FranklinCovey
was invited to provide a Workshop on the 7 HABITS of Highly Effective People on
12 & 27 April 2016. I would like to summarize what I learnt from the
workshop for sharing. This book was
recognized as the most influential book of the 20th century by Chief
Executive Magazine Reader Survey.
Ms. Sharon
Lui (Principal Consultant, FranklinCovey) was our trainer. I took a photo with Ms.
Lui for memory
Firstly,
the definition of “Effectiveness” was mentioned as “The essence of
effectiveness is that you get the results you want today in such a way that you
can get even better results in the future.”
There are four key concepts included “Roots of Effectiveness”, “The
Maturity Continuum”, “How to Change Your Habits” and “Paradigms and Principles
of Effectiveness”.
The
roots of effectiveness like the top of a tree.
Personality is outside (competence) and Character is inside (The
roots). The Maturity Continuum is a
process of natural growth from dependence to independence and then achieved
interdependence. Sharon then briefed how
to change your habits using the “Paradigms and Principles of Effectiveness” as
the following See-Do-Get cycle.
The
Maturity Continuum included all 7 habits is shown as following diagram.
7 Habits
Principles:
Habit 1:
Be Proactive
-
Responsibility, choice, accountability, initiative, resourcefulness
Habit 2:
Begin with the End in Mind
-
Vision, commitment, purpose
Habit 3:
Put First Things First
-
Focus, integrity, discipline, prioritization
Habit 4:
Think Win-Win
-
Mutual benefit, fairness, abundance
Habit 5:
Seek First to Understand, then to be Understood
-
Respect, mutual understanding, empathy, courage
Habit 6:
Synergize
-
Creativity, cooperation, diversity, humility
Habit 7:
Sharpen the Saw
-
Renewal, continuous improvement, balance
Habit 1: Be Proactive
The
habit of personal responsibility has four highly effective practices
-
Pause and respond based on principles and desired results
-
Use proactive language
-
Focus on your Circle of Influence
-
Become a transition Person
Each of
us makes our own weather. We are freedom
to choose the response based on stimulus.
Proactive
language is the language of leadership and it can expand our knowledge and
experience, so as to make our Circle of Influence growth. 
Transition
person is someone who breaks unhealthy, harmful, abusive or ineffective learned
behaviors and replaces them with proactive, helpful, effective behaviors.
Habit 2: Begin with the End in Mind
The
habit of personal vision with principles of effectiveness included Vision,
Commitment and Purpose. Its highly
effective practice included to define outcomes before you act and to create and
live by a Personal Mission Statement.
Personal Mission Statement is a written constitution by which you make
all decisions for your life.
A Good Mission
Statement is:
-
Based on principles of effectiveness
-
To clarify what is most important to you (your deepest values)
-
To provide direction and purpose
-
To address the most important aspects of your life
-
To represent the best in you
I
remembered my first personal mission statement was a Chinese Poem when I was
studying my 2nd Master degree in 1998. I used this statement until now and shared to
CityU alumni.
Habit 3: Put First Things First
The
habit of personal management and its principles of effectiveness were Focus,
Integrity, Discipline and Prioritization. We used the Time Matrix to identify what task
is important and urgent. The matrix is
separated into four areas named “Important (I)”, “Unimportant (UI)”, “Urgent
(U)” and “Not Urgent (NU)”.
Important:
Activities that represent your mission, roles, values, and high-priority goals.
Urgent:
Activities that require immediate attention.
The idea
Time Matrix should be expanded the Q2 (NU & I) and eliminated Q4 (NU &
UI).
Overview
the first 3 habits, the summary is shown as follows.
Habit 1:
You are the creator of your life
Habit 2:
First creation
Habit 3:
Second creation
The
second part of training was held on 27 April 2016. We reviewed the first three habits and
started from Private Victory to Public Victory journey. Ms. Sharon Lui introduced Emotional Bank
Account (EBA) concept to us. EBA
measures the amount of trust in a relationship. Deposit to the account is
through “Seek first to understand” and Withdrawal from the account is through “Assume
you understand”.
Habit 4: Think Win-Win
The
habit of mutual benefit and its principles included “Mutual Benefit”, “Fairness”
and “Abundance”. Win-Win is a frame of mind and heart that constantly seeks
mutual benefit in all human interactions.
Win-Win effective practice included the follow items:
-
Have an Abundance Mentality
-
Balance courage and consideration
-
Consider other people’s win as well as your own
-
Create Win-Win Agreements
Habit 5: Seek First to Understand, Then to
Be Understood
The
habit of Empathic Communication is based on the principles such as “Respect”, “Mutual
Understanding”, “Empathy” and “Courage”.
Covey said we needed to avoid Autobiographical Listening which filtering
what others say through their own story, experiences, biases, prejudices and
values. On the other hand, we should
have “Empathic Listening” (Listening with the intent to understand) and ask “Clarifying
Questions”. Then state your point of
view using “I” messages for seeking to be understood. 
Habit 6: Synergize
The
habit of creative cooperation includes principles of “Creativity”, “Cooperation”,
“Diversity” and “Humility”. The path to synergy is to find value different
first and then to seek the 3rd Alternative.
Habit 7: Sharpen the Saw
The
habit of daily self-renewal is about preserving and enhancing the single
greatest asset you have. Mr. Sean Covey
(Executive VP, FranklinCovey; Author, The 7 Habits of Highly Effective Teens and Happy
Kids) briefed four dimensions of renewal and they were “Body”, “Heart”, “Mind”
and “Spirit”. It is called the Daily Private Victory. 
There is
a set of high quality training materials for 7 Habits training.
Reference:
Stephen
R. Covey - https://www.stephencovey.com/
Youtube
Lectures: The 7 Habits Of Highly Effective People - Dr Stephen R Covey - https://www.youtube.com/playlist?list=PLNdzRp0OXa8SBzHtlQxgm7IiJDCYVHOVl
沒有留言:
發佈留言