
inseparable from cultural genes and WACQ focused on Chinese Culture. China
Quality magazine would do more jobs on Chinese Quality. Moreover, WACQ would expand
to individual member in future.
Before the end of summit, Mr. Johnson Tan Swan San
(Chairman, SQI) (陳川昌- 新加坡質量學院主席) introduced
the 8th World Summit for Chinese Quality in Singapore.
Then Mr. Tan showed a video to visit Singapore.
Finally, Mr. Tan showed a sing named “The Story of a
Small Town”
At the end, all participants took a group photo online and
onsite.
Then Minda and I had lunch in CityU. After that we joined
the afternoon paper presentation session.
Paper presentation session was for onsite only and video
presentation would be posted in CSQ website. My video topic named “Use Transformation
Bridge to analyze the Contradictions among different Anti-epidemic Methods to Enhance
the Decision Quality” (運用轉換橋分析不同抗疫方法之間的矛盾問題以提升決策質量).
The
first speaker in paper onsite presentation session was Mr. Wong (黃偉春) and
his topic named “Quality Care of Myocardial Infarction in Taiwan” (台灣心肌梗塞品質照護). After
four innovation improvement including self-analysis ECG system, transportation
system, ambulance to hospital process and GPS location system, the efficiency
enhanced 19%!
The second speaker was Ms. Wang (王美慈) and
her topic entitled “Smart Medical Care for Severe Cases and Innovative Quality Improvement”
(重症智慧醫療及創新品質精進). She firstly introduced
their core values and then briefed their innovation on different medical care
activities including Open Style Hand Restraint Device, Dynamic Kanban, AI Diagnostic
using Random Forest, etc.
The third speaker was Ms. Pao-Lin Jen (任寶玲) and
her presentation topic entitled “Establishment and Effectiveness Evaluation of Performance
Bonus Appraisal System (PBAS) for Nursing Staff in a Public Hospital in Mainland
China” (大陸某公立醫院護理人員績效獎金評核制度之建置與成效評估). Firstly, she briefed the research goal and background.
Finally, Ms. Jen found that management team recognition
of PBAS was higher than non-management team.
Working experience range from 3 to 10 years were found to be higher
recognition.
The fourth speaker was Mr. Juang Wang-Chuan (莊旺川) and
his topic was “Analyzing hospitals’ drill of the social engineering attack to
improve employee information security awareness” (分析醫院社交工程攻擊演練以改善員工資安意識). Mr.
Juang found that high turnover department staff and short-term staff had low awareness
on information security.
The fifth speaker was Mr. Juang Wang-Chuan (莊旺川) and
his topic named “To explore the knowledge, attitudes, behaviors and teamwork of
Taiwanese emergency medical staff towards palliative care for non-cancer
diseases patients” (探討台灣急診醫護人員對非癌症疾病安寧緩和醫療的知識、態度、行為及團隊合作). He
found that no relationship between knowledge and behavior but high relationship
between behavior and teamwork.
The sixth speaker was Ms. Wu Meng-Chieh (吳孟潔) and
her presentation title was “Focus on the Doctor-Patient Relationship during the
Pandemic of Covid 19” (聚焦醫病關係灰犀牛，轉化後疫情時代為新常態). Patient
left hospital and return within 3 days for positive of Covid analysis and
process improvement were discussed.
The seventh speaker was Mr. Huang Ching-Tai (黃景泰) and
his presentation topic named “Improving the Quality of Central Catheter Care
with an Intelligent System Prediction Model” (以智能系統預測模型提升中央導管照護品質).
Firstly, he briefed Central Venous Catheter (CVC) bundle care and business intelligent
system. Then traffic lamp design for the prediction model was discussed. He
concluded that reduction of CVC day and enhance fever recovery.
The eighth speaker was Mr. Lam (林威辰) and
his topic entitled “A Study of Lean Management in ESG” (以精實管理落實企業ESG之探討). Mr.
Lam briefed some basic principles in Lean and ESG and then discussed different cases
employing Lean for ESG performance.
The ninth speaker was Mr. Lau (劉百銓) and
his topic was “Production and Application of Energy-Saving and Carbon-Reducing Quick-Screening
Tools in Small Assembly factor” (小型組裝工廠節能減碳快篩工具的製作與應用). He
studied dynamic and static electricity consumption for energy saving and optimization
method.
The tenth speaker was Ms. Guo (高佳霙) and
her presentation title was “The Service Effect of Implementing Large-scale Screening
Station under the Covid Epidemic” (新冠肺炎疫情下執行大型篩檢站之服務成效). Ms.
Guo explained the rotation adjustment for large-scale screening station so as
to enhance the effectiveness.
The eleventh speaker was Ms. Wong (黃婕羚) and
her topic entitled “The Effect of Medical Staff and Patient Safety Culture on Work-life
Balance - the Moderating Effect of Resilience” (醫事人員病人安全文化對工作生活平衡之影響- 復原力之調節效果). She
found that positive effect between Patient Safety Culture on Work-life Balance;
but no moderating effect of resilience.
Prof. Kuan Sheng-Pin (官生平) was
the last speaker and his topic named “The Philosophy and Foundation of Quality Sustainable
Development” (品質永續發展哲學與基礎).
Prof. Kuan reviewed quality management as foundation, relationship between
population and environment, and philosophy of sustainable development.
Finally, Mr. Lu Ruiyan (Chairman, CSQ) (盧瑞彥先生 - 臺灣廣運集團副董事長) gave
closing speech for the paper presentation session.
Technical
Visit:
Visit to
Kinmen Kaoliang Liquor Inc. on 17 Sep 2022
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