IAQ QiETT Future of Quality in Higher Education Summit – Day 2

 Future of Quality in Higher Education Summit is organized by the Quality in Education Think Tank (QiETT) of International Academy of Quality (IAQ) on 9 & 10 and 16 & 17 Dec 2022. It is the first global virtual summit arranged by QiETT. The day 2 was chaired by Dr. Matthew Barsalou (Co-chair, QiETT) on 10 Dec 2022.

Dr. Lars Sorqvist (President elect, IAQ, Sweden) was the first speaker and his topic entitled “Education 4.0 – Getting high-quality education with blended learning”. Dr. Sorqvist briefed the Industry 4.0 and Quality 4.0 and he questioned what about education in a digital world.

Then he briefed the historical online opportunities through satellite-based conference since 1996 and then e-learning in 2002 but weak interest from student. After Covid-19 pandemic, 100% digital education performed over a night. 

Dr. Lars Sorqvist said the new normal is blended that combining online education (IRT – in real time) with face-to-face classroom education (IRL – in real life). And then he compared both teaching mode.

After that he discussed the learning characteristics for online pedagogics including shorter lectures, breakout rooms discussion, teacher commitments as well as technology employed for digital teaching. 

Finally, he discussed the important area for development future face-to-face learning. Some points were discussed including “Need for a higher level of interaction”, “Social and networking activities”, “Reflections and interactive learning”, “Flipped classroom and active learning”, “Time to learn”, “Need for new and creative learning environments” and “Never-ending learning”, etc. 

Prof. Moustfa Noureldin Hassan (Vice-Chancellor for International Cooperation, Hamdan Bin Mohammed Smart University Dubai-UAE) and his presentation title was “Global implementation of Benchmarking Framework for Online Higher Education”. Firstly, he introduced Hamdan Bin Mohammed Smart University is the first accredited university for online education in the Arab world and has established since 2002. 

And then Prof. Hassan briefed the benchmarking framework journey since the lauch of the international consortium in Feb 2019, Dubai.  

After that the benchmarking framework dimensions were introduced that included “Teaching & Learning”, “Learner Services”, “Technology Environment”, “Outcome and Impact on Society”, “Diversity and Inclusiveness” and “Organizational Aspects”. There are 37 indicators in six dimensions.

Finally, Prof. Hassan demonstrated the criteria of dimension I and explained the marking range from 1 to 5 based on students’ satisfaction such as 1 (<30%), 2 (30%-50%), 3 (51%-70%), 4 (71%-85%) and 5 (>85%).

Lastly, Prof. Hassan showed some results and introduced a tool of benchmarking framework website that involved more information.

Dr. Ngo Van Nhon (President, IQAD; Chairman, VQAH) was the last speaker and his topic named “Sustainability Education Development with Integrated Management Systems Approaching”. 

In the beginning, Dr. Ngo introduced ISO 9001 and ISO 21001 framework where ISO 21001 is more specific to education field. 

Then Dr. Ngo compared 7 principles of ISO 9001 and 11 principles of ISO 21001. It was found three additional principles more than ISO 9001 and they were “Accessibility and Equity”, “Ethical Conduct” and “Data Security and Protection”. Moreover, the main focus of ISO 21001 is boarder than ISO 9001.

After that Dr. Ngo also showed the additional requirement comparison clause to clause with PDCA cycle. 

Finally, Dr. Ngo demonstrated a case study in the Education and Training Department of Son La Province that found significant achievements resulting from IMS implementation (ISO 9001 and ISO 21001).

At the end of summit, Q&A session was performed.

Reference:

IAQ website - https://iaq.wildapricot.org/

QiETT - https://iaq.wildapricot.org/QiETT

Future of Quality in Higher Education Summit - https://events.zoom.us/e/view/amT-30XSS821AXQoi59ULQ?id=amT-30XSS821AXQoi59ULQ

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