The 2nd meeting of TIC ITAC

Today, I attended the 2nd meeting of Testing, Inspection and Certification Industry Training Advisory Committee (ITAC) by Hong Kong Qualifications Framework (HKQF). The technical writer (VTC) briefed the background of TIC Industry based on four factors including Political, Economic, Social and Technological (PEST).

Finally, we agreed the six TIC Industry Functional Areas below:

1. Product and System Certification

2. Inspection

3. Laboratory / On-site Testing

4. Operations Management

5. Quality Management

6. Data Handling and Result Reporting


Members of Testing, Inspection and Certification Industry Training Advisory Committee (ITAC) at http://www.hkqf.gov.hk/guie/com_ITAClist_TIC.asp




一、顧客為重 (Customer Focus)


要了解市民的要求,需要有廣泛的諮詢如問卷調查,諮詢委員會及直接探訪市民等等。當收集到足夠而有代表性的民意時,可以用其中一個品質管理工具來把民意轉化為政策。它名為品質機能展開(Quality Function Deployment,QFD)是將顧客需求轉換成產品設計規格品質管理

二、領導才能 (Leadership)


三、全員參與 (Involvement of People)


四、流程方法(Process Approach )

當各社會政策與相關的資源經過管理而成為流程時,便會更有效率地達成所期望的結果。其中一個品質管理工具名為流程圖Process Map),它把所有重要流程列出然後把每一個主要流程細并進行評估最後發現流程的改進空間

五、系統管理 (System Approach to Management)


六、持續改善 (Continual Improvement)

香港社會整體績效的持續改特區政府不變之目標。如用品質管理工具「戴明環」,以計劃實施檢查行動四式(Plan-Do-Check-Act Cycle or Deming Cycle)不停循環,達到持續改善

七、據實決策 (Factual approach to decision making)


八、互利關係 (Mutually beneficial supplier relationships )





大中華的社會發展:社會政策及管治挑戰 (Lecture 11)

The lecture 11 of General Education and Public Affairs Certificate Course (通識及公共事務證書課程) was held on 26 November 2011. The summary was shown as follow.

第十一課 (26 November 2011)


莫家豪教授主講 (香港教育學院協理副校長、文理學院院長)

Professor Ka Ho Mok presented the topic Economic Growth and Social Development: Peoples Livelihood in China Mainland and Implications for Greater China Area. He explained the economic growth aimed to rising peoples living standards but the social development aimed to raising peoples Quality of Life. It was related to Redistribution Justice.

Prof. Mok stated Chinas Economic SuccessReality or Myth that we needed to rethink the rapid economic growth caused social consequences such as environment pollution. And he said that it would be wrong impression on China if only considered on Beijing, Shanghai and other coastal cities.

In Post-Mao China, social mentality was changed to be personal choice and pragmatism. After 30-year Opening Policy, regional income disparity was observed. Eastern region of China (most coastal areas) had higher urbanization level and higher income in term of GDP.

Urban-Rural income disparity was happened even though peasants were benefited from the rural reforms of the late 1970s and early 1980s.

In urban area, intra-urban income disparity existed. The 3rd industry was highest income ratio.

Prof. Mok identified some implications for Greater China Area that we needed to rethink.

- Chinas economic growth and mobility of people and capitals
- Chinas rush to industrialization and damage to the environment
- Chinas rise and the hegemonic control in the region
- Chinas emerging as a world power: opportunity or threat?


Centre for East Asian Studies at University of BRISTOL - http://www.bris.ac.uk/ceas/members/manage/mok.shtml


HKQAA Symposium 2011 - Performing Your Social Responsibility to Recreate the World

HKQAA Symposium 2011 was held on 25th November 2011. Hong Kong Society for Quality (HKSQ) was one of supporting organization.

The symposiums frame entitled Performing Your Social Responsibility to Recreate the World and I summarized it below for sharing.

I took a photo with HKQAA friends in front of the symposium banner

(Left: Coleman Tse, Bryan Peng, I, PC Chan and Billy Man)

Morning Session Sustainable Infrastructure in the Making

In the beginning, Ir. Dr. W.K. Lee (Deputy Chairman of HKQAA) gave a welcoming speech. He introduced the important of building sector in sustainability and CSR.

Then the Launch Ceremony of Sustainable Building Index (SBI) was performed.

Ir. Prof. Peter K.W. Mok (Chairman of HKQAA) was the first speaker and his topic named "Measuring Building Sustainability in Hong Kong: HKQAA Sustainable Building Index".

Prof. Mok said the building and construction industry is one of the key industries that affect the sustainable development of the community. 60% of the total Greenhouse Gas (GHG) emissions are come from electricity generation and building account for some 89% end uses of electricity in Hong Kong. It is the reason to develop BSI to monitoring the building. The scope of sustainable building included "Urban Planing & Transportation Issues", "Economic Consideration", Social & Culture Issues" and "Green Building".

HKQAA-SBI aims to enhance buildings' sustainability in terms of environmental, social and economic aspects and hence drive the sustainability development in Hong Kong in the long run. HKQAA-SBI provides a quantitative assessment model with a set of simple, useful metrics for assessing & rating the key sustainability performance indicators of buildings. The sustainability performance indicators are shown in the following diagram.

Prof. Mok explained the overall rating for BSI and encouraged buildings of all types and ages to contribute to the sustainable development of our community.

The second speaker was Mr. Christopher To (Executive Director, The Construction Industry Council) and his topic was "Sustainable Built Environment".

Mr. To said Hong Kong Government had recently targeted for Carbon Reduction from 50% to 60% by 2020 compared to 2005 baseline. In line with the Government's climate change police, Construction Industry Council was developing the first Zero-Carbon Building in Hong Kong.

The Zero-Carbon building's key features implemented as a showcase for the state-of-the-art eco-building design and technologies to the construction industry internationally and locally.

There were 3 highlights included "Cogen", "Pioneer" and "BEAM Plus" in order to promote the green living and working concept and the human behaviour change. Mr. To pointed some future developments especially in Carbon Labeling Framework.

The third speaker was Mr. Michael Lynch (Chief Executive Officer, West Kowloon Cultural District Authority) and he presented the topic "Accessibility Matters - The Making of a Cultural District".

Mr. Lynch explained the important of accessibility to a Cultural District in four areas included "Physcial Accessibility", "Programme Access", "Effective Communication" and "Training and Education".

Mr. Lynch said the design of products and envionments to be usable by the broadest public to the greatest extent possible and benefit people of all ages and abilities. Finally, he concluded West Kowloon Cultural District is "A Place for Everyone".

Ms. Ada Fung (Deputy Director (Development and Construction) Housing Department, the Government of the HKSAR) and her presentation title was "The Mosaic of Social Responsibility in Public Housing Development.

Firstly, Ms. Fung introduced the public Housing development in Hong Kong and Housing Authority's Vision, Mission and Core Values. She said "We care for sustainability: We care for social, environment and economic sustainability." The following diagram showed the concept of building a sustainable community.

There were 7 cares of Social Responsibility in Public Housing Development included "Staff", "Labour", "Environment", "Energy", "Business Partners", "User" and "Community".

She emphasized Integration and Innovation. They had implemented many system including ISO 9001, ISO 14001, OHSAS 18001, ISO 26000, ISO 31000, ISO 50001 and EFQM Excellence Model, etc. The Tricks for success were explained as follows:

Teamwork & trust

Respect, recognition & rapport

Integrity & integration

Creativity, courage & collaboration

Knowledge sharing

Panel Discussion was performed at the end of Morning Session and the guest moderator was Dr. Nigel Croft (ISO Technical Subcommittee on Quality Systems (ISO/TC176/SC2)).

Afternoon Session Sustainable World in the Making

Ir. Prof. Peter K.W. Mok (Chairman of HKQAA) gave an introductory remarks.

The first speaker in this session was Mr. Liang Gang (Deput Director General, Department of Accreditation Supervision, Certification and Accreditation Administration of the People's Republic of China) and his topic entitled "Latest Development of CSR in China".

Mr. Gang's talk was separated into three parts. They were "The characteristic of Mainland China's CSR implementation", "The introduction of Mainland China's CSR standard" and "CNCA CSR certification situation". In 2004, CNCA issued that industries fulfilled SA8000 was not equal to CSR. CNCA would take ISO 26000 as a reference to develop the third party certification system from 2010 to 2013. Mr. Gang suggested five items for CSR.

1. To consider enterprise characteristic and legal requirement

2. To consider enterprise and social expectation & requirement

3. To priority the action based on enterprise understanding on CSR

4. To manage enterprise systematically on CSR elements

5. To build up a leading role based on the CSR implementation result

After that Ms. Connie Sham (Senior Manager of Strategic Business, HKQAA) presented the results of the HKQAA-HSBC CSR Indices and Carbon & Energy Management Advocate Sub-Index.

Before the topic, Ms. Sham introduced CSR development history from 17th Century to 21st Century. Most of famous people were summarized below:

17th Century - Adam Smith (Father of economics) - Wealth of Nations (1776)

18th Century - Gharles Dickens (1812-1870) gave us Scrooge, Oliver Twist and Mrs. Jellyby

19th Century - Andrew Carnegie - Gospel of Wealth (1899)

20th Century - Howard Bowen (Father of Corporate Social Responsibility) - Social Responsibility of Businessmen (1953) and Milton Friedman - Capitalism and Freedom (1970)

21st Century - John Elkington - Cannibal with Forks (1997) - Triple Bottom Line Principle included Environmental, Social and Economic.

Then Ms. Connie Sham introduced the result of HKQAA-HSBC CSR Advocate Index. There were 23 organization participated in 2011 and the average score was 4.62 which higher than the score in previous years.

Carbon & Energy Management Advocate Sub-Index was a new item which added into HKQAA-HSBC CSR Advocate Index.

Then Connie briefed the Hong Kong 100 CSR Index which was come from 100 companies selected from 14 industrial sectors.

Because the earth resource is limited, it cannot support human's expense habit (It need 1.5 earth resource now). At the end, Connie quoted Mark Twain statement that "Always do right; this will gratify some people and astonish the rest".

CSR Advocate Mark Presentation Ceremony

MTR representative received the certificate. (Moreover, MTR is one of sponsors for ANQ Congress 2012 Hong Kong. www.anq2012.org )

The last speaker was Mr. Chong Chan Yau (President, Hong Kong Blind Union) and his presentation title was "How businesses should react to the prevailing views and sentiments of the public".

Mr. Chong mentioned the important of CSR. However, Hong Kong responded to CSR was much slower than its economic development. In West, the ethical background and fare trade (e.g. Fare Trade Label) were very common. He said that business should explore the minority need.

Panel Discussion was performed at the end of Afternoon Session and Ms. Connie Sham was the moderator to lead the topic entitled "Performing Your CSR to Drive Sustainability".

During the discussion, Mr. Chong used an example about accessibility to internet for blind people. IPhone had apps to help people operating the phone with sound.

Mr. K.T. Poon (Director-Corporate Communications, The Link Management Limited) said he did not agree the word responsibility because of difficult to define. He proposed Society Sustainability.

At the end of the symposium, Dr. Michael P.H. Lam (CEO, HKQAA) gave a closing remarks.

Prof. Mok's new book entitled "Corporate Social Responsibility in Hong Kong" was issued and HKSQ ANQ Congress 2012 Hong Kong leaflet was also distributed.

I brought the book with Prof. Mok signature.

Previous HKQAA Symposium:



HKCTC & HKAS Seminar on Supports to Construction Industry

The Hong Kong Council for Testing and Certification (HKCTC) and the Hong Kong Accreditation Service (HKAS) jointly held the seminar entitled "Supports to Construction Industry - How Product Certification Helps in Risk Management" on 23rd November 2011. Hong Kong Science and Technology Parks Corporation (HKSTPC) was one of supporting organizations to hold this seminar to familiarize the construction industry about product certification for construction materials, its benefits and how it could help in risk management.

In the beginning, Ir. LEE Shing-see (Convener of the Panel for the Testing & Certification in Construction Materials Trade, HKCTC) gave a welcoming remarks about the relationship between building safety and production certification scheme.

Souvenir presentation and group photo

The first speaker was Ms. Ada FUNG Yin-suen (Deputy Director (Development and Construction), Housing Department) and her presentation entitled "Product Certification is the Way Forward for Construction Industry". Ms. Fung introduced the vision and mission of Housing Department, as well as, 4C's core values including "Caring", "Customer-focused", "Creative" and "Committed".

Then she briefed the five measures which applied in Housing Authority (HA) to ensure the quality of building product through supply chain management.

Upstream control approach was employed in HA for seven major building materials, which mainly manufactured in Mainland China, through product certification. The benefits included adding confidence on product quality and reliability, and protecting the consumers through product certification mark system.

The risk assessment on quality of building products was mentioned.

Finally, Mr. Fung concluded that "Let us work together to drive for wider implementation of construction product certification for benefits of industry and society".

The second speaker was Mr. WONG Wang-wah (Executive Administrator, HKAS) and his topic was "How Accreditation of Certification Bodies Provides Enhanced Confidence".

Mr. Wong explained the product certification as "A third party certification body issues a certificate to confirm that a product of a given supplier satisfies the requirements of a specified certification scheme". Product Certification is an Upstream Quality Control which showed as the following diagram.

7 types of Product Certification Systems under ISO/IEC Guide 67:2004 was demonstrated. The most important three elements were "Determination of characteristics", "Evaluation of report" and "Decision".

Mr. Wong briefed the existing construction product certification which accredited by HKAS at the end of his presentation.

Mr. Coleman Tse (General Manager, Hong Kong Quality Assurance Agency (HKQAA)) was the third speaker and his presentation title was "QSPSC Certification Scheme Development".

Mr. Tse explained the Quality Scheme for the Production and Supply of Concrete (QSPSC) involved two regulations - Adminstrative Regulations and Technical Regulations. The purpose of the scheme is to ensure that all concrete provided by Participants meet Purchasers' specified requirement.

Then Mr. Tse introduced the QSPSC development history which had established since 1990. At present, QSPSC is widely accepted in the market.

Mr. Felix CHAN King-wah (General Manager, Fugro Certification Services Ltd.) was the fourth speaker and he presented "The Role of Certification Body in the Product Certification Process".

Mr. Chan mentioned five essential elements of product certification included "Product", "Product Certification Scheme", "Manufacturer", "Accreditation Body" and "Certification Body". Then he briefed the role of Certification Body (CB) which should be competent to maintain the integrity and impartiality of product through testing, inspection, evaluation and certification processes. He added the role of CB in product certification process to be Screener, Auditor or Witness.

The fifth speaker was Ir. Prof. Albert KWAN Kwok-hung (Head of Department of Civil Engineering, The University of Hong Kong) and Prof. KWAN's topic was "Value of Product Certification of Professionals".

Prof. Kwan stated the important of quality of materials and components in construction product. He emphasized the need of materials engineering and quality engineering in the knowledge of materials. Finally, Prof. Kwan pointed two major ingredients for industrial development which were Quality and Innovation; and he concluded to work together to promote "certified by Hong Kong" as a brand name.

Panel Discussion

After lunch, the first speaker of session 2 was Mr. Geoff BRUNDLE (Client Manager, Joint Accreditation System of Australia and New Zealand) and his topic was "Product Certification of Building Products in Australia and New Zealand - The Implementation of CodeMark".

Mr. Brundle introduced the product certification of building products in Australia and New Zealand using CodeMark. CodeMark provided certainty and confidence and international credibility.

The second speaker of session 2 was Mr. Ronald TSE (Regional Follow-up Service Quality Assurance Manager, Inspection and Field Services, UL) and he presented "General Introduction to UL's Follow-up Services". Mr. Tse introduced UL definition on Inspection, Surveillance, or Surveillance Inspection Activity as "An examination of a product design, product, service, process or facility that produces information relating to determining their conformity with applicable surveillance requirements".

Then he explained UL Follow-up Inspection Service in supporting customer's product safety in the marketplace. He added UL might select samples from the factory, the open market or elsewhere for further determination of compliance.

Ms. Emily MOK (Assistant Vice President, Certification, TUV SUD PSB Pte. Ltd.) was the third speaker and her presentation named "Product Certification in Singapore".

Ms. Mok briefed the product certification scheme in TUV SUD and explained the QA level of Product Performance based on different systems of Guide 67.

Different schemes of TUV SUD were mentioned.

Mr. Ben BOWSHER (Executive Director, UK Certification Authority for Reinforcing Steels (UK CARES)) was the fourth speaker and his topic was "Certification Promotes Clients Confidence in Reinforcing Steel".

Mr. Bowsher stated product certification which was not quality system certification based on the difference of product specific, specific expertise required, more commercially important and more powerful. The objective was to reduce the risk to the user.

I was missing the last session because of company meeting. However, the details would be obtained in HKCTC website later.



Related Posts with Thumbnails