2016年10月29日星期六

Remember Prof. Yoji Akao - Father of Quality Function Deployment (QFD)

This is very sad news about Prof. Yoji Akao who was the founder of Quality Function Deployment (QFD), passed away at 88 years old on 24 Oct 2014.  We, Hong Kong Society for Quality (HKSQ), expressed hearty condolences to Prof. Yoji Akao 's family, friends and colleagues.  Prof. Yoji Akao is the first winner of the Ishikawa-Kano Award (IKA) in ANQ Congress Delhi 2010 (from 19-20 Oct 2010).  


Moreover, Prof. Yoji Akao got the Deming Prize for Individuals by JUSE in 1978. (https://www.juse.or.jp/upload/files/list_Deming_Prize_for_Individuals2016.pdf)

We met Prof. Yoji Akao many times in different conference.  I would like to share our meeting to remember Akao – Quality Guru. 
My first time met Prof. Yoji Akao in ASQ World Conference on Quality and Improvement (WCQI) 2006.


2016年10月26日星期三

HKCTC & HKAS Workshop on ISO 27001 ISMS Certification 2016

The Hong Kong Council for Testing and Certification (HKCTC), Hong Kong Accreditation Service (HKAS) and The Hong Kong General Chamber of Small and Medium Business co-organized a Workshop entitled “Workshop on ISO/IEC 27001 Information Security Management System Certification 2016” on 26 Oct 2016.  Certification of ISMS to ISO/IEC 27001 allows an organization to demonstrate that its information asset is adequately protected against information security risk. The workshop aimed to give an overview of ISO/IEC 27001 and discussed how to get prepared for the certification process.  Hong Kong Society for Quality (HKSQ) and Hong Kong Science and Technology Parks Corporation (HKSTP) are supporting organization.  Ms. Angela Wong (Vice-chairman, HKSQ) and I attended the workshop and took a photo for memory.


HKSTP Lunch & Learn – Sustainability Team

HKSTP Lunch & Learn activity was proposed by our Marketing Team and it aimed to share our knowledge inter-division/ inter-department so as to enhance our understanding what kind of job and role of our colleagues.  Sustainability Team was assigned to present on 26 Oct 2016.  Before the talk, we took a group photo.


2016年10月20日星期四

Apply Visa to visit Laos

I am planning to visit Laos in Nov 2016.  Laos is one of One Belt One Road countries that I never visit before.  This time, I will go with my wife to visit her classmate in Warwick University.  Moreover, I will also visit my ANQ friends’ company to understand more about Laos Quality Movement.  Today, I go to the Consulate General of the Lao People’s Democratic Republic to apply VISA.


Some traditional arts and sculptures were in the office.


And travel information about Laos was also found.


I would like to share the VISA application which cost HK$250 per people.  We add HK$50 per people to get it immediately. (Two people cost totally HK$600.)


I would also like to visit my ANQ friends - Mr. Thongdam Khounoudom (Director, Products Standard Division, Department of Industry & Handicraft, Ministry of Industry & Commerce, Laos) and Mr. Somphong Soulivanh (Deputy Director General of the Department of Industry and Handicraft, Ministry of Industry & Commerce, Laos).  We met in ANQ Congress 2013 in Bangkok.
(Left: I (HKSQ), Mr. Somphong Soulivanh (Laos), Mr. Thongdam Khounoudom (Laos), Dr. Ngo Van Nhon (Chairman, VQAH) and Mr. Ivan Chan (HKSQ))


Reference:
ANQ Congress 2013 Bangkok – Technical Visit - https://qualityalchemist.blogspot.hk/2013/10/anq-congress-2013-bangkok-technical.html



2016年10月17日星期一

HKQAA & Shaanxi Province Quality and Technology Supervision Bureau MOU Signing Ceremony

Mr. Peter Fung (Chairman, HKSQ) and I (HKSTP representative & Former Chairman, HKSQ) were honor to be invited by HKQAA to attend the MOU Signing Ceremony of Hong Kong Quality Assurance Agency and Shaanxi Province Quality and Technology Supervision Bureau (SPQTSB) (陝西省質量技術監督局).  Recently, the economy of Shaanxi Province has been accelerating and has played a pivotal role in the “One Belt, One Road” initiative.  HKQAA cooperated with SPQTSB to jointly facilitate the industry development in both Hong Kong and Shaanxi.  In the beginning, we took a photo with Mr. Bryan Peng (Assistant Director, HKQAA) (Left 1) and Mr. Nic Chan (Account Manager, HKQAA) (Right 1).


2016年10月12日星期三

HKCTC Seminar on Professional Integrity in Testing and Certification

The Hong Kong Council for Testing and Certification (HKCTC) and Hong Kong Accreditation Service (HKAS) co-organized a seminar entitled “Accreditation for Medical Laboratory – The Road Towards Quality and Competence” on 12 Oct 2016.  Medical laboratories provide essential support to the medical sector.  Accurate and reliable laboratory services are crucial for proper clinical diagnosis and treatment.  It is important for medical laboratories in Hong Kong to obtain formal recognition of their testing competence and standard through laboratory accreditation.  The seminar aims to introduce the medical testing accreditation and share the experience of obtaining accreditation and its benefits. 


The first speaker was Ms. Bella Ho (Senior Accreditation Officer, HKAS) and her topic entitled “Accreditation Service for Medical Laboratories”. She said the first launch of HOKLAS based on ISO 15189 was on 16 Feb 2004.  Before that accreditation was employed ISO 17025 included NATA.  The ISO 15198 Particular requirement for quality and competence of medical laboratories was published in Dec 2003. 


2016年10月8日星期六

HKQF Career Talk on Testing & Certification Industry 2016

The Career Talk on Testing and Certification Industry 2016 for secondary school was co-organized by Hong Kong Association for Science and Mathematics Education (HKASME), Hong Kong Qualification Framework (HKQF), The Hong Kong Council for Testing and Certification (HKCTC) and Hong Kong Accreditation Service (HKAS) and held on 8th October 2016 at Heung To Secondary School (Tseung Kwan O). 


Before the talk, we took a group photo for memory.
(Left: Mr. Matthew Yien (HKQF), Ms. Ng Kai-fung Maria (Senior Executive Officer (Tesitng and Certification), HKCTC), Mr. B. Ng (HKASME), Ms. Kathy Choi (Food Certification Officer, SGS), Dr. Wong Ching-hang Daria (Senior Scientific Officer, HKAS), I, Mr. Keff Lau (Managing Director, ANSECO – AsiaInspection Group) and Ms. Fung Ka-Wing (Senior Manager, HKQF))


In the beginning, Mr. B Ng (Sir) introduced each speaker and presented souvenir.


The first speaker was Dr. Daria Wong and her topic entitled “Understanding Testing and Certification”.  Her presentation covered the introduction of Testing, Inspection and Certification, HKAS and HKCTC, as well as, profile of the TIC industry of Hong Kong.


Dr. Daria Wong briefed each testing included Toys and Children’s Products, Textile, Medical Testing, Jewelry, Food, Chinese Medicine, as well as different Certification Services in Hong Kong.  Then she briefed the services in Hong Kong Accreditation Service (HKAS) included HOKLAS, HKCAS and HKIAS.


So many students attended the talk in Saturday morning!


Keff Lau (Managing Director, ANSECO – AsiaInspection Group) was the second speaker and his presentation named “Consumer Product Testing Industry in Hong Kong and Chance for Students”.  He said that TIC industry had grown substantially since 1980s.  


Then he briefed the Certification Scheme for Testing Personnel (PCSTP) from Hong Kong Association for Testing, Inspection and Certification (HKTIC) which included Chemical, Construction Material, Electrical Product, Microbiological, Textile & Garment, as well as, Toys and Hardlines.  There were four new disciplines included Calibration, Environmental, Food and QA.


Finally, he mentioned three general paths of career development for student and they were Business, Technical and Operation.  Three paths could become management at the end.


I was the third speaker and represented Industry Training Advisory Committee for Testing, Inspection & Certification Industry (TIC-ITAC) under Hong Kong Qualification Framework (HKQF) to give the career talk.  Firstly, I played HKQF – TIC video (https://www.youtube.com/watch?v=AqwJspmkdYw).


Then I briefed the career path of TIC industry from Technical Personnel to Supervisory Personnel and then to Managerial Personnel.


I also briefed the quality and innovation movement in Hong Kong, as well as, introduced Professional Association (e.g. Hong Kong Society for Quality) and Hong Kong Science and Technology Park.


When I mentioned my career experience, I quoted Steve Jobs Stanford Commencement Address (2005) that “You can’t connect the dots looking forward, you can only connect them looking backwards.  So you have to trust that the dots will somehow connect in your future.” Finally, I showed my connection of dots in my past experience.


Ms. Kathy Choi (Food Certification Officer, SGS) was the last speaker and who is the winner of the Award Scheme for Learning Experiences in TIC discipline.  She would like to share her background, study and working experience to students.


She shared the requirement of Food Certification Officer which included Food related degree, 3 to 5 year Food related experience, independent, integrity and good communication skill.  


Finally, she mentioned the development of TIC industry including R&D, Testing, Technology Support, Inspection, QA, Consultancy, Certification, Product Research and Improvement, etc.  


Reference:
Hong Kong Association for Science and Mathematics Education (HKASME) - http://hkasme.org/
Testing, Inspection and Certification Industry Training Advisory Committee (ITAC) - http://www.hkqf.gov.hk/ind/en/tic.aspx
Members of Testing, Inspection and Certification Industry Training Advisory Committee (ITAC) at http://www.hkqf.gov.hk/guie/com_ITAClist_TIC.asp


2016年10月7日星期五

HKIE Seminar on ISO Document Management System for Architecture, Engineering & Construction

The Hong Kong Institution of Engineers (HKIE) – ITD, END, CAD & AMC divisions organized the seminar named “ISO Document Management System for Architecture, Engineering and Construction (AEC)” on 7th Oct 2016.  In daily workflow and business operation, it is inevitable for construction firms to deal with numerous documents from suppliers, partners and customers, whereas traditional practice of manual filing requires excessive manpower and lower the productivity. In this seminar, the use of IT technologies to assist AEC firms on document management to improve efficiency was discussed.  In the beginning, Ir. Ricky K.T. Wan (Committee Member, ITD, HKIE) introduced the topic and gave opening speech.


Ms. Emma Wong (Business Development and Marketing Manager, Computer and Technologies Holdings Ltd.) was the seminar MC.


I was honor to be the first speaker invited by Mr. Steve Yeung (VP, Computer and Technologies Holdings Ltd) and my topic named “ISO Management System at HKSTP (eDMS past, present & future)”.  Firstly, I introduced HKSTP vision, mission and values.  We would like to achieve that through 3 key words: Connect, Collaborate and Catalyse.


Then I introduced HKSTP’s ISO journey included ISO 9001, ISO 14001, OHSAS 18001, ISO 27001, ISO 17025 (CNAS & HOKLAS), and ISO 50001 since 2004.


After that I briefed the ISO 9001:2015 new requirements and focus areas.  I explained the “Document” characteristics included “Communication of Information”, “Evidence of Conformity” and “Knowledge Sharing”.  Then the Documented Information in Session 7.5 of ISO 9001:2015 was briefed.  


Finally, I briefed the development history of electronic document management system since 2004. I asked one of our engineers to program the electronic document system (EDS) for small scale use in laboratory.  After the corporate decision to expand our ISO 9001 QMS from laboratory to the corporation, we needed to enhance the existing EDS.  We employed VitalDoc and tailor-made different ISO workflow so as to fill security requirement.  In 2009, we employed the new system named electronic document management system (eDMS).  Recently, we would like to further enhancing our eDMS to be more user-friendly and compatible to other system in Corp IT. 


The second speaker was Ir. Harry KY Chan (Chartered Civil Engineer, Datawise Limited) and his topic entitled “Digitisation Construction Management”.  He would discussed Data Driven Construction Management, Enterprise Content Management and Construction Management of Cost Control.


Firstly, he defined the digitization in construction management through the Building Information Model (BIM) from Cost estimate package to E-tendering to Cost/schedule management and to Facility management.


Then he mentioned the Data Driven Framework in five steps.  However, construction industry in Hong Kong was struggling to cope with “Reporting”.  From global survey, the current status that construction industry was under “Document centric state”, automotive industry was under “Transition state” and Defence / Nuclear / Aerospace Industries were under “Advanced digital state”.  


Ir. Harry Chan said a good DMS was full visibility of all projects information, cost, progress and forecast at finger tips.  However, most construction SMEs depended on Excel spreadsheets.  The following diagram showed that if the degree of complexity in task increased, the difficulty in solving problem was also increased.  Finally, he concluded that the construction industry had the potential to become fully integrated based on an end to end, digital process from a common, real time, database of information, to design buildings.


Mr. Tommy Choi (Business Development Manager, Computer and Technologies Holdings Ltd) was the last speaker and his presentation was “Practice makes perfect: Practical use of Document Management Solution”.  He introduced Enterprise Information Management (EIM) solutions included Capturing, Sharing and Processing.  


Then he introduced VitalDoc AEC for New Engineering Contract (NEC) process.  They developed the VitalFlow - process management.  


At the end, he demonstrated the hardware (scanner) and software for quick scanning and recording for documents archive.  It was very fast scanner and software response was very good during the demonstration. 


Then all speakers took a group photo with Ir. Prof. Louis Lock and HKIE committee members.  


Group photo with C&T group (the 2nd Right was Mr. Steve Yeung.)


Reference:
HKIE-IT Division – http://it.hkie.org.hk/


CUHK Guest Lecture for Innovation Management and HKSQ Membership Drive

I was honor to be invited by Prof. C.H. Cheng (Associate Dean of Students, Lee Woo Sing College & Associate Professor - Department of Systems Engineering & Engineering Management, CUHK) again to be speaker for the the class ENGG2600 Technology, Society and Engineering Practice" on 7 October 9, 2016 2016.  This time we gave the talk early (not in Jan 2017) because we would like to promote HKSQ Student Project Competition. Before the talk, I took a group photo with Prof. Cheng and all students.


My presentation is separated into three parts.  The first part was “ISO Management System at HKSTP”, and the second part was “Introduction of Hong Kong Society for Quality (HKSQ)” and the last part explained “Innovation Management”.  


Firstly, I briefed HKSTP Integrated Management System and some background information of Science Park such as number of employees and companies, etc.


Then I mentioned our three platforms included “Robotics”, “Healthy Ageing” and “Smart Cities”.  Moreover, Reindustrialization was also discussed.  I believed the student selected the Systems Engineering and Engineering Management would be fit the future need.  


And then I introduced the background of Hong Kong Society for Quality (HKSQ) and different certification schemes.  Then I also introduced HKSQ membership and company-based student project competition. (Remark: CUHK team was won the 1st runner up).

Finally, my topic named “Innovation Management – Trend, Tools and Standards in Quality Perspective” which was presented in the the 7th Forum for Council of Industrial Engineering and Logistics Management Department Heads (CIEDH2016) and the 5th Institute of Industrial and Systems Engineers Asian Conference (IISEAsia2016) on 22nd July 2016.

I explained the idea between Quality and Innovation firstly.  I observed there had overlapped area which most related improvement.  Since we were quality professional, we focused on Quality Innovation that Innovation is subset in Quality field.  


Then I briefed the history of Quality and Innovation.  I also briefed the different famous Innovation Tools which separated into human-centered innovation including Brainstorming (1939), Creatology (1951), NM Method (1970), Six Thinking Hats (1985), Thinkertoys (1991) and Design Thinking (1987); as well as, systematic engineering innovation including TRIZ (1956), USIT (1995) and Extenics (1983).  


Finally, I proposed the Quality and Innovation Management System Model which was combined the ISO 9001:2015 and CEN/TS 16555-1 to -7.


Reference:
HKSQ company-based student project competition - http://www.hksq.org/company_based_competition.htm
20140113: CUHK Guest Lecture for Quality Management in Science Park Laboratory and HKSQ Membership Drive - https://qualityalchemist.blogspot.hk/2014/01/cuhk-guest-lecture-for-quality.html
20150119: CUHK Guest Lecture for ISO Journey in Science Park Laboratory and HKSQ Membership Drive - https://qualityalchemist.blogspot.hk/2015/01/cuhk-guest-lecture-for-iso-journey-in.html
20160126: CUHK Guest Lecture for Quality Innovation in One Belt One Role and HKSQ Membership Drive - https://qualityalchemist.blogspot.hk/2016/01/cuhk-guest-lecture-for-quality.html



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