Quality Guru changed the world

It is a very good summary for quality gurus in ASQ journal - Quality Progress entitled ''Guru Gide" in Nov 2010. I would like to introduce the six quality leaders as follows.

Walter A. Shewhart (1891-1967)

He was known as the father of statistical quality control. Quality control chart and Shewhart cycle (Plan-do-check-act) are famous.

W. Edwards Deming (1900-1993)

Deming's important trip to Tokyo, Japan was in June 1950. He taught statistical methods to 45 managers whose invited by the president of the Union of Japanese Scientists and Engineers (JUSE). His famous work included Deming cycle (Plan-do-study-act) and the book entitled "Out of the Crisis".

Joseph M. Juran (1904-2008)

He wanted to encompass the human side of quality. His famous philosophy included Juran trilogy - Planning, Control and Improvement, and Quality Control Handbook.

Kaoru Ishikawa (1915-1989)

His most famous quality tool called Ishikawa diagram (also known as the fishbone / cause and effect diagram). Moreover, one of his major accomplishments was starting the Japanese quality circle movement in 1962 (so call Quality Control Circle - QCC).

Philip B. Crosby (1926-2001)

Crosby famous concepts included "Doing it right the first time" and "Zero Defects". His famous books are "Quality Is Free" and "Quality Without Tears".

Armand V. Feigenbaum (1922- )

He coined the term total quality control which is a foundation of modern management. His best selling book also called "Total Quality Control" and first published in 1961.

Reference:

ASQ Guru Guide: http://asq.org/qic/display-item/index.html?item=32822

ASQ QP Staff (2010) "Guru Guide" Quality Progress, Vol. November 2010, p.14-21.

Three Quality Gurus have long life: http://qualityalchemist.blogspot.com/2008/03/three-quality-gurus-have-long-life.html