Activities Summary 2014

I would like to summarize all quality related activities I participated in 2014 as follows:
Seminar x34, Training/Workshop x5, Visit x14, Forum x6 and Conference/Symposium x13,
Arrange visit to HKSTP x5, Invited Speaking x7, Teaching course x1 and Professional Gathering x 14.
ASQ Influential Voice article x10

Seminar:(YYYYMMDD)
20140125: HKSQ Seminar on “A Strategic Direction for Hong Kong Wine Industry” (HKSQ)
20140128: The Executive Study Group (ESG) seminar - Sales Strategy to Align Sales Force (HKSTPC)
20140211: HKSQ Seminar on “Enterprise Risk Management - the MTR Practice” (HKSQ)
20140220: China ICT Innovation and Entrepreneurship Seminar (PolyU & CityU-EngDS)
20140225: HKCTC Seminar on ISO 50001 EnMS and Certification (HKCTC & HKAS)
20140312: The Executive Study Group (ESG) seminar – Time Management (HKSTPC)
20140319: HKSTP Seminar to gain trust from business partners by using management tools (HKSTP & HKQAA)
20140319: 新科技電視廣播－ＩＴ行業末來發展的契機 (王維基) (CityU)
20140403: Innovation and Entrepreneurship Seminar (PolyU & CityU-EngDS)
20140411: Intellectual Property (IP) Management for Innovators Seminar (PolyU & CityU-EngDS)
20140504: The Enterprise Management Gurus Seminar (企業管理大師講座) (HKPC)
20140526: Warwick Alumni Event - The Cancer Revolution
20140529: Seminar on New Policies related to Shenzhen Science and Technology Funding Program (深圳市科技計劃政策介紹會) (CityU Shenzhen Research Institute)
20140530: Seminar Celebrating the WMD, the WAD and the WSD 2014 (HKCTC, SCL, GL, HKAS & PSIB)
20140608: HKU Public Lecture on Gene and Cancer & Stem Cells (HKU)
20140610: PRMIA Seminar on Enterprise Risk Management (PRMIA & CityU)
20140620: Distinguished Entrepreneur Series: Recipes for Success (MITEF & HKSTPC)
20140623: The Service Process Innovation (TRIZ) Seminar (【服務業流程創新TRIZ】研討會) (HKPC & ISIHK)
20140627: The Executive Study Group (ESG) seminar - Cost Strategy (Secret Formula of Zara) (HKSTPC)
20140711: HKQAA Seminar on New Trend in IT Management (HKQAA)
20140714: IRCA & CQI Seminar on Risk Based Audit (IRCA & CQI)
20140715: HKSTP Seminar on IP Strategy for Start-Ups (HKSTPC)
20140725: HKSQ AGM Seminar "Why an innovation-based business should consider IP audit? " (HKSQ)
20140728: Seminar on Lipid Metabolomics Expanding Role in the Omics Evolution (HKSTPC & CUBIC)
20140825: HKSTP Seminar on Business Model Canvas (HKSTPC)
20140828: CityU IIPCC Entrepreneurship & Innovation Seminar (CUBIC)
20140905: The Executive Study Group (ESG) seminar –Social Media Strategy (Xiaomi 小米科技) (HKSTPC)
20141101: HKSQ World Quality Month (WQM) Seminar – The Culture of Quality Research Study (HKSQ)
20141102: InnoTalks named “An Overview of Systematic Innovation” (ISIHK)
20141107: HKSQ Quality of Life Series: Neck and Shoulder Pain Prevention Seminar (HKSQ)
20141126: HKQAA Seminar on New Standard of Food Safety (HKQAA)
20141201: HKQAA Seminar on ISO 9001 & ISO 14001 Revisions (HKQAA)
20141204: HKICA Seminar on Quality, Certification & Professionalism cum Annual Dinner (HKICA)
20141217: ASTRI Seminar on DNA Biosensing in CMOS (ASTRI)

Training / Workshop:
20140112: HKSQ Oyster Shucking and Wine Pairing Workshop (HKSQ)
20140114: ICAC Training Workshop for HKAS Accredited Organizations (ICAC & HKAS)
20140114: HKSTLA's BUD Project Conclusion Workshop for the 8 Industries (HKSTLA)
20140122: Training Course "ISO Guide 35: Current Requirements and Proposed Revision" (HKAS)
20140221: The workshop on Laboratory Safety (HKSTPC)

Visit:
20140111: Technical Visit to Vitasoy International Holdings Limited (ISIHK)
20140119: HKACM Classmates Visit to CUHK Herb Garden (HKACM)
20140222: HKSQ Company Based Student Project Competition plant visit to Hong Kong Organic Waste Resources Centre (HKOWRC) (有機資源再生中心) (HKSQ)
20140315: HKSQ Student Project Competition 2014 - Site Visit to Kee Wah Bakery (奇華餅家) (HKSQ)
20140415-18: HKSQ Study Mission to Hangzhou and Shanghai (HKSQ)
20140425: HKSQ Technical Visit to Towngas - Quality & Innovation (HKSQ)
20140426: CQI Site Visit to HK-ZhuHai-Macao Bridge - Reclamation Work (CQIHK)
20140523: Visit to Crosby Management Institute (China), Beijing
20140606: HKSQ Wine Cellar Visit cum Wine Storage Management System Seminar (HKSQ & HKQAA)
20140607: Visit to LSG Sky Chefs for HKSQ Corporate Membership (HKSQ)
20140627: Visit to CityU Apps Lab (HKSTPC)
20140909: HKSQ Visit to Shenzhen Association for Quality (SZAQ)
20141120: HKSQ Student Project Competition 2015 – Pre-visit GP Batteries International Limtied (HKSQ)
20141212: HKSQ Technical Visit to Alibaba Hong Kong (HKSQ)

Conference / Symposium / Forum:
20140315: The 2nd Chinese Quality Forum (華人品質論壇) in CityU (HKSQ, CAQ, CSQ, SQI & SQAT)
20140327-28: World Internet Developer Summit 2014 (HKSTPC)
20140328: HKIE MI Symposium – Innovation and Technology for Business Evolution (HKIE, ISIHK & HKSQ)
20140512: CityU 3rd Distinguished Alumni Award Reception cum SEEM Industrial Forum (CityU)
20140516-17: The Spring Research Conference on Systems Engineering and Management Science 2014 (SRC-SEMS'14) (SEEM, CityU)
20140524: The Innovation of the China Quality - 2014 The 7th Zero Defect Management International Summit (中國品質的創新峰會—第七屆零缺陷國際峰會) (Crosby Management Institute (China) & HKSQ)
20140805-08: ANQ Congress 2014 Singapore (ANQ, SQI)
20140829: HKETA Symposium on Innovation & Technology 2014 (HKETA & HKSTPC)
20140903: The ASTRI Industry and University Consultation Forum (IUCF) (ASTRI)
20140915: Open Forum on Strengthening Hong Kong’s Economic Competitiveness (ITC)
20140923-24: CityU 30th Anniversary Technology Forum (CityU)
20141004: Public Forum on Gutter Oil (地溝油) (HKFSTA)
20141013: CityU “Big Data Forum: Development, Analysis and Utilization” (CityU)
20141019-22: The International Conference on Quality (ICQ) 2014 in Tokyo, Japan
20141112-14: OUHK Testing and Certification Conference
20141128: HKQAA 25th Anniversary Forum & Celebration Cocktail Reception
20141203: HKSTP APAC Innovation Summit 2014 (HKSTPC)
20141203: CLP Power QCC Convention 2014
20141205: Hong Kong Venture Capital & Angel Investment Conference 2014 (HKSTPC)

Visit to HKSTP:

20140510: Hong Kong Student Science Project Competition 2014 (in HKSTPC)
20140815: Mr Randy DOUGHERTY (Chair and President of International Accreditation Forum (IAF)) visit to HKSTPC Laboratories
20141110: CityU TQE Students visit HKSTP
20141114: OUHK Testing and Certification Conference – Technical Visit to HKSTPC
20141122: CityU BCH MSc Students visit to HKSTP Laboratories

Invited Speaking:

20140113: CUHK Guest Lecture for Quality Management in Science Park Laboratory
20140301: Guest speaker for CityU EngD Society AGM Talk & Dinner
20140323: HKSQ Career Talk on Medical Device and Pharmaceutical Industry (Youth Employment Start (Y.E.S.))
20140427: Career Prospectus in Food Related Industries 2014 (HKFSTA)
20140920: CityU EngD (EM) Gathering Talk – Innovative Entrepreneurship & 3D Printing
20141118: Greeting message to Pakistan’s 13th International Conference on Quality Improvement
20141122: CityU AP 25th Anniversary Homecoming (My talk named “Connecting the Dots – From Student to Adjunct Professor”)

Teach courses in CityU:
2/09/14 to 12/31/14: BCH 6116 "Quality and Environmental Management for Laboratory"

Professional Gathering:

20140219: HKSQ Dinner with Mr. Anshuman Tiwari (ASQ Fellow & Influential Vocies)
20140509: Dinner with Dr. Ronald Sequeira and Dr. Cathy Lee (CityU)
20140522: ISSC Six Sigma Networking Night 2014
20140615: HKSQ Dinner with John Hunter (Deming Institute)
20140709: HKSQ Dinner for Professor Shu YAMADA
20140806: HKSQ Dinner with Ms. Patricia C. La Londe (Chairlady, ASQ) and Mr. Denis J. Devos (QMD, ASQ) in Singapore during ANQ 2014
20140905: 2014 Local Healthy Agricultural Produce Dinner and HKSQ Student Project Competition Winner Award Presentation (HKFSTA)
20140918: HKSQ Dinner with Mr. Fred Zhang (ASQ China)
20140926: IIE(HK) 34th AGM cum Annual Dinner
20141105: HKSQ Dinner with Ms. Jane Seddon (Chairman, Process Management International (PMI))
20141210: HKTIC AGM and Annual Gathering 2014 (HKTIC)
20141215: HKQAA Hong Kong Cooking Oil Registration Scheme Launching Ceremony cum Pilot Programme Presentation Ceremony
20141220: EMDA Big Data Analysis Awards 2014 (EMDA & CityU EngD Society)
20141230: HKSQ Dinner with Dr. Yury Gusakov (HKSQ)

HKSQ Dinner with Dr. Yury Gusakov

We are honor to have dinner with Dr. Yury Gusakov (Managing Director of Gost-Asia Pte Ltd.) during his business trip passed Hong Kong on 30 Dec 2014. Dr. Yury Gusakov is the 1st Vice President @CEO, Russian Organization for Quality (ROQ). Moreover, he has elected to be Chairman of Asian Network for Quality (ANQ) for coming 2 years (2015-2017). This dinner meeting aimed to exchange ideas as ANQ members for activities, needs and perspectives.

Dr. Yury Gusakov and Mrs. Olga Gusakov presented Russian Porcelain to us.
(Left: Ms. Angela Wong, I, Mrs. Olga Gusakov and Dr. Yury Gusakov)

Ms. Angela Wong (Vice-chairman, HKSQ) presented a souvenir (Chinese Tea) to Dr. Yury Gusakov and Mrs. Olga Gusakov.

Then Dr. Yury Gusakov led a fruitful discussion included ANQ 2016 preparation, UNESCO Chair for “Quality of Life”. We proposed to use the reserved ANQ surplus in HKSQ for sponsoring student to participate ANQ Congress and submitted paper. I suggested to inviting speaker from ANQ members for ANQ CEC training in future. Dr. KS Chin suggested about mutual recognition mechanism in ANQ CEC course among members.

After that we enjoyed Cantonese cuisine and we took a photo for memory.

We all are looking forward to meet Dr. Yury Gusakov and Mrs. Olga Gusakov again in ANQ 2016 Russia.

Reference:
HKSQ - www.hksq.org
ROQ - http://www.mirq.ru/
ANQ - http://www.anforq.org/
More information about Dr Yury Gusakov at http://www.sbf.org.sg/public/eventsvc/otherevents/events20090617.jsp
UNESCO World Conference on Education for Sustainable Development - http://www.unesco.org/new/en/education/events/calendar-of-events/education-global-conferences/

My ISO Journey of 10 years in Science Park

Hong Kong Science and Technology Parks Corporation (HKSTPC) has recognized as Outstanding Organization with Comprehensive Management Systems by Hong Kong Quality Assurance Agency (HKQAA) in their 25th Anniversary Recognition Program on 28 Nov 2014. Ir. Dr. The Hon WK Lo (Chairman of HKQAA) presented the award to Mr. Kevin Edmunds (Senior Manager, Sustainability Development) and I (Manager, Quality System).

http://enewsletter.hkstp.org/60/en-us/news/6

The trophy is showed below.

I would like to share my 10 years ISO Journey in Science Park since Dec 2003. At that time, I was consultant (The first one man SOHO consultant achieved HKQAA ISO 9001 certification with cert. no: CC2286 in 2002.) and provided service to Science Park. Then, I have joined Science Park as Manager (Quality System) since Jan 2007. Quality related works in Science Park are summarized below.

ISO 9001 – Quality Management System (QMS)
I started my project in Science Park since Dec 2003 to assist Product Analysis Laboratory (PAL) (previous name of IC Failure Analysis Laboratory (ICFAL) and Material Analysis Laboratory (MAL)) to achieve ISO 9001. At that time, the laboratory was less than 10 people. After that the scope extended to IC Development Support Centre (ICDSC) (included Probe & Test Development Centre (PTDC) and Reliability Laboratory (RL)), and to IC Design Centre (ICDC) in May 2004. The scope extended continuously including Solid State Lighting Laboratory (SSLL) (previous name of Photonic Development Testing Centre (PDTC)) in Mar 2005, IP Serving Centre (IPSC) in Nov 2006, Wireless Communications Test Laboratory (WCTL) in Jul 2007, PV Testing Laboratory (PVTL) and Biotechnology Support Laboratory (BSL) in Jun 2009. So that the whole Technology Support Centre (TSC), included all laboratories, achieved ISO 9001 QMS with about 45 engineers in 2009.
In 2008, top management would like to extend ISO 9001 QMS from Laboratory to whole corporation. First, we performed a corporate-wide exercise to define a unique code for all documentation in the HKSTPC and started the Corp ISO project in 2009. I re-activated our electronic documentation management system (eDMS) to fulfill the document control requirements. The first stage was to extend the ISO 9001 from Laboratory to my division named Business Development and Technology Support (BDTS) which included TSC, Incubation Program and Industry & University Collaboration (IUC) and completed in Mar 2010. Moreover, our team got the performance recognition on 13 May 2010. Then, I was in-charge the Corp ISO 9001 project to assist different divisions to complete the ISO 9001 certification included Project & Facilities (P&F) in Dec 2011, Publicity & Communication (P&C) in Mar 2011, Finance & Corporation Service (F&CS), HR, IT & IA in Mar 2012, and Marketing & Sale (M&S) in Feb 2012. Finally, we achieved Corporation ISO 9001 certificate in Mar 2012.

ISO/IEC 17025 – Quality Management System for Laboratories
I had developed a test method named “Test Method for Measurement of Thickness of Metallic Coatings by Measurement of Cross-section with a Scanning Electron Microscope” which based on ASTM B748-90 (Reapproved 2010) for IC Failure Analysis Laboratory (ICFAL) and achieved ISO/IEC 17025 under Hong Kong Laboratory Accreditation Scheme (HOKLAS) since Sep 2005. The same method had extended to Material Analysis Laboratory for HOKLAS accreditation in Jun 2011. The other method I developed was “Determination of delamination using scanning acoustic microscope after preconditioning in accordance with IPC/JEDEC J-STD-020D” and accredited in Jun 2008. In addition, I got the best paper award in ANQ Congress 2014 and my paper entitled “Investigation on the Measurement Uncertainty of Scanning Electron & Acoustic Microscopy under HOKLAS scheme”. On the other hand, I worked with WCTL team to seek China National Accreditation Service (CNAS) accreditation for 3GPP pre-conformance test in Aug 2010 and then our team got performance recognition for CNAS on 16 Feb 2011.

ISO/IEC 27001 – Information Security Management System (ISMS)
Since ICDC and IPSC handled customer’s semiconductor design and IP, top management decided to implement Information Security Management System in ICDC & IPSC first. I developed the ISO/IEC 27001 ISMS and InfoSec FMEA for risk assessment in ICDC & IPSC which have certified by HKQAA since Feb 2008. Then we extended and upgraded ISO/IEC 27001 from version 2005 to version 2013 to the whole TSC in Dec 2014. Our team members got the performance recognition on 5 Aug 2008. Moreover, I wrote a paper named “Integration of Quality Management System and Information Security Management System - HKSTP implementation case” for ANQ Congress 2009 and got the best paper award.

OHSAS 18001 – Occupational Health and Safety Management System (OHSMS)
Both Quality and Safety are important in our laboratories; therefore, we have implemented and certified OHSAS 18001 OHSMS in TSC by HKQAA since Mar 2009. Our team also obtained performance recognition on 30 July 2009. After that the whole corporation has been extended to achieve OHSAS 18001 certification in Mar 2011. I had joined the Safety & Health Poster Design Competition (Workplace) and got Bronze Award on 5 Dec 2012.

ISO 14001 – Environmental Management System (EMS)
Safety Health & Environmental (SHE) team led corporation and our team led laboratories to implement EMS and achieved the ISO 14001 certification in Mar 2013.

ISO 50001 – Energy Management System (EnMS)
P&F team led the ISO 50001 EnMS implementation in the building of Bio-Informatics Centre and achieved the first ISO 50001 Energy Management System certification in Hong Kong by SGS in Jun 2011. The certificate presentation was arranged in the 2nd Occupational Safety and Health Conference in Science Park on 26 October 2011.

The ISO milestone is showed as following diagram.

Some achievements through team work are summarized in the following Performance Recognition.

· HKSTP Certificate of Performance Recognition (In recognition Excellent Performance in ISO 27001 project in ICDC & IPSC of HKSTP) on 5th August 2008

ICDC & IPSC Team: Short Cycle Time and employed new technology approach such as InfoSec FMEA.
Awardee: Tinny Lui, Mike Chow, CF Wong, Daniel Yu and Lotto Lai (QS)

· HKSTP Certificate of Performance Recognition (In recognition Excellent Performance for implementing Occupational Health and Safety in Technology Support Centre) on 30th July 2009
Lab Safety Working Group: Short Cycle Time and complete all AFI within one month, reduce risk consideration by Insurance Company
Awardee: Peter Lee and YC Lee (PTDC), Eric Chan (ICFAL), Kenneth Chu (MAL), CF Wong (ICDC), Timothy Ng (PVTL), SP Ho (BSL), KW Wong and Thomas To (WCTL), TM Lau (ICFAL & RL) and Lotto Lai (QS)

· HKSTP Certificate of Performance Recognition (In recognition Excellent Performance for Development of Solar Energy Cluster) on 30th July 2009
Solar Energy Working Group: Hong Kong-Shenzhen Business Model - R&D facilities in Hong Kong and manufacturing capabilities in Shenzhen, forming a full value chain
Awardee: Wallace Cham & Kam Liu (P&F), Alfred Chau (Fin), WC Wong (Mkt), Timothy Ng, Lotto Lai and Peter Yeung (BDTS)

· HKSTP Certificate of Performance Recognition (In recognition Excellent Performance for Corporation ISO 9001 Project - Stage 1: BDTS) on 13th May 2010
BDTS Team: First step for Corp ISO project and upgrade eDMS with Short Cycle Time
Awardee: Eva Yeung, Winky Lau and Tiffani Lai (Incubation), Pauline Ko (IUC), Canny Kwan (MAL), Gary Lo (ICFAL), Tinny Lui (ICDC & IPSC), KW Wong (WCTL), SP Ho (BSL), CK Kwok (PVTL), Phyllis Lui (ADM), Sunny Lai and Lotto Lai (QS)

· HKSTP Certificate of Performance Recognition (In recognition Excellent Performance for CNAS Accreditation in Wireless Communications) on 16th February 2011
WCTL Team: Greater recognition to the top tier mobile companies to carry out their test here with confidence
Awardee: Peter Yeung, Thomas To, Eva Cheung and KW Wong (WCTL), Bruce Chan (PTDC), Christine Hui and Shirley Ho (CSO), Sunny Lai and Lotto Lai (QS)

· HKSTP Certificate of Award (In recognition of Mr. Lotto Lai for Bronze Award in Safety & Health Poster Design Competition (Workplace)) on 5th December 2012

I joined the competition and my poster statement was “Emergency! Press Emergency Button in Laboratory! ”.

Knowledge Transfer Projects
Moreover, I would like to share some projects which related to QMS knowledge transfer to our incubatees (Start-up companies).

I) HOKLAS Accreditation

Vitargent (International) Biotechnology Limited (Vitargent) is one of our incubatees in Incu-Bio scheme. Quality System Unit (QS) of TSC assisted Vitargent to achieve HOKLAS accreditation to perform the specific tests “Determination of the acute toxicity of waste water to zebrafish eggs (Danio rerio) (ISO 15088:2007)” in 2012.
http://mail02.edm.hkstp.org/intimate/templates/images/hkstp_connect/40/en-us/news2.html

II) ISO 9001 Certification

 Creaxon Limited (Creaxon) graduated from our Incu-Tech Program. Quality System Unit (QS) of TSC is capable to provide a quality professional service for transferring the knowledge of quality management to Creaxon and they achieved ISO 9001 certification with the scope “Provision of design and engineering services for supply, installation, operation and maintenance of sensor network systems for site monitoring and control” in Sep 2014.
http://enewsletter.hkstp.org/58/en-us/news/7

III) ISO 13485 Certification

The recently project was to assist another incubatee named The eNano Health Ltd. (eNano) to comply with ISO 13485 certification with the scope entitled “Design and manufacture of Glucose Paper Sensor using saliva to determinate saliva glucose level”. It is expected to be completed in Mar/Apr 2015. (http://enewsletter.hkstp.org/66/en-us/news/2)
I took a photo with founders of eNano in Hong Kong Venture Capital & Angel Investment Conference 2014)
(Left: Mr. Pat Leung, I and Ms. Winnie Leung)

After ten years ISO journey in Science Park, we will meet the new challenges with new vision, mission and values; as well as, corporation re-structure for meeting the Change Era.

Reference:
HKSTP - http://www.hkstp.org
HKSTP Mission, Vision & Core Values - http://www.hkstp.org/en-US/about-us/Mission-Vision-Core-Values.aspx#.VKEk6F4BEY
Best Paper Award in ANQ Congress 2009 - http://qualityalchemist.blogspot.hk/2009/09/anq-2009-technical-seminar-ii-closing.html
Best Paper Award in ANQ Congress 2014 - http://qualityalchemist.blogspot.hk/2014/08/anq-congress-2014-singapore-day-2.html
HKSP 2nd Occupational Safety and Health Conference - http://qualityalchemist.blogspot.hk/2011/10/hksp-2nd-occupational-safety-and-health.html
Staff Motivation Snapshot – http://qualityalchemist.blogspot.hk/2008/08/staff-motivation-snapshot.html
Performance Award 2009 - http://qualityalchemist.blogspot.hk/2009/07/performance-award-2009.html
HKQAA 25th Anniversary Forum & Celebration Cocktail Reception - http://qualityalchemist.blogspot.hk/2014/11/hkqaa-25th-anniversary-forum.html

政改賽局

今年政治事件特別多，雨傘革命／運動之後又有「鳩嗚」團影響他人。一群學生、教授、泛民把「Pandora's Box」打開了，從此香港不會有平靜安寧的日子過。從前的「同檯食飯，各自修行。」及「斷人衣食，又如殺人父母。」的觀念已經不存在。　本人推崇的自由法則即「在不妨礙別人的自由這個前提下，我們可以盡量爭取我們的自由。」及伏爾泰的名句：「我雖不同意你的意見，但我會誓死保護你的發言權」好像不再被尊重；而且梭羅（公民抗命的始祖）說：「真理不會自相矛盾，也不會專用錯誤的手段去彰顯正義。」更被忽略。

二次創作：和尚擔遮，無法無天。

本人嘗試用賽局理論（Game Theory）來分析香港政改，發現否決方案有如「囚犯困境」而達到「納殊均衡」（Nash Equilibrium）！在以下政改決策圖中，對不同團體有利為１，平為０及不利為－１。對泛民來說，否決方案對政黨有利，尤其是激進泛民。對建制派來說，被泛民否決方案同樣有利（因維持小圈子影響力及可把責任推至泛民。）；對中央沒有影響，但港府成為輸家（市民亦然）。

之前的「佔中」，其實是「膽小鬼賽局」（Chicken Game）。以下是他們三種選擇：
一、中央讓步，佔中不讓步。（中央認同佔中人士的要求。）
二、中央不讓步，佔中讓步。（佔中人士跟隨中央的人大決定。）
三、中央不讓步，佔中不讓步。（發起雨傘革命／運動，不合作開始。）
之後出現選項三，但這是一個動態賽局（Dynamic Game），時間可以解決問題。最終中央依然是不讓步，佔中被迫撤離佔領區。在策略上，中央的「不妥協、不流血」贏成條街。

我在「非理性的世界，不穩定的世代。」一文中提出：今次政改是硬著陸或軟著陸？如果不依據基本法來爭取最大空間，而用佔中來達到公民提名，就像叫人從十樓跳下去，看看能不能軟著陸，而不是腿斷身亡！　正如魔術師在「冬天的童話」中的金句：「要跳樓才可證明地心吸力的存在？」來突出學聯佔領行動升級的邏輯。

二次創作：進擊的學人

《日日去鳩嗚》華仔落場版MV
雖然不贊成鳩嗚團影響其他人及商店，但在創作戲仿來看真是一絕。
https://www.youtube.com/watch?v=T2UW7VawmGI　

如我創作戲仿會用以下的經典歌。
《拒絕再玩》－張國榮
潮流興多花款，隨便「鳩嗚」。
潮流興將「抗爭」當作新基本。
但我厭倦(倦也悶)在某天已拒絕再玩。
https://www.youtube.com/watch?v=-C_3LqTNVgI　

而浮誇這首歌用來描述泛民及雙學真是無得頂！
《浮誇》－陳奕迅
你當我是浮誇吧　誇張只因我很怕
似木頭　似石頭　的話　得到注意嗎
其實怕被忘記　至放大來演吧
很不安　怎去優雅
世上還讚頌沉默嗎
不夠爆炸　怎麼有話題
讓我誇　做大娛樂家
https://www.youtube.com/watch?v=QHUNwcYPOWM　

還有是周星馳的鹿鼎記其中兩段對話
一、「反清復明」只是一個口號，同阿彌陀佛一樣。（「反清復明」＝「我要真普選」？）
https://www.youtube.com/watch?v=ppx0KGUJDNA

陳近南：小寶，你是個聰明人，我可以用聰明的方法跟人說話。外面的人就不行！
韋小寶：不解！
陳近南：讀過書明事理的人，大多數已經在清廷裏面當官了。所以我們要對抗清廷，就要用一些蠢一點的人。對付那些蠢人，就絕對不可以跟他們說真話，必須要用宗教形式來催眠他們，使他們覺得所做的事都是對的，所以“反清復明”只不過是個口號，跟“阿彌陀佛”其實是一樣的。清朝一直欺壓我們漢人，搶走我們的銀兩跟女人，所以我們要反清。
韋小寶：要反清搶回我們的錢跟女人，是不是，根本復不復明就多舊魚，關人鬼事！行了，大家聰明人，了解！繼續！

二、「反清復明」是你畢生志願，就要人民受苦？　（「真普選」是你畢生志願，就要「佔中」和「鳩嗚」至人民受苦？）
https://www.youtube.com/watch?v=Iv9SeBsDMZI　

陳近南：你好聰明，在這個亂世只要你唔貪圖榮華富貴，一定可以推翻滿清，復我大漢江山
韋小寶：師父，係就至好啦！不過弟子有D唔明，自從康熙登位，四海昇平國泰民安，點解係都要推翻佢？
陳近南：因為呢個係我畢生的志願。
韋小寶：不過為左你畢生的志願，要打仗，要人民受苦，會唔會有點……
陳近南：現在不是爭論的時候。

參考：川西諭著，高菱珞譯（２０１４）「所有問題，都是一場賽局」大牌出版。
反佔中簽名の二次創作 - http://qualityalchemist.blogspot.hk/2014/07/blog-post_19.html
非理性的世界，不穩定的世代。 - http://qualityalchemist.blogspot.hk/2014/07/blog-post.html
冬天的童話 - http://magician__yang.mysinablog.com/index.php?op=ViewArticle&articleId=6597456　

ASQ InfVoices – Quality Ambitious in HKSQ and ANQ

The last topic of ASQ Influence Voices in 2014 was raised by Mr. Bill Troy question “Is Quality Ambitious Enough?”. He also advised us to keep the following two questions in mind:
- How do we encourage those who work in quality to understand their own value?
- How do we spread the message of quality in a marketplace overflowing with ideas about how to boost profitability and ever-changing management trends?
Then he mentioned ASQ’s mission “To increase the use and impact of quality in response to the diverse needs of the world.” and expressed his idea of ASQ mission to be more ambitious such as “To improve the function and value of goods and services worldwide, and to facilitate the development of new products and services that improve the quality of life.”

That let me thinking about HKSQ mission that “To promote greater awareness of the need for quality in Hong Kong for ensuring product and service excellence through continuous improvement of quality and customer satisfaction, and to provide continuing education to professionals involved in the quality and reliability disciplines.” Since all HKSQ executive committee members are voluntary and we haven’t full time staff, HKSQ can only run under extreme lean approach to provide our service. However, I can say we are the most active quality society in Hong Kong. Eventhough we have only limited resource included human resource and money, we could provide many activities included seminars, visits, workshops at least once per month, 3 times of newsletter per year and AGM gathering, as well as, Student Project Competition. Our new leaflet graphic showed that HKSQ as a key to open different quality aspects from Hong Kong to China, Asia and the World. It seems to enhance our Ambitious and our new slogan is “Quality and Innovation Today, Success Tomorrow”. Comparison on the resource between HKSQ and ASQ, I think HKSQ is enough ambitious at this moment.

However, I appreciated another ambitious organization named Asian Network for Quality (ANQ) which is consisting of all non-profit organizations in Asia that seek to improve quality of human life by contributing to the progress of science and technology; and to the development of industry through promotional activities for the research and development of philosophy, theory, methodology and application in the field of quality and quality management.

The following diagram showed the ANQ Way.
ANQ Way: Various regions of Asia form Asian Network for Quality with the Goal of contributing to creativity, integration, prosperity and quality of human life in Asia through the Strategy based on constancy of purpose, knowledge creation, voluntary spirit and system approach to improvement; living the Asian Way of harmony in diversity, mutual respect and austerity; following Core Values based on honesty, flexibility and self-control.

Reference:
A View from the Q - http://asq.org/blog/
HKSQ - http://www.hksq.org/
ANQ Way - http://www.anforq.org/ANQWAY.asp

EMDA Big Data Analysis Awards 2014

The first Big Data Analysis (BDA) Awards 2014 was organized by The China & Hong Kong Enterprie Market Development Association (EMDA) on 20th Dec 2014. CityU Engineering Doctorate EngD (EM) Society was one of supporting organizations.

EngD Society members took a photo before the award ceremony.
(Left: I, Mr. Pang Yuen (Managing Director, APAC, Chalet Tech), Dr. Rocky Lam (Chairman, EMDA), Dr. TW Liu and Ms. Pheony Tsang (Alumni Relations Manager, CityU))

Then we also met Dr. David Chung (CEO, Cyberport).

In the beginning, Mr. Nicholas Yang (Executive VP, PolyU) gave a welcome speech. He said Big Data is a big topic and a key factor to drive economic growth. Big Data has 5V included Volume, Velocity, Variety, Veracity and Value. EMDA observed the needs of Big Data application for Hong Kong and Mainland.

Mr. Daniel Lai (BBS, JP, HK Government CIO) was our honourable VIP guest and he gave us a keynote speech. He said Big Data could improve our decision capability through connected human behavior. Big Data Analysis is a technology for next decade which could help government to provide better service to public. Mr. Lai said Data is key component of Big Data so that government will provide more Public Sector Information (PSI) data for public research use.

Dr. Rocky Lam (Chairman, EMDA) explained why EMDA formed Big Data analysis (BDA) award. It aimed (i) to recognize the enterprises who adopt BDA to discover new opportunities in business, operations, sports and academic areas; (ii) to raise the support for innovative BDA non-commercial projects for helping the academic research and social responsibility; and (iii) to promote the innovative and creative of BDA capability in the community.

Then Dr. Rocky Lam briefed some BDA collaboration research projects in different field under different university in Hong Kong.

Group photo of all guests and awardees

BDA Award to Winning Enterprises sharing session
The first award named BDA Award 2014 on Volume of Mass Transportation and the winner was MTR. Ir. Ted Suen (Head of IT, MTR Corporation) shared their big data analysis implementation experience. Their aim was “Transform the DATA into KNOWLEDGE, and enable the decision maker to make the RIGHT DECISION in a SHORT time”.

BDA is very important because of more than 11M fare transactions every day. MTR needed to analyze Patronage & Revenue Patterns, Train Loading Pattern, Marketing, and Customer Service. Finally, Mr. Suen concluded BDA could help MTR to improve customer services, operation efficiency, and deliver a safe, reliable and comfortable MTR services to their customers.

Crystal Group was the winner on BDA Award 2014 on Manufacturing. The representative of Crystal Group shared their BDA strategy on OEM/ODM in garment industry. They had 17 production bases in 5 countries. In order to speed the decision process, they raised a concept named Crystal Land (or called Castle in the Sky/天空之城) which employed cloud computing.

It identified 5 benefits using BDA included managing huge workforce, easy access on information in single cloud platform, empowered by the latest technologies, better customer service and effective manpower planning. It concluded BDA transforming data into Information, Knowledge, and Wisdom through effective information management and support mass users.

The winner of BDA Award 2014 on Retails was Sa Sa International Holdings Ltd. The representative shared their experience to use Big Data in retail industry. They had 600 brands with 15000 items. Their data collection is more difficult than MTR because of walk-in customers (not fix). However, they needed timely information for making business decision. They combined ERP systems data with user interactive data for business analysis included what if analysis, so as to provide one-stop shopping experience. Sa Sa has employed Big Data Analysis since 2003 (SARS incident).

The winner of BDA Award 2014 on Veracity was Yee Fung Polyfoam Ltd. They employed BDA to solve their key problem included scheduling and production planning. After employed BDA called Fuzzy Production Scheduling System (FPSS), Knowledge Discovery Classification Module (KDCM) and Fuzzy Scheduling Module, they improved the effectiveness of production planning and scheduling.

During the tea break, I met our CityU Eminence Society (CityUES) founding members. We took a group photo for memory.
(Left: Dr. TW Liu, Ms. Pheony Tsang, Dr. David Chung (CityUES), I (CityUES), Dr. Rocky Lam (CityUES), Mr Chan Yung Brave (Vice Chairman, CityUES), Mr Hui Hing-tak Simon (Chairman, CityUES), and Dr. Rocky Lam (CityUES))

I also met Mr. Paul Li (President of Transland Shipping (1971) Group and Exco member of Hong Kong Sea Transport and Logistics Association)
(Left: Mr. Paul Li, Dr. Rocky Lam and I)

Luckily, I met my family member Mr. Eric C.H. Lai (Senior Account Manager-General Business, Oracle System HK Ltd.).

After tea break, Mr. Gordon Lo (Director, Business Management, HKPC) was guest speaker and he presented “Big Data Insight”. He quoted Kenneth Cukier’s report in the Economist entitled “Data, Data Everywhere”. Internet created many huge data every 60 seconds and different companies doing “Acquisition”, “Marshalling”, “Analysis” and “Action” on Big Data.

The following diagram showed more description on 5Vs of Big Data.

Mr. Gordon Lo showed a table ranked the result employed Big Data to enhance customer experience was No. 1 and Process efficiency was No. 2.

Mr Hui Hing-tak Simon is the founder of E.P.S.A. Corporation and his company won the BDA Award 2014 on Velocity. Mr Chan Yung Brave presented the award to Mr. Simon Hui.

Mr. Simon Hui briefed the history of E.P.S.A Corporation from whole sell to retail transformation. Now, they have 19 stores. BDA was employed in their Market Survey, Customer Relationship Management, Product Innovation and Design, Product Ordering, Inventory Control, Profitability Analysis, Sales Management and Business Operations Productivity. Finally, Mr. Simon Hui concluded that BDA could help the company more easy to capture the market trend and customer requirement, as well as, to improve in the efficiency of operations.

RFID Lab., ISE Dept, PolyU and ATR Lab., Shenzhen University win the BDA Award 2014 on Research Application. Prof. Zhang Yong (ATR Lab) briefed their project named “WeSearch” which allowed locating user’s position and posting status through connecting to the Internet by mobile network or WiFi. It was divided into 5 parts included Client, Network, Communication Server, Database Server, Positioning Terminal.

The BDA Award 2014 on Variety winner was Sino Parking Services Ltd. The Big Data-based Advanced Automobile Parking Navigation System was employed by Sino Parking that aimed to develop and implement an end-to-end total parking solution improving service quality and to alleviate the Hong Kong busy traffic condition by enhancing the transparency of parking vacancy information. The project achievements and benefits were found on 5Vs in BDA.

The BDA Award 2014 on Value of Business Discovery winner was GRI Group Ltd. Global Retail Inc. (GRI) is a leading International apparel and accessories brand-management and retail-distribution network. After using BDA through Membership Management Dashboard, some effective actions performed after using BDA which focused on targeted customer. One two fashion shows were covered the investment on BDA software design and implementation.

HK Express Airways Ltd was winner of BDA Award 2014 on Air Freight. HK Express is first and only low-cost carrier (LCC) in Hong Kong. They used System Integration to enhance operation efficiency. After employed BDA, some improvements obtained such as accurate daily sales, forward bookings and revenue, group tracking and detailed route information, as well as, quickly check updated status of all future flights. It was concluded that BDA were keys to success in the two analytic capabilities per Gartner’s 2014 October Report – Predictive (What will happen) and Prescriptive (What needs to be done).

The last BDA Award 2014 on Food & Beverage was Tao Heung Group Ltd. Dr. David Chung presented the award to Tao Heung’s representative.

Tao Heung Group Ltd. was Chinese restaurant group and to promote Chinese food culture. They employed BDA in Velocity (e.g. Real-time data for top 10 sellers), Veracity (e.g. current 3 years data with 100% transactions data for performance evaluation) and Value (e.g. Time segment, kitchen performance by types and VIP room sales). They found two types of benefits below.
Immediately: Transparent view of business, more turn of table and inventory,
Intermediately: Continuous operation improvement and measure market spread.

At the end, Mr. Keith Wu (Vice Chairman, EMDA) gave closing remark. He concluded the award presentation into three points.
i) In 5Vs of Big Data, first 4Vs cause the last V (Value).
ii) Big Data included our basic necessities - clothing, food, housing and transportation (衣食住行).
iii) EMDA collaborated with universities in Hong Kong employed Big Data in society to create a better world.

Reference:
EMDA - http://www.hkemda.org/
Engineering Doctorate (Engineering Management) - http://www.cityu.edu.hk/seem/pdf/EngD_Leaflet.pdf
CityU Engineering Doctorate Society - http://www.engd.org/