Quality Alchemist (品質煉金術師): CityU Spring Research Conference on Systems Engineering and Management Science 2013

The Spring Research Conference on Systems Engineering and Management Science 2013 (SRC-SEMS'13) organized by Department of System Engineering and Engineering Management (SEEM) and Department of Management Science, City University of Hong Kong from 10 - 11 May 2013. SRC-SEMS'13 aimed to provide a research platform for academics and researchers, particularly young faculty and graduate students, in Greater China region and neighbouring areas to share and exchange experience and research findings in various disciplines of Systems Engineering and Management Science

The conference was held in City University of Hong Kong Shenzhen Research Institute (CityUSRI), Shenzhen Hi-tech Industrial Park, Nanshan District, Shenzhen, China.

HKSQ members supported the activities. (Left: Mr. Ivan Ng, Dr. Andy Wong and I)

Since I only attended the afternoon session on 10 May 2013, I would like to summarize some of activities for sharing.

In Healthcare session, Ms. Meiyan Lin who was PhD student under Dr. KS Chin and her presentation topic named "An Integer Programming Model in Elderly Care Timetabling: A Case Study" Her study aimed to efficiently generate a service schedule to improve the operational performance of the center.

In Quality session, the second speaker was Mr. C.H. Lam, who was a study under Dr. Ken Yiu, and his topic was "Evaluation of Total Quality Management in Hong Kong Higher Education. His study purpose was to evaluate the programme organized in the university and student experience in the programmes, so as to provide the useful information to the university policy planners.

Mr. Ivan Ng presented his research subject named "The Impact of Cultural Factors on Quaity Management in South China". His study considered both Chinese cultural characteristics and the organization culture profile through a series of multiple individual interviews in Hong Kong and Shanghai, an online survey performed in Hong Kong to explores the best practices of Six Sigma with regards to objectives, values, implementation and change, as well as, outcomes.

I as session chair presented a certificate to Mr. Ivan Ng.

In my part, my presentation topic was "Extension the Application of the QISM Model to iLMS Model: HKSTPC Case Study". I had developed QMS based Information Security Management (QISM) model for my EngD study since 2008. QISM Model was integration approach between ISO 9001 and ISO 27001. This paper aimed to extend the existing QISM model to the Integrated Laboratory Management System (iLMS) Model and a case study involved in the Technology Support Centre (TSC) at HKSTPC.

Dr. Ken Yiu presented a certificate to me.

The last session I attend was presented by Prof. Jingxian Chen and his topic entitled "Easing the FMEA with the DHU Model of Software Architecture". Prof. Chen studied why FMEA worked well for hardware engineering but did not work in software quality assurance. He pointed out that hardware products and their manufacture processes possessed Work Breakdown Structure (WBS) property whereas the counterpart for software products had not known yet.