2016年12月30日星期五

Activities Summary 2016

I would like to summarize all quality related activities I participated in 2016 as follows.  Firstly, I would like to share my key achievements in 2016 included the award of ASQ Fellow, IAQ Associate Academician, the first HK Observer in ISO/TC 279 Innovation Management and the first Extension Innovation Method level 1 in Hong Kong.


Seminar x 38, Training/Workshop x 15, Visit x 9, Conference/Symposium/Forum/Summit x 14,
Arrange visit to HKSTP x 4, Invited Speaking x 12, Teaching course x 0 and Professional Gathering x 28.

Seminar:(YYYYMMDD)
20160106: HKCAAVQ 25th Anniversary Seminar – Meeting Industry Training Needs – The New Zealand Experience
20160113: HKSTP TecONE Seminar on Company Structure from Accounting Perspective
20160118: HKIE Seminar on Risk Management for ISO 9001:2015
20160120: HKQAA Seminar on Latest Trends of Sustainability Reporting and Independent Assurance
20160129: CityU President’s Lecture Series: Biochip and Nanomedicine
20160201: HKSQ Seminar on Quality Water Supply from Source to Home
20160204: HKAS ISO 50001 Seminar for Certification Bodies
20160217: ASHK Public Lecture – Meeting the Decarbonization Goals of COP21
20160229: HKCIE Seminar on Extenics (可拓學)
20160304: HKSQ Seminar on Certified Quality Manager (CQM) Certification
20160317: HKSTP TecONE Seminar on Creative Design Add Value to Innovative Technology
20160405: HKSTP TecONE Seminar on Smart City – Impact and Opportunities for Hong Kong
20160409: HKSQ Quality Philosophies Series – Deming, Juran and Crosby
20160411: PolyU Talk on New “Silk Road” Regional Policies and Infrastructure Politics
20160425: HKSTP Seminar on Medical Device Regulatory Affairs and Quality Assurance
20160429: HKIE-MI AGM Seminar on Developing an Innovation Workforce
20160504: HKSTP TecONE Seminar on Win Customers Effectively via Social Media
20160505: HSMC Seminar on Entrepreneurial Spirit and Sustainable Development Mindset
20160510: ESG Seminar – How to Remove Staff’s Negative Attitudes to Revitalize Company Performances
20160524: HKSTP Seminar on Successful WeChat Marketing
20160526: CityUES Seminar on “Our Relationship with the One Belt, One Road Initiative”
20160531: IuPDI Seminar on SME O2O Business Transformation
20160618: CityU EngD Society Discovery & Innovation Seminar and AGM 2016
20160619: ISIHK TRIZ Application Sharing Seminar
20160627: HKCTC Seminar on Professional Integrity in Testing and Certification
20160629: HKSTP Seminar on MedTech Innovation from Silicon Valley
20160827: HKSQ Seminar on Future Manufacturing
20160903: One Belt One Road Strategy Seminar on IRAN
20160909: HOKLAS Assessment Feedback Seminar for Medical Testing Laboratory 2016
20161005: HKSTP TecONE Seminar on Empower Your Business with Reliable Supply Chain
20161012: HKCTC Seminar on Professional Integrity in Testing and Certification
20161026: HKCTC & HKAS Workshop on ISO 27001 ISMS Certification 2016
20161111: HKSQ Seminar on Reliability & Maintenance: Enablers of Industry 4.0
20161112: IuPDI Seminar on Safeguard Business with IP and Brand Protection
20161115: HKSTP TecONE Seminar on Latest Gov Support & Planning towards Tech SME
20161212: ESG Seminar – How to Embrace “Black Swans” to Succeed Like Donald Trump
20161212: HKSQ Seminar on Industry 4.0 – Taiwan Experience
20161220: HKSTP TecONE BizLink for Business Acceleration

Training / Workshop:
20160416: Patent Analysis and Corporate Development Series 2016 - Extenics (可拓學)
20160419: Performance Management and Advanced Coaching Workshop
20160427: The 7 HABITS of Highly Effective People Workshop
20160512: HKSTP DIY Marketing Workshop 1 – What is Marketing
20160526: HKSTP DIY Marketing Workshop 2 – Marketing Management
20160607: HKSTP DIY Marketing Workshop 3 – Buyer Behavior
20160628: Innovation Product Development Seminar - Extenics (可拓學) application in Shenzhen
20160703: HKSQ Quality Philosophies Series – Deming Workshop
20160709: Post-WSCQ Seminar on Extenics (可拓學) and its application
20160720: HKSTP TecONE Seminar on drafting partnership agreement on R&D projects
20160804: HKSTP Seminar on Laboratory Safety & Conveyance of Hazardous Materials
20160810: Pre-Extenics Annual Meeting (全國第15屆可拓學年會) – Extenics Level 1 Exam
20160830: ESG Seminar – How to Control the Bargaining Table
20160905: CityU & HKIE Smart City Workshop 
201620161111: HKAS Training on RMP and PTP Accreditation

Visit:
20160109: HKSQ QoL Lei Yue Mun Village Heritage Walking Tour
20160130: HKSQ Student Project Competition 2016 – LSG Plant Visit
20160506: Visit to the Institute of Extenics and Innovation Methods and HKQAA Guangzhou office
20160603: HKSQ Technical Visit to University of Macau and Macau Quality Management Association
20160614: HealthBaby 10th Anniversary Visit to Geo-park
20160615: Visit to Cyberport for Quality Startup Scheme
20161108: Visit to the Ministry of Industry & Commerce, Laos
20161116-20: HKSQ Study Mission for Industry 4.0
20161202: HKSQ Student Project Competition Plant Pre-visit

Conference / Symposium / Forum / Summit:
20160222: HKSTP & TecONE Conference on Re-Industrialisation
20160318: ASTRI – HPE Conference on Big Data and Analytics for Smart City
20160322: HKQF Conference - "Collaboration with EQF and Implementation of CAT"
20160407: HKSTP APAC Innovation Summit 2016 Series – Internet of Things
20160516-18: ASQ World Conference on Quality and Improvement (WCQI) 
201620160708: The 1st World Summit for Chinese Quality (全球華人品質峰會)
20160728-30: The 12th International Conference "TRIZfest 2016"
20160811-12: The 15th Annual Meeting of the Extenics (全國第15屆可拓學年會)
20160820: Open Forum – Innovators meets Entrepreneurs
20160825: HKSTP APAC Innovation Summit 2016 Series – Sensors
20160921-22: ANQ Congress 2016 Vladivostok, Russia
20161209: HK Gifted Education Summit & Exhibition: STEM Policies and Practices
20161216: HKSTP 2nd Hong Kong & Guangzhou International Conference on Stem Cell and Regenerative Medicine
20161217: Hong Kong QFD Symposium 2016 

Visit to HKSTP:
20160408: IVE (Kwai Chung) Students visit to HKSTP
20160528: Dr Sun (MATRIZ) visit to the Science Park Laboratories
20160829: HKQAA & The People’s Government of Xinhui District Visit to HKSTP
20161121: CityU SEEM Students visit HKSTP

Invited Speaking:
20160125: HKSTP Briefing Session on HKQAA Hong Kong Registration – Start-ups
20160126: CUHK Guest Lecture for Quality Innovation in One Belt One Role and HKSQ Membership Drive
20160319: HKSTP the 2nd Briefing Session on HKQAA Hong Kong Registration – Start-ups
20160411: CityU APS Career Talk 
201620160722: IIE(HK) Innovation Talk on CIEDH & IISEAsia 2016
20160819: Cyberport Smart-Clinic Seminar on HKQAA Startups Registration Scheme
20161007: CUHK Guest Lecture for Innovation Management and HKSQ Membership Drive
20161007: HKIE Seminar on ISO Document Management System for Architecture, Engineering & Construction
20161008: HKQF Career Talk on Testing & Certification Industry 2016
20161026: HKSTP Lunch & Learn – Sustainability Team
20161123: HKQF 2nd Career Talk on Testing & Certification Industry 2016
20161127: CityU EngD(EM) Graduation Dinner & EngDSoc Annual Dinner 2016

Professional Gathering / Meeting:
20160115: HKETA Annual Dinner 
201620160122: HKSQ Student Project Competition 2016 - Briefing
20160127: Lunch with Prof. Jianjun Shi (IAQ Academician) in Hong Kong Science Park
20160129: HKSQ EGM & Exco Meeting 2016
20160312: HKSQ Student Project Competition 2016 - Presentation
20160415: HKIE MI Division Gala Dinner 2016
20160418: CUBIC Life Science Group Tea Gathering – Pharmaceutical & Nutraceutical Industry
20160507: The meeting for establishing the Innovation Alliance of the Extenics and its application and promotion
20160514: The International Academy for Quality (IAQ) General Meeting and Dinner
20160515: ASQ Fellow Lunch 2016
20160522: The meeting with Prof. Cai Wen for promoting the Extenics (可拓學) to Hong Kong
20160605: The 2nd meeting of the Innovation Alliance of the Extenics (可拓學)
20160622: CityU CSE Discovery and Innovation Gala 201620160622: ISSC 10th Anniversary and Annual Dinner 2016
20160707: The Pre-World Alliance for Chinese Quality (全球華人品質聯盟(籌)) Meeting
20160812: HKSQ AGM 2016 and QFD Seminar
20160821: Three Hundred Engineers Gathering to support Ir. Dr. Lo Wai Kwok
20160903: HKSQ Strategy Meeting 2016
20160908: HKQF the 7th TIC-ITAC Meeting
20160919: ANQ-CEC and Pre-WACQ Meeting & Dinner 2016
20161001: Lunch with Prof. Philip Chan and Post-Doctorate Fellows
20161017: HKQAA & Shaanxi Province Quality and Technology Supervision Bureau MOU Signing Ceremony
20161129: HKQF Partnerships Commendation Ceremony
20161201: CityU Inno-preneurship Mentoring Scheme Dinner
20161205: Dinner with Prof. Cai Wen during the first in-house training of the Extenics (可拓學) in Hong Kong
20161206: International PostDoctor Association (IpostDocA) Annual Dinner
20161208: HKTIC AGM and Annual Gathering 
201620161219: Inauguration Ceremony of PVCHK Exco and Gala Dinner 2016


2016年12月26日星期一

三少爺的劍

在今年聖誕節期間,看了小說「三少爺的劍」(不是電影)。有以下的見解:

(圖中劍名為「龍泉寶劍」,是本人在1992年在北京故宮買的。)

(1)  
英雄多情、濫情。有家底的不用錢可風流 (如三少爺),無家底不用錢都可風流,但武功要高 (如燕十三),因為羊毛出在豬身上。
通常英雄風流多溝錯女。(如三少爺溝了慕容秋荻(是魔女天尊),嚼完鬆重有手尾。有了私生子名「小弟」)
在痛苦中去玩窮富翁大作戰(如田北辰)。不過三少爺玩得比較徹底,化名「沒用的阿吉」。主角即是主角,依然有好多女粘過去。

(2)  
三少爺的劍描述最多的只有慕容秋荻和燕十三的對話及之後劍法的弱點和破解。反而燕十三的「奪命十三劍」描述更多。之後變出了強大劍法「第十四劍」,最後達到頂峰的「第十五劍」-「死」。
所以「三少爺的劍」看似無情實有情。「燕十三的劍」才是無情劍,連自己都殺才是最無情。
每個人心中都有自己的一把劍,它可以是你的興趣、事業、或任何你專注的事物。

(3)  
多餘的話、自說自話、明知故問、明懂不答、問非所答、答非所問。他們的話只有英雄與英雄才懂。不過很多都是廢話,正如李天命所說的「絕對空廢」。

名利、女人、權力」對「友情、親情、愛情」多是兩者不能同得。很多角色一出場就要死,無論出場時描述得幾厲害,他們都注定要橫死。
所以天下最厲害的劍,就是古龍手中的筆。

參考:
古龍 - 三少爺的劍 () 天地圖書有限公司出版 1997, 香港
古龍 - 三少爺的劍 () 天地圖書有限公司出版 1997, 香港



2016年12月20日星期二

HKSTP TecONE BizLink for Business Acceleration

BizLink was TecONE monthly event and this time invited professionals to share the fundamental elements for business acceleration.  BizLink offered a platform to learn from others and built up business network.  Mr. Michael Au (LEAP Program, HKSTP) was the speaker.  Firstly, he briefed our service including tailor-made consulting, strategic connections, mentor/domain expert, professional panel, etc.


Then he explained “Business Acceleration” meant that “Reach your milestone FASTER.”  He questioned to entrepreneurs “Are you ready for Business Acceleration?”  There are three stages below.
Stage 1 – Basic (0-1): it needed to focus on R&D, Proof of Concept (POC) and Proof of Market (POM) (Good concept did not necessary to have market.)
Stage 2 – Ready (1): It should have stable Revenue and to check its differentiation and Scalability.
Stage 3 – Acceleration (1-100): It achieved Product Market Fit (PMF) that is about customers (users) need.  It can be EMOTIONAL FIT or INTELLECTUAL FIT.  


Mr. Au also used POM tool – Minimal Viable Product (MVP) to explain how to test the market.  We didn’t need too many functions but minimum function that user needed.  He also quoted Kano model to explain the delighter (Delight Quality) to differentiate your product.  


Some case studies were briefed such as Instagram, Flickr, Yelp, YouTube and Slack.  They all served a specific need in the beginning and then stick core customer for product improvement.  Finally, the product became PMF.    


After that Mr. Au introduced 4 fundamental scopes for business acceleration. (You need to think the follow items)
1)      Investment
Why do you NEED that money? How much? For what?
Find the Correct Strategic Investor.
Align your target/Interest with investors.
1 Minute Pitching: Problem-Solution, Differentiation, Scalability, Team
2)      Team Expansion
Core members, management
Company by functions, by size
Regional offices – local wisdom
Cash burn
3)      New Product / Target Segment
New and similar product (e.g. Apple – iPod iPhone iPad)
New but different product (e.g. Daniel Wellington from watch to bracelet)
New Audience (e.g. Abbott – mike power for baby for mother for old lady)
Geographical (e.g. DinTaiFung, Insight Robotics)
4)      Business Model Changes
Direct Sales Channels
Physical shop eCommerce
Projects SaaS
Inhouse Outsource

He also said Key Performance Indicators were tool for progress check which could measure your company’s milestone.  There were three key KPIs below.
i) Conversion Rate (equal to or more than 100%)
ii) Churn Rate (客戶流失率) (If > 4%, it needs to rethink your business.  If >8%, your company will disappear in one year.)
iii)  Market Share

Mr. Au introduced AARRR model for checking user conversion.  In the left side funnel, many people expected the user decreasing like a funnel.  However, many user actually stopped use your produce after “Activation”.  If your product was Product Market Fit (PMF), users were not only retention but also referral to others and then made profit.  That the conversion rate would be more than 100%!


Finally, Mr. Au summarized three important points:
-          Set Milestone with KPI
-          Product Market Fit with MVP
-          Know your Churn Rate
He concluded to understand your differentiation from end user’s point of view.

The next speaker was Mr. Gomain Lai and he introduced his company and product which related to renewal energy (Wind Energy). 


His product differentiation included higher efficiency, lower installation cost, more economy per watt and more flexible to employ in City.  


After all presentation, each entrepreneur introduced their company and product within One minute.


At the end, we took a group photo for memory.


Reference:
LEAP program - https://www.hkstp.org/hkstp_web/en/what-we-do/nurture-technology-talents/leading-enterprises-acceleration-programme


2016年12月19日星期一

Inauguration Ceremony of PVCHK Exco and Gala Dinner 2016

I was honor to be invited by Prof. Philip Chan (Founding President - IpostDocA) to attend the Inauguration Ceremony of The Professional Validation Council of Hong Kong Industries (PVCHK) Executive Committee and Gala Dinner in honour of 2016 Honorary Fellowship and Fellowship Awardees on 19 Dec 2016.  We celebrated Dr. Eddie Liu Po Shing and Dr. William Poon awarded the Engineering Fellow (FEng) by PVCHK in 2016.  We took some photos for memory before the ceremony.  (Left: I, Ir. Sunny Lai (Modern Group), Dr. Tony Lee Kwong Yiu, Prof. PK Chan, Dr. Eddie Liu, Dr. William Poon and Dr. Yau Pak Man)


I also took a photo with Dr. William Poon and Dr. Yau Pak Man.  


I assisted him to take a photo with Dr Li S H, Eddy, BBS JP (President of CMA).


Then Prof. Philip Chan took a photo with Ir. HSU Ka Hung.


I met Prof. Winco K.C. Yung (PolyU) and he was past HKSQ exco member.  


In the beginning, group photo was taken for all awardees of honor fellow and fellow. 


Our table was 70 (totally 98 tables). We took a photo before gala dinner.
(Left: I, Mr. Andrew Keung (GM, Paul Y. Construction & Eng.), Mr. LC Yu (Chief Quantity Surveyor, CHEC), Sir Peter SP Ho (Kinton International Group Limited), Dr. Eddie Liu, Prof. Philip Chan, Dr. Yau Pak Man, Ir. Sunny Lai, Dr. Fred So and Dr. Kin Fung Michael Chow (Director, Provident Global Capital))


The Hon Gregory So Kam-leung (Secretary for Commerce and Economic Development) gave a welcome speech.  He said PVCHK was recognized awardees’ contribution in the industry. 


Then Ir. Dr. Raymond Ho (BBS JP MBE) arrived.


We took a group photo with him.


Mr Yeung Kin-man, Founder and Chief Executive of Biel Crystal (HK) Manufactory Limited, donated 2 million to PVCHK named “楊建文青年工業發展培育計劃”.


After that The Honourable C.Y. Leung (Chief Executive, Hong Kong Special Administrative Region) gave a guest speech.  He introduced the ITB and appreciated all Industrial professional in PVCHK.  He said we needed to lead re-industrialization through Government-Industry-University-Institute (官產學研) collaboration.  


After the group photo, all guests and awardee gave a toast to all participants.


Two Postdoc and fellow awardees took a photo with Ir. Dr. Raymond Ho.


Talk Show named “Innovation * Industry”. Dr Li S H, Eddy was MC and two speakers were Mr Yeung Kin-man and Prof. Timothy W. Tong (President, PolyU).  Mr. Yeung said as Entrepreneur who must be greedy and ambitious, so that your company could build larger and larger. In this highly competitive market, management was the most important such as lower failure ratio and higher productivity as your competitive force.  


Then Prof. Timonthy Tong said one of University roles is to supply talent for industry.  Mr. Yeung Kin-man invited one of his young staff who graduated in PolyU in 2006.  Only ten years served in Mr. Yeung’s company, he managed all iPhone projects!  He said selection of good boss was the most important!


Luck draw and dinner.  Ir. HSU Ka Hung’s table got the final prize!

Reference:


2016年12月17日星期六

Hong Kong QFD Symposium 2016

Hong Kong QFD Symposium 2016 was organized by Hong Kong Quality Function Deployment Association (HKQFDA) and co-organized by Asia Quality Function Deployment Association, Hong Kong Society for Quality (HKSQ), System Engineering and Engineering Management (SEEM), CityU on 17 Dec 2016.  Prof. Yoji Akao had first suggested QFD in Japan in 1966.  So the symposium aimed to celebrate the important milestone of 50th Anniversary of QFD and it was also the 2nd time held in Hong Kong.  Before the symposium, Minda and I took a photo in front of banner – 50 years of QFD.


Mr. Peter Fung (Chairman, HKSQ) was the master of ceremonies (MC) and he introduced today’s schedule and all guest speakers.


Then we took a group photo. 


In the beginning, Dr. Catherine Chan (President, HKQFDA) gave a welcome speech.  She said that QFD had been widely applied in various industries and this year was 50 years of QFD developed which was told by Prof. Yoji Akao when she studied with him.


The first speaker was Mr. Koji Tanaka (CEO, Kanjie Associates) who awarded Akao Prize in 2004 and he was director of Knowledge Management Society of Japan.  He promoted QFD in JUSE.  He had served MTR Cheung Sha Wan Station in 1973.  His presentation today entitled "QFD in Japan & Future Development of QFD".  


Mr. Tanaka said the traditional QFD expanded the practical use range and evolution of the job function deployment that created the 3rd generation QFD (e7-QFD). The total structure included basic knowledge of QFD, “Ba” and the expansion of the applied domain.


Then Mr. Tanaka briefed the “Ba” () that “The management is not to manage the member.  It is to make information between people and the stage of mutual sitmulation of the psychology.”  The characteristic of “Ba” is that “All the members can understand the contents by “Ba” and get possible to practice tacit knowledge such as the thought of the manager or the expert know-how”.  I found that it was similar to my paper using Magnetic Field domain approach which presented in ANQ Congress 2003 in Beijing.  So I will translate “Ba” to “Field” in English.


Mr. Tanaka further explained “Ba” using Knowledge Conversion Model (Socialization, Externalization, Combination and Internalization (SECI)) to utilize QFD making “Ba”. 


Finally, he explained the expansion of the applied domain.  There were two types of improvement included business processes and quality of duties.  Improvement of business processes included the following stages:
-          Clarification of the goal that you should achieve
-          Clarification of the job function
-          Connecting the goal with the job function
-          Setting of a guarantee item and the guarantee level for the accomplishment
-          Practice development of a design and the management of duties


At the end, Mr. Tanaka stated new product development aiming at value creation.  He mentioned the Value Creation System to us and concluded “The practice of the manager produces result of QFD” and “Even with managers, they cannot change the direction of the wind, but can control the sail freely.”


Dr. Catherine Chan (President, HKQFDA) presented appreciated certificate to Mr. Koji Tanaka.


The second speaker was Dr. Catherine Chan (President, HKQFDA; Secretary General, Asia QFD Association & Council Member of International Council for QFD) and her topic named "QFD from Japan to Global".  She said there were many new tools and skills added into QFD for the past 50 years.  Then she briefed the history of QFD since 1960s in Japan.  In that time, Japan companies faced from B2B to B2C.  One of pioneer companies employed QFD was Toyota.  


Then Catherine introduced Prof. Yoji Akao’s two earliest books in Japan in 1988.  In 1990s, Prof. Yoji Akao issued “Introduction to Quality Deployment” and co-authored with T. Ohfuji & M. Ono for two more books named “Quality Deployment Methodology Part I (1990) and Part II (1994)”.


After that Catherine briefed the development of QFD in USA from 1980s to 2000s. For instance, some institutes and companies employed QFD such as American Supplier Institute (1987), Kaizen Institute (1987), Ford Motor (1987) and General Motor (1990).  Then Prof. Yoji Akao’s books were translated into English since 1990.  QFD Institute was established in 1994 by Glenn Mazur.  


Catherine said House of Quality named by USA but it named as Quality Table in Japan.  At that time, many vehicle industries employed QFD so the 4-Phase Model (Design Requirement Part Characteristics Manufacturing Requirement Production Operations) was very popular. But it was one of models in QFD.  Voice of the Customer (VOC) then was focused.  Some people simplified QFD to Blitz QFD using one-page & all-at-one-glance design to speed up the operation of QFD.  Analytic Hierarchy Process (AHP) was also employed into the scoring that made its ranking more mathematically. 


In Asia, the first country introduced QFD was Korea through Korea Standards Association (1978 – 1995).  And then QFD came to Taiwan and the first Chinese QFD translated book in 1986.  QFD introduced to China by Prof. Akao in 1994.  QFD came to Hong Kong and HKQFDA established in 2009.  Catherine said it was similar development path in China from B2B to B2C and the main concept changed from “Product Out” to “Market In”.  So QFD would become more important in China.  


During the break, we celebrated the 50th anniversary of QFD.  We prepared the birthday cake and sang a song for it.  


All guests cut the cake together.


Then we distributed the cake and enjoy with all participants.


I took some photos with friends and quality professionals
(Left: Dr. Catherine Chan, Mr. XXX, Mr. Koji Tanaka, Mr. Jesmer Wong (SSI), Dr. Victor Lo, I, Mr. James Wang (Philips-China), Dr. Rita Wan (ISSC) and Dr. Jason Kong (ISSC))


(Left: Dr. Rita Wan (Chairlady, ISSC), Dr. Victor Lo and I)


(Left: Mr. Ricky Cheng (Managing Director, QP Group), Dr. Janson Kong (ISSC) and I)


The third speaker was Dr. Victor Lo (Founder, Institute of Systematic Innovation HK; Honorary Lecturer of IMSE Dept., HKU) and his presentation named "Form QFD to Innovative Quality Improvement (IQI)".  Firstly, he briefed QFD was one of the best tools to translate VOC to Product Specifications. 


Dr. Victor Lo then used Kano Model to express the requirement of customer increased time to time. He quoted Catherine’s presentation in the 1st QFD symposium (2012) “QFD and Innovation” that had relationship among them.  Dr. Lo proposed QFD process had Innovation during concept generation and evaluation as well as detailed design. 


After that Dr. Lo said innovation needed Method and System.  He explained “What is Innovation?” using his own definition that “Novel ways to solve problem that bring values”.  He believed Innovation equal to Problem Solving.  


Dr. Lo introduced Innovative Quality Improvement (IQI) model which based on Design Thinking, TRIZ, Six Sigma and CWQC.  It involved Innovation tools & techniques, Project Management and People & Team. 


Finally, Dr. Lo demonstrated his product 50 flash cards based on TRIZ principles and using PKII phases for problem solving.  


Dr. Catherine Chan (President, HKQFDA) presented appreciated certificate to Dr. Victor Lo.  


Prof. Xiong Wei (Director, Centre for Quality Management, Zhejiang University; VP, Asia QFD Association; Council Member, International Council for QFD) was the last speaker and his topic called "QFD in China and Chinese QFD theory".  He said “Akao gave his first QFD speech in China at an event of State Bureau of Quality Technical Supervision in June 1994 (with Ms. Lin MA as interpreter)”. Then Prof Yoji Akao gave lecture on QFD at Zhangjiajie, Hunan in 1997.


Prof. Xiong Wei said QFD in Japan was employed very common but it was not in China because of different in culture.  Then Prof. Xiong Wei came back to China and established QFD research team in 2003 and started to invite research student since 2006.  


Prof. Xiong Wei focused on Chinese culture such as “Relationship”(講情面), “Almost / Near” (差不多) and “Mild” (中庸), and then using different methods & models to solve these problems.  


After that Prof. Xiong Wei introduced the “Made in Zhejinang” and its positioning such as Innovation, Advancement, Responsibility and Collaboration.


The following model explained two important supports included Innovation and Quality through QFD.  So Prof. Xiong Wei concluded that we needed to make QFD more localization. 


Mr. Koji Tanaka presented appreciated certificate to Prof. Xiong Wei.  


After presentation of appreciation certificates to speakers, we took a group photo.
All guest speakers


All participants


Then I took a photo with Mr. Koji Tanaka and Prof. Xiong Wei for memory.



After the symposium, we had lunch together.


We then took a photo in front of CityU when we left.  


Reference:
Hong Kong Quality Function Deployment Association (HKQFDA) - http://www.qfdhk.org/
Hong Kong Society for Quality (HKSQ) - http://www.hksq.org/index.asp
Remember Prof. Yoji Akao - Father of Quality Function Deployment (QFD) - https://qualityalchemist.blogspot.hk/2016/10/remember-prof-yoji-akao-father-of.html

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