Towngas CPD Seminar - Quality & Innovation Management System

Towngas Engineering Academy (TEA) organized a Continuous Professional Development (CPD) Seminar on 30 July 2015. I was honor to be invited as speaker to share Quality Innovation Management experience. Firstly, Ms. Noel Lau (Project Officer, Continuing Transformation Office, Towngas Engineering Academy) gave an introduction. Then I started my talk named “Quality Innovation Management – TRIZ Implementation Model and Case Study”.

In the beginning, I briefed my company’s vision, mission and value. Then Technology Support Centre was introduced and the case study was in one of our laboratories (Reliability Laboratory). I briefed what is Quality and Innovation in simple statement. Quality is “Making things better” and Innovation is “Making better things”. So Quality & Innovation Management System is a set of elements of an organization’s management system for making better things better.

There were two standards I introduced. One is BS 7000-1:2008 and the other is PD CEN/TS 16555-1:2013. I briefed the Innovation Funnel which was the core of Innovation Management System.

The comparison of ISO 9001:2015 (DIS) and CEN/TS 16555-1:2015(E) was shown in the following table. Most of structures were found to be similar.

The integrated diagram was demonstrated below.

After that I shared our TRIZ implementation model and MATRIZ Level 1 Tools which we employed to solve engineering problem. One problem I shared was IC Tray too heavy and needed to increase sample amount for Temperature Cycling test.

Lastly, I concluded that Innovation and Quality could integrate into One System and Top Management support was the key source of TRIZ project success. I used two statement to end this talk that “Poor force to change, Change become success” (窮則變, 變則通) and “Innovation is for Survival” (變則生, 不變亡).

Mr. James WM To (Principal – Towngas Engineering Academy) presented a souvenir to me.

After the seminar, we had lunch together for future sharing.
(Mr. James WM To, Ms. Melody FW Yeung (Professional Development & Continuing Transformation Office Manager), Ms. Noel SW Lau (Senior Project Officer, Continuing Transformation Office), Mr. Chan YI Chun (Assistant Project Officer) and Ms. Heidi TW Lam (Assistant Project Officer))

Reference:
Towngas Engineering Academy (TEA) - https://www.towngas.com/Eng/Corp/Careers/Training/TEA.aspx
20140425: HKSQ Technical Visit to Towngas - Quality & Innovation - http://qualityalchemist.blogspot.hk/2014/04/hksq-technical-visit-to-towngas-quality.html
20141216: Towngas Quality Day 2014 - http://qualityalchemist.blogspot.hk/2014/12/towngas-quality-day-2014.html