HKSQ Seminar on the Impact of ISO 9001:2015 on Outsourcing

The HKSQ World Quality Month seminar entitled “Impact of ISO 9001:2015 on Outsourcing” was co-organized by Hong Kong Society for Quality (HKSQ), Department of Industrial and Systems Engineering (ISE), PolyU, ASQ Hong Kong (ASQ-HK) and TQM on 23rd Nov 2015. Since quality is applicable to the overall process of creating products and /or services, its considerations should apply to every aspect of outsourcing, not just auditing and surveillance. The seminar aimed to share the experience in supply control and review the impact of ISO 9001:2015 on outsourcing.

In the beginning, Mr. Govind Ramu (Senior Director, Global Quality Management Systems, Sunpower; ASQ Fellow) briefed the background of new standards of ISO 9001:2015 and his view on Outsourcing under this new standard.

Then Mr. Ramu explained how to control of externally provided processes, products and services under clause 8.1 and 8.4. He also mentioned the selection, evaluation and monitoring your supplier in details such as additional due diligence (Production Part Approval Process (PPAP).

After that Mr. Ramu stated his key consideration was “Risk based thinking” and “Periodic review of performance and feedback for improvement”. He also briefed the important of external provider communication (clause 8.4.3) and external provider property (clause 8.5.3).

Q&A
Dr. Aaron Tong asked the definition about property in different role (supplier, customer and organization). Mr. Govind Ramu explained and added the key was relationship management (not only technical) including supplier training to protect your property through different controls.

At end of the seminar, Dr. Aaron Tong (Former Chairman, HKSQ) presented a souvenir to Mr. Govind Ramu.

Then HKSQ exco members took a group photo with Mr. Govind Ramu. I presented our 25th Anniversary book to him and asked him that the coming year was HKSQ the 30th anniversary.

We had dinner after the seminar in PolyU Chinese restaurant.
(Left: Mr. Karson Chui, I, Mr. Govind Ramu, Dr. Aaron Tong and Mr. Ivan Tang (TQM))

Mr. Govind Ramu is a vegetarian so that we had a good health food tonight. One of his supplier control method in Chinese restaurant was an instruction letter written in Chinese. (P.S. His Chinese name of “Govind” is “高文”.)

Reference:
HKSQ - www.hksq.org
HKSQ World Quality Month - http://www.hksq.org/world_quality_month.htm
20090110: Quality in Outsourcing - http://qualityalchemist.blogspot.hk/2009/01/quality-in-outsourcing.html