I and Dr. YC
Chau were honor to be invited by Dr. KS Chin (Asso. Professor, SEEM, CityU) to
give industrial expert’s talk for the students in the course named SEEM6037 –
Managing Strategic Quality under Master of Science in Engineering Management
(MSEM) on 4th Nov 2019. Group photo for all students.
In the
beginning, Dr. KS Chin gave an introduction of this lecture named “Quality and
Innovation – Partner or Substitute? QMS vs Innovation?” He said many people
though “Today is Quality but Tomorrow is Innovation”. Then he briefed different types of innovation
including technical, application, radical, open, etc.
Then he
mentioned the Success in business needed to match “Technology Push” and “Market
Pull”. Similarly, Success in business also needed to match “Innovation” and “Quality”.
Dr. Chin said partnering relationship existed between quality and
innovation. Both involved continuous improvement
process but the rate of change was different.
Quality improved the things incrementally and Innovation improved the
things rapidly (like Breakthrough).
Lastly, Dr.
Chin briefed two cases on innovation research that one was his previous student
named “Organization Innovation Management Model in HK/China” and the second
case was my student named “Integration of Quality and Innovation Management
System for HKSTP”. At the end, Dr. Chin introduced Dr. YC Chau and I on this
guest talk.
Dr. YC Chau
(Adjunct Professor, SEEM, CityU) was the first speaker and his topic named “Digitalizing
Operations and Quality Management”. Beginning, Dr. Chau asked students using
mobile for online survey about quality role in digital era (Always/Sometimes/Never)
and then he brought the concept that physical device and cyber world linked was
the first step to digitalization.
Then he used
some videos to explain Big Data, Internet of Things (IoT), MTR Control Centre,
Medical Robot, etc. He also briefed the evolution from structured productivity
to structured quality and then to structured innovation.
After that he stated Industry 4.0 and its 3P Trend stand for Passive to Proactive and then to Predictive. Predictive QA related to Data to Data communication and analysis. Finally, Dr. YC Chau said “Synchronization in physical flow and information flow was critical in digital era.”
I (Adjunct Professor,
SEEM, CityU) was the second speaker and my topic entitled “Innovation
Management – Trend, Tools & Standard and QMS based Organization Innovation
with Extension Innovation Methodology Approach”. In the beginning, I introduced Hong Kong
Society for Quality (HKSQ) history, membership and certifications to students
for their future quality professional development.
Quality
Innovation definition and meaning was also described. Then I briefed the
history of quality and innovation evolution.
For quality, it developed from QC, SPC, Deming/Crosby/Juran, TQM, Lean
and Six Sigma. For innovation, it
developed from Trial & Error, Brainstorming, Creatology, Six Thinking Hats,
Thinkertoys, Design Thinking, TRIZ, USIT and Extenics.
I mentioned Prof.
Cai Wen’s original developed innovation theory named “Extenics” which included
Extension Theory, Extension Method and Extension Engineer. Prof. Cai Wen selected this topic since 1976
and then used 7 years to develop the basic-element and Extenics Set in which
created a new China original science subject.
I briefed the Basic-element and Extension Innovation Method (four steps).
After that I briefed the concept of integrated QMS (ISO 9001) and Innovation Management System (CEN/TS 16555-1 and ISO 56002) for organization innovation.
Lastly, I mentioned
two examples to employ Extension Innovation Method for organization innovation
that one was new business model for startup as service innovation and the other
was combined with six sigma (DMA-METS-IC) to solve drug packaging automation
problem as process innovation.
At the end, Dr. KS Chin gave closing remark and hope students got some
insights about Quality and Innovation.
Reference:
SEEM of
CityUHK - http://www.cityu.edu.hk/seem/
MSc Engineering
Management - http://www.cityu.edu.hk/seem/prg-msem.htm
Related
to BETQE & BESEM past events:
20181022: CityU Guest Lecture for BEng SEM Students - https://qualityalchemist.blogspot.com/2018/10/cityu-guest-lecture-for-beng-sem.html
20180416: CityU Guest Lecture of Quality Innovation & Extenics to
CityU Students - https://qualityalchemist.blogspot.com/2018/04/cityu-guest-lecture-of-quality.html
20180201: CityU & Hanyang University Students visit to HKSTP 2018 - https://qualityalchemist.blogspot.hk/2018/02/cityu-hanyang-university-students-visit.html
20171010: The 1st Major Programme Committee Meeting for BEng in SEM,
CityU - https://qualityalchemist.blogspot.hk/2017/10/the-1st-major-programme-committee.html
20170403: CityU Guest Lecture of Quality Innovation & Extenics to
TQE Students - https://qualityalchemist.blogspot.hk/2017/04/cityu-guest-lecture-of-quality.html
20141110: CityU TQE Students visit HKSTP
20120402: CityU Guest Lecture for Quality Management in Science Park
Laboratory and HKSQ Membership Drive
20111110: Guest Seminar for CityU BETQE student in World Quality Day
20101109: Industrial Guest Talk to BEng(Hon) in Total Quality
Engineering, CityU
20091105: HKSQ membership drive to BEng (Hon) in Total Quality
Engineering, CityU
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